Holiday Barn Pet Resorts

T Lugar

2024-01

Very nice facility! Staff is very friendly and great with the dogs! We are warmly greeted when we get there. Their training is top notch and they give a breakdown after each week son you can continue the training at home. I have seen great results with my dog in just two weeks. Their grooming service is awesome as well. They have a very open back outside area with a pool for the dogs. I highly recommend Holiday Barn!

Thomas Millisor

2024-04

So... based on reviews and what we had heard from others, we thought we would take our 4-month-old puppy to get groomed and to have a doggy day care day. Now he needs surgery.The grooming is okay, but nothing to get excited about and it's expensive. Holiday Barns customer service is decent if you get ahold of someone. Our experience with has been a minimum of 10 minutes on hold. The staff is nice and seems to be genuinely interested in your pets, but holding a conversation or getting them to look up from their phone is challenging.It was our pup's introductory day. We dropped off at 7:45 as requested and were told that we could pick him up between 5:30 PM and 7:30 PM. Additionally, they said they would give us a midday check-in. At 2:30 PM (because that is the middle of the day) they called to tell us everything was going great, but we had to pick him up early because he was hurt. There was lots of "we don't know what happened" and "gee, did he come here hurt" and "I can't imagine what happened". More to the point, when came to pick up our puppy, the front desk (Office Manager) knew nothing of the incident, and it was not in the notes for pick-up.So- before you take your loved, furry friend to Holiday Barn understand a few things.1. The facility is very cool.2. It is a high-volume facility.3. The line staff is not very professional.4. They are clearly not watching your pets.5. Back of house and front of house are not communicating

Cheryl Anderson

2023-12

Awesome and very attentive staff! This was my second wonderful experience using Holiday Barn Pet Resorts for my kitty Casper. The staff is always professional and pleasant. It is very apparent the staff cares for the well being of your pet and genuinely takes great pride in their jobs and rendering exceptional customer service. To receive updates in the form of texts and to see pictures were greatly appreciated of our cat (Casper). Your pet is definitely left in good hands with this Boarding facility. I personally highly recommend Holiday Barn Pet Resorts!

Kylie Draucker

2023-05

The only place we'll take our puppies for overnight travel! The staff is always friendly and welcoming. The check in process is efficient. The puppies get total pampering with the facilities including private rooms with windows, tvs and bedding from home. A pool and other enrichment available. Our pups even got stockings on Christmas! We have also completed on site training that has been the same amazing experience. Highly recommend!

Jaime Rung

2024-04

Our dog is always so happy to go and loves his time at Holiday Barn Midlothian. The trainers are amazing! The only place our dog agrees to get groomed. They are so wonderful!!

Andrea E.E.

2022-05

We love the Holiday Barn! From boarding, to grooming, to training, The Holiday Barn is the place to take your pets. Everyone there greets us and our pups like we're part of the family. In 2017 we adopted Samson when he was 10 months old (after he was rehomed by his previous family). He had a few bad habits such as jumping on people out of excitement and pulling on leash when walking him. After his training with Dicky, he no longer pulls or jumps and is so well behaved! In March of this year (2021), we brought Athena (also a Rottie) into our home. She was just 8 weeks old and knew we wanted her to go to Holiday Barn for training as well. She is now 7 months old and finished her basic training a couple of months ago. We are waiting another couple months so we can take her back to do more training such as off leash and anything else they can teach her. We can't stress enough the importance of training your pups. An untrained dog is more likely to get rehomed and end up in a shelter, simply because owners didn't care to dedicate the time and money to train their pups. We are so happy that both our Rottweilers are able to go with us everywhere without any behavioral issues. Athena even gets to go to work with me at the office every day! :) We highly recommend this place to anyone for all their boarding, grooming, and training needs. Worth every single penny!

Barbara Griffth

2024-05

Holiday Pet Barn is a wonderful environment for your pet whether they train there or board there. I cannot say enough about their friendliness and concern for your pet. This is the only place I consider for my pup to board.

Emmalia Colendrino

2023-05

The facility is clean and beautiful. We have a very nervous pup and the training staff, especially Zach, took the time to acclimate him and were amazing in teaching our Hiro. Definitely recommend!

Lindsay

2023-05

My dog has been coming here for about 6 months now and they have exceptional customer service! They put so much thought into everything. The enrichment activities are adorable. For mother's Day they had the dogs paint portraits for their mom!

Kristen Stutt

2020-05

We had such a wonderful experience training our dog at Holiday Barn with Dickie. He has such a passion for dogs. Our little Lady fell in love with him and Chappie. We really enjoy seeing them at events and during pack walks. I never dreamed our reactive dog could go to dog events and even listen to commands. It takes continuous work but she's filled with pride!

Rebecca Gricus Thompson

2023-09

If I could rate them 6 stars, I would. I’ve NEVER boarded my pets before, and we were pretty nervous about boarding our 4 cats while we have our floors refinished. I got 2 condos (2 cats each) with exterior windows. I was so impressed with the diligence of all the employees to catalog everything brought in, taking detailed notes on every food, treat, toy, bed, etc. We’ve come to visit almost every day, and every time we’re met with smiles and great updates on how the kitties are doing. I took a peek at their notes, and was so impressed that they keep detailed notes of whether they ate, drank water, went to the bathroom, etc. I decided halfway to move 2 of the kitties into the “presidential suite”- it has a huge window with a great view. I wouldn’t hesitate to recommend Holiday Barn for boarding your kitties. My only tip is to bring comfy beds and such to dress up their condo, and if your cats are big and/or bougie, consider the presidential suite! (PS there is one employee who always goes out of her way to greet me and never eye rolls how much of a helicopter pet parent I am- I’m going to find out her name and update my review soon!)

None Needed

2023-05

I wanted to thank Alissa for being so kind and supportive to me as a nervous dog mom. She took extra time to talk to me and help me prepare for an upcoming reservation. Delaney and Becca were also so kind. I love the options here for pups who prefer people over other dogs - there are so many options for fun time with counselors instead, which I really appreciate for my pup! Most importantly, I know my pup will be safe here. So far, she’s also returned each time without having picked up any illnesses - which is huge considering other places don’t seem as cautious and clean as Holiday Barn is!

Michaele Byrd

2024-01

My dog starts getting excited about a mile away. When I pull up at the door, she can't get out of the car fast enough. She loves all the activities, and I love that she is well cared for, whether she is there for just the day or for several days and nights. ALL of the staff are professional, courteous, and fun to be around. And, when circumstances warrant, they go above and beyond without hesitation.

Jaqueline Diazzi

2018-05

Best pet resort ever!!! I always board my dogs at Holiday Barn southside location.(I have a Doberman,Dutch shepherd and a miniature poodle) they all LOVE it!!!!They were also very understanding about my dobermans condition(Hypothyroidism) and besides accepting his titers/vet letter about his condition they also manage his pills when he stays with them. We trust & LOVE holiday barn pet resort. The facility is amazing!!! Clean & organized and it feels like a spa inside. When we drop off our dogs for the day or overnight they don’t even look behind, all they want to do is run in to play lol Thanks for all you guys do for my pets and I can’t get tired of saying how much We appreciate the Holiday Barn staff.With love,Loki,Hela,Thor,Jaqueline & Zachary

Justin Turner

2023-07

We've used holiday pet barn for all of our dogs. They take such good care of them during their stay.They always can accommodate special dietary needs if you bring in your food. The report card are always nice to see after a stay so you know how your pet was while you were gone.

syd farrar

2023-11

Great place to board your dog! My dog loves to stay there and comes home exhausted, which is a good thing. Employees very friendly. Their "spa" treatment is very good.

Vernice Gaston

2023-07

We were in VA for vacation and decided to take our puppy (Leo) to Holiday Barn for a week of boarding and training!!! Best decision ever! The staff was super nice, and the facility was very clean. Wish we had a Holday Barn here in GA.

Joanne Buchanan

2020-05

Our Boston- Pug was behavior trained at Holiday Barn, has been to Day Camp, and groomed there. Everyone there - front intake staff, groomers, and trainers, genuinely care about their canine customers. M. Russell is a gem of a trainer! You are always greeted at the door, they have an efficient computer system so there is never any question of what you’re there for, and fees are reasonable. While the report cards might seem silly to some, we count on them because our little dog isn’t the warmest little girl, so it helps us to know that she had a positive experience. We wouldn’t take her to any other care place. Positive staff, excellent care, ridiculously clean facilities.

Katy Phillips

2023-05

We love Holiday Barn and there are so many reasons why. First, both locations are absolutely wonderful. Each pet I've owned has stayed there and they were always well cared for and loved on during their stay. They've come home happy and healthy. It's so nice not to stress about the quality of care our pets are getting. Also, our current dog is a huge fan of the field walks and snuggles with the employees, especially the ones at Midlothian. Lastly, when my old dog died several years ago I got a card from the Glen Allen location (where she had primarily stayed) expressing their condolences. It was such a thoughtful and kind gesture during a rough time. We'll always use Holiday Barn for boarding!

Darlene Marie Walker

2023-05

Holiday Barn was all I thought it would be. Having known one of the original owners and her daughter, I had a lot of confidence in sending him there. Everyone is super kind, and the facility is beautiful! It's much fun to see all of the pets lining up to check in; they all seem so happy and excited! My little Gino can't wait to go in the mornings!

Melba T.

2022-05

We love this place! Holiday Barn trained our pup Winston for 3 weeks and it’s been awesome! Winston is so well-trained and walking her now is really a joy. Dickie and Zach are very talented trainers, both for the pups and the people. They did more in 3 weeks than I did in 3 months. I feel like we’ve gotten a lot of good tools and basics for Winston as she continues to grow. This past weekend I took Winston to a small farmers’ market to test out her skills in a new environment. She did great! She was properly socializing with other dogs and people and behaved beautifully on and off the leash.Holiday Barn’s facilities are also beautiful and so clean. We ended up having to board Winston more than we anticipated during training, but the staff took that in stride and accommodated us. Winston came home happy and very excited to go back the next day.We plan to go back for more training as we need to (they also do swim training!) and it’s wonderful knowing we have this place as an option for boarding and dog day care for the future.

Liliana Restrepo

2024-01

I took my dog to that place trusting that would take care of him but that was not the case .I found him sick and very neglected .Now I have to take him to the vet . I do not recommend anyone.They take very Poor care of their peta

EDW Mess

2023-05

First impression of this place was very good! I forgot my dog’s vaccination report and the lady at the front desk was kind and called my vet. All the staff seemed very friendly. I saw training with other dogs and the trainer looked very personable and skilled. I may consider training for my 2 dogs. They both got bathed, teeth cleaned, nails trimmed. They looked, smelled and acted fantastic when I picked them up. They even had a report card about their experience and behavior, and they passed! The part of the facility that I saw was very clean as well. Just based on the services I had done, I would recommend this place! We will be back and kudos to Brandi, the groomer! Thank you so much for making our dogs smell, feel and look great!!!!

Marion Nixon

2023-05

It was my first time boarding my 2 Scottish folds for 6 nights.When I went to first check it out ( before boarding), I had came in the late morning and was happy to know it was cleaned with bleach ( from the smell).I got a tour of the area for my kitties and it was nice to see that their rooms are all different in sizes. depending on what you choose along with how many.The girls I spoke to were really nice.To make it like home for my babies, I was able to bring their toys ( labeled) along with their beds and food.Holiday Barn requires their current shot info. to give them from your vet and you don't need to leave a deposit for their stay, just pay in full when picking up. I even recieved a REPORT CARD for their stay....they passed lol.

Nancine Dreon

2023-11

Our Bella was treated so well.The Groomer was fantastic with her cut.A home away from home for our Bella.

Patrick Ramsey

2023-08

I walk dogs for rover, and told my client that her dog needed proper training before I can continue walking her dog.. she proceeded to tell me that her dog went through extensive training here… well it appears as though the training was a failure and the dog doesn’t listen to anybody and pulls on the leash non stop. (From what I can tell , waste of money) train your dogs the old fashioned way

Benjamin Sweeney

2023-05

My dog Bubs does great staying here, even though he is an anxious old man. He usually wags when seeing the staff and comes home tired but happy and well cared for. It's nice to be able to add activities a la carte for my dog's needs.

J. Adam Whapham

2023-05

I boarded my 1 and a half year old high energy dog at Holiday Barn for 9 days. I was extremely disappointed as it is not clear Holiday Barn only cares about getting your money and does not care about your animal. For starters, on top of the expensive boarding fee, if you want your dog to have any additional interaction beyond bathroom breaks, it's $15-$30 extra a day. I paid to have someone play with him and I suspect they barely did. My dog doesn't play fetch or with any type of balls. but yet, a comment on his card says he loved chasing tennis balls. I left him several toys to play with and it was clear they never gave them to him. I left clear instructions on how much food to give him, and the amount of food I got back suggest they did not give him enough as there is a lot left over. He also appeared to have lost weight. Lastly, since I picked him up, he has not left me side and literally will not get off my lap (80+ lb dog). He has always kept close to me, but never this close.I have let my dog in a different kennel (where I previously lived) that cost half as much to board him and had doggie daycare included. My dog would always comeback from that kennel tired and appearing to have had a good time. It was clear the moment I picked him up from Holiday Barn, he did not have a good time and I need to find a place that actually cares about him.The two stars are for keeping my dog alive.

Christy Place

2023-05

We have a very anxious girl that we rescued about a year ago. She's a 9 year old German Shepherd and is very high velcro when we're home, so I was really nervous to leave her anywhere.She's stayed at Holiday Barn a couple times and has loved it! She comes home happy, clean and healthy. I also get a report card of what she does each day, which is great.

Kim Waters

2022-05

Not impressed. We were really excited to try this place out after friends and family talking about how great it used to be. We splurged for a package with more bathroom breaks and space for our very active hunting dog and his brother. I booked an extra play time for our active dog as he needs stimulation. When they were picked up, there was no report how they did. I called back several times and when I got an answer it was apparent there was no record of how the stay went. Our dog did not get his play time as requested and I’m not even sure he got 5 potty breaks because we dropped him off at noon. I also was told a manager would contact me to help explain what went wrong, but never received that call. I felt very “fallen through the cracks” and I don’t think that customer service is worth how expensive this place is. Very expensive for little care. Clean lobby though!