4 (103)
1720 Williamsburg Rd, Richmond, VA 23231
(804) 799-6169
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Justin Brock
2024-04
We never went without anything because the women that work there Helped us the entire time out of their own pockets Blessing And genuinely saved us Through one of the roughest periods of our adulthood I just want to say thank you to them And all Of the people you guys help I'm sure they feel the same way
Aminah “Minah” Taylor
2023-09
My mom drop her wallet in this family dollar & one of the employees stole all her cards out it then we had been going up there for days looking for it & the whole time the night manager had it… she didn’t not tryda leave it with the daytime manager knowing that we would be back up there looking for it instead she kept it & while in her possession someone stole all the cards & her drivers license out it I dnt knw what they are planning 2 do with the drivers license but I have tryda to call the corporate office on many occasions to report this because you know 1 of the employees did this but did u not run the camera back to see who did it so I believe she did it “the night time manager”….
J.D. Hendrick
2023-05
First, the parking is so convenient. You can pull right in and pull right out. The store is extremely well stocked with all types of small items you may need on the spur of the moment. All the staff members greet you when you enter the store with a friendly "Welcome to Family Dollar". A great neighborhood store with low prices.
Renee China
2023-07
Going down hill quick. The cashier had a bonnet on her head and while ringing up the items, she was on her phone having a whole conversation with someone.
Mary Profilio
2023-05
This very store has gone down on service and quantity of items. 3 yr ago this store was a convenience now we just shop elsewhere. more of a chance we'll find household and food supplies we used to find here. I sure hope and pray The FamilyDollar franchise dont claim the one store in their group.
Cameron C
2022-05
The man working the register is very rude! I picked up an item that was marked $1 and he rung it up for $1.25. He said that it was in an incorrect spot. After paying for my items, I went back and looked and told him there were several in that spot marked for $1, he then took two quarters out his pocket and shoved it into my face and said here ma’am.The problem was not the price of the item the problem was that it was marked incorrectly and then he chose to be rude instead of helpful.
shuah Jerome
2023-11
They are closed for an hour. As if it is 24/7 . This place mismanaged
prezz l?
2023-05
Good place. People always kind and friendly to me and my daughters
Maria Rodgers
2017-05
In general the staff is really nice. I only have 2 issues with this store. The first issue is that a lot of the items for sale in this store cost either the same as target or walmart or their actually cheaper at target or walmart. The second issue I have is that on 2 occasions I have bought cigarettes at this location out of convenience and I noticed that both times the cigarettes were stale in a brand new pack. I appreciate the convenience of it but I generally like my cigarettes fresh and minty. Newports are supposed to be menthol flavor however both packs lacked the normal menthol taste and more resembles a regular pack of pall malls. So I end up wasting the money and then buying a pack from one of the gas stations anyways
Crystal S
2017-05
I absolutely LOVE the faculty here. This location is extremely convenient and I never have trouble with parking. The store is always clean and amply stocked.
Lucy Braxton
2024-04
The service was great. The person who helped me was very polite and cheerful.The store was clean. No more.
Denita “Deebepimping” Bragg
2022-05
All family dollars are filled with staff that hate their jobs and act like they don't want to be bothered with the customers. To them and all who hate their job, QUIT and FIND SOMETHING YOU WANT DO!
Carlene Waller
2023-05
I thought my life was in danger after I asked if they could turn down the inappropriate music.
Tria Thompson
2019-05
This Family Dollar is always busy, you can find plenty of Christmas ornaments nice 🎁 for a reasonable price, helpful customer service.
Theresa Ross
2019-05
Staff was courteous, friendly, and helpful. Store was clean and we'll organized.
Ralph McIntosh
2021-05
Probably the cleanest best organized Family Dollar store we've ever been in.
The Better Leader - Ms Shaquanda
2018-05
The staff is always 5star, I just wish they would organize better
kwhite87
2021-05
Friendly customer service. I really love their deals on home decor items.
Kenneth Porter
2017-05
It's a great place to shop and I love it
Schronda Brooks
2022-05
Did not give me all of my change
Norine Smith
2018-05
I've been in several family dollars stores but I don't think I'll be back to this one
Shanel Lewis
2017-05
Great prices n small.parking lot
Sally Arrington
2018-05
I can always find what I need without a lot of money!
Saqueena Jackson
2018-05
I like it cause it easy to shop
Shelia Lewis
2019-05
It my neighbor hood family dollar and it's okay
Dansr Lisa
2021-05
Clean well stock and friendly cashiers.
Janice Venson
2018-05
I always find what I'm looking for here.
Angela Buchanan
2017-05
I don't hate it I love it
Forrest Thethird
2019-05
All ways to quick cheap spot
georgia bell
2018-05
Always in and out quickly.. Convient
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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