Family Dollar

3.8 (74)

3320 Williamsburg Rd, Richmond, VA 23231
(804) 905-7781
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Marvin Martin

2023-05

The worst I’ve been experienced. The young dark skin (young man) cashier didn’t care about the customer well being! I waited in line, next up and he deliberately took his time ringing the first customer up. Slinging the cloths hanger on the floor as if he didn’t want to be bothered while the other taking pictures of their new work schedule, saying only one register open and stood there.I hope my merchandise and walked out!Pathetic and very poor customer service

Claire Talley-Grounds

2023-05

The staples mill family dollar twice now has made my shopping experience miserable. The cashier that is there in the afternoon needs a customer service course. Managers might also want to give their cashiers some help with the coupon app, since the same person who has rung me up didn’t know how to do much more than ring up barcodes. I can do that at self service. Highly advise this store to look into self checkout since staff doesn’t care about guest experience.

James Winston

2016-05

I like this location . A woman who wears glasses & works there (I don't know her name .) takes the time to pack my bags so that the bags weigh an even amount . She seems very concerned about how heavy my bags are . Also, I brought a bad cellphone from them & the manager let me exchange it without any problems . It's kind of small compared to newer stores but, this store has good service . Besides, you can't win 'em all . Will definitely keep coming here .

Marquesha Clark

2016-05

I was in checkout & one of my items was not for sale due for whatever reason. I stated to the cashier everything is for sale if it's in the store. I asked for a supervisor his name is JR he looked Hispanic, dirty, nasty disposition & a sarcastic attitude. His answer to me wanting to buy the item was it shouldn't be on the floor. I explained it was & I asked to be quoted a price he insisted I couldn't have it. During the discussion I noticed on of my items was damaged I pointed the damage to him his response was sarcastic and rude. I asked him if he had another in the back. He checked the floor & stated no. I asked again if he would check the back & He cut across what I was saying & stated didn't I say we don't have any. I was appalled & embarrassed. He the manager of that store needs to be retrained & demoted.

Chosen Dee

2020-05

I came in family Dollar to return a new blank And was told in a rude manner by Mr James Thomas that they don't have nothing to do with the item and I had to go to the store I purchase it from but when I got there they told me he should have been able to return the item do to the fact it a family Dollar product I'm so mad I just wasted my gas and I was very confused I purchase the product from family So I assume I could return the blank to family Dollar I in up wasting gas due to me James Thomas he really needs a new job if you have good customer service skills or have to be rude to the customer. Something need to be done about mr James Thomas

Tria Thompson

2021-05

Family Dollar has what you need at a fare price, which is good for the times we're in. There were only 5 people in the store all had on masks.

Mary Profilio

2019-05

The store needs an overhaul, its cluttered and unorganized. the staff are nice. Everytime I go in there I cant seem to find what I'm looking for, so I go to the other Family Dollar on Williamsburg rd.

StormLattimoreEnt

2021-05

No bathroom, even for customers is ghetto!! The older black lady with glasses who has been at the store over 25 years needs to hang it up with that nonchalant and condescending attitude she has!

Jami Jeter

2022-05

This location is a little crowded and hard to maneuver around. The products are of quality, and the staff is personable.

Parrish Kelley

2022-05

Hot in the store, front cashier lady couldn't bring up items, price of items vastly differ from what was scanned.

April Burton

2022-05

Horrible customer service. Very opinionated of people's beliefs. Also, there is never anything on the shelves. Just sitting around in the store in boxes.

Yashica Thompson

2023-05

Didn't open on time. But once in the store clerk was friendly

Christy Duff

2022-05

Not to expensive like other places I've visited,will always shop there.

James Fisher

2019-05

The employees at this Family Dollar very friendly will help you as much as they can. Great place.

Dorothy Stewart

2022-05

They always have food and scan things on the shelves always stop very clean

ladyD 85412

2021-05

Always has what I need and more. VERY nice customer service!! Needs more carts.

Kalyn Hutson

2022-05

Not every helpful with stolen cards and disrespectful and the store is geato and nasty

Raymond Maith

2022-05

Family Dollar has his ups and downs but it's still one of my favorite

Micheal Ross

2022-05

Like most family Dollars the trashy junk everywhere cases in the floor

Verlander Thomas

2019-05

Your dollar literly goes along way. Good service and,friendly atmosphere.

Alice Robinson

2019-05

Prices are more reasonable than grocery stores .

Kenneth Minor

2021-05

Great prices and great service as always

Vickie Hicks

2019-05

Shopped there many years great store

Gail McMillan

2022-05

Has all household items you need.

Andy Haymaker

2023-05

Good job

Mary White

2021-05

They had every thing I need

Hi I'm karl

2021-05

They falsely accuse you of stealing

Joshua Knepshield

2022-05

Best family dollar in the area!

Lashonda Harrison

2021-05

Great service and great staff

Daniel Brockington

2022-05

Good service & Clean

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet