4.8 (298)
11004 Midlothian Tpke, Richmond, VA 23235
(804) 313-9492
dogtopia.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Victor Nash
2024-04
They keep the dog area very clean and the staff are very friendly. I had Max a German Shepard brushed out they did an excellent job. Max loves it there.
Kathy Tossas
2024-01
Love taking my dog to this particular Dogtopia. The staff is amazing. They feel like family. Truly dog (and people!) lovers. My dog is always so happy when we get there, and happy (and exhausted!!) when I pick him up!! It makes me feel at peace know he’s safe and loved…
Rose Talley
2023-12
I love how all of the staff treats my dog as if it were their own. My dog is always overly anxious when I pull into their driveway and can't wait to go inside. I love the treat days and fun things their do every month and especially the activity calendar which shows all they do to make the dogs happy. I love the hours they are open that fits into any schedule. I love the bath days as it makes it easy to keep my dog clean. The extra services offered are extremely helpful for the dog owner. I love the extra things Dogtopia does for the neighborhood schools and shelters and gives the dog owners the opportunity to participate in the giving which is a feel good moment. Simply speaking, I love everything about Dogtopia of Chesterfield,
Azolla Greenlee
2023-09
I used Dogtopia for about 6 months, twice a week for daycare. While the employees try their best I truly think there are too many dogs in each room for the quality of care to be good. I'm using another, smaller, local place now and the difference is huge. My dog sometimes was literally soaked in piss when I picked her up from Dogtopia. The manager claimed that was normal in an open play environment and I naively believe them. This has never happened at other places since I left Dogtopia. Additionally most of the staff at Dogtopia never really got to know my dog's name or personality.
Sylvia Savino
2021-05
Dega just loves going there so I know she is well taken care of when I bring her. The staff are just wonderful folks, they seem to love her as much as she loves them. Dogtopia is very affordable and very flexible. Sometimes I need them to keep her overnight and they have always been accommodating. They also provide baths and grooming and do a great job!
Jennifer Burdett
2024-04
Staff are very friendly and professional. The app is user-friendly and easy to upload pet info and schedule appointments.
Kathy Jones
2023-05
The best! Maxwell has been going to this location for years, never one problem. They greet him by name when arrives. The staff have taken excellent care of him after surgery. He boarded recently and it felt amazing to pick him up so happy and relaxed. No heavy panting. No distress in his eyes or behavior; he was as calm as he would have been had he been home. Thank you for giving him and our family peace of mind!
Kristen Higginbotham
2020-05
It is alway clear that the owners an staff love the puppers in their care. The daycare has an awesome family type atmosphere and they all know each dogs name and personality. Communication is alway thorogh and timely. Dess loves going to 'school' and seeing all her friends!
Sara Abbott
2023-07
Dogtopia staff, including Erik and Mary, have always been attentive to me and my dog, Simon. They are great at communicating any issues they may be having and with how Simon is doing. I always feel at peace knowing they are taking care of him.
Chris Barr
2023-08
The staff at Dogtopia are the best and really take great care of the dogs and their customers. We especially appreciate the great communication and helpfulness - we are so thankful for Dutch who goes above and beyond to provide amazing service. A+++++
Sarah Partridge
2023-08
My dog has done daycare, boarding, and spa treatments at this facility. I'd had pleasant enough experiences bringing her to daycare, but was extremely disappointed in the supervision on her boarding stay.Upon picking my dog up from boarding I noticed that she had buildup of discharge around her eye. I wiped it off and thought it was just eye boogies but when I got her home she continued to have discharge from her eye. I called the facility and asked if they had noticed anything during her stay and they claimed not to have noticed. However, her vet confirmed that she developed pink eye during her stay.I'm incredibly disappointed that this went unnoticed during her boarding stay.
Ann Marie Petrucelli
2024-02
Very flexible and team is so great to work with! I have no worries when my dogs are at Dogtopia
Marsha Joyner
2021-05
Tucker is happy going to Dogtopia and it gives him a chance to spend time with other dogs. I am happy because I know he is safe. The staff is kind and caring
Sasa Obradovic
2024-03
Great doggy daycare service, great people. Zen is always happy to spend a day with his friends.
Janice McKinley
2023-08
Chicken nugget loves Dogtopia! It is important to me for my dog to be well socialize. We live in a condominium community and she is now comfortable with dogs and people of all sizes when I walk her. A clean and safe environment. Half days make it convenient and affordable. Thank you
Lauren Epps
2023-05
Unfortunately I have to air my story for everyone to see. Last week my 17 week old golden was kicked by a dogtopia worker. I happened to be watching and caught her on camera. When I called to report it the girl Dani (spelling?) at the front desk was snappy and rude, but told me they would review the tape. One of the managers Hannah called me back and couldn’t have been nicer , however none of what happened is ok. First of all if that employee kicked my dog in the two minutes I was watching the camera what else goes on there? While I got refunded for my prepaid visits (we WONT be back), there wasn’t a follow up with what repercussions if any were given to the employee that kicked my dog. The owners never addressed the situation w me, and again, there was no follow up to check on my dog or let me know what action would be taken with that employee . I’m disappointed as this was a good location/situation for my schedule working as a nurse, but my dogs well being is most important. Be careful who you trust your babies with!
Caisey Hutto
2023-05
All Dogtopia staff have treated me and my pups with kindness and professionalism. My dogs love going to Dogtopia and have gained healthy social skills since attending Dogtopia. I love having the webcam footage of them playing throughout the day. I would recommend Dogtopia to anyone!
Anastasia Freeman
2023-05
I’ve relied on Dogtopia several times in the past year and for the most part it’s a wonderful experience. The staff makes booking appointments and checking in so easy, plus I’m grateful I can provide my dog his own food and crate blanket so he has something familiar. They also accommodated his need to take vitamins in the morning. And the fact they offer bathing and grooming services before pickup? It’s the icing on the proverbial cake! My good boy always looks so clean and handsome when I come to pick him up. The only negative thing I’ve noticed is that my dog does sometimes have a bit of a cough after staying there, but it’s never been severe and usually with a little Benadryl and some rest, he’s as good as new.
Kat Mae
2023-05
Dogtopia has become the godsend in my life. Back in October of 2020 I adopted a dog from a shelter. He suffers from anxiety and I am unable to leave him alone in my home. He is also not to be crated while at home due to his previous owner's experience of the dog busting through two crates. So when I took my buddy on this Meet and Greet, I spoke to the staff at the desk regarding his issues and we felt he would do well in their environment especially during lunch time when he would be crated. We felt this would be a good experience for him because other dogs would be crated right next to him and he would not be alone. As life continues to journey back to a new normal, I had to go out of town over the weekend, and having Dogtopia for my buddy's out of the house activity was a fantastic option for my dog sitter. That same week, I had to attend in-office training. Once again, I took advantage of Dogtopia's daycare services. I enjoy checking on the webcam to see how he is doing during his day.Having Dogtopia available has freed me up to consider more travel and attend functions I cannot take my pup to.
Christine Jennison
2023-12
They truly care about my dog. The people are so friendly and easy to work with.
Meghan Beardsley
2022-05
My German shepherd needs a place to socialize and play and get all her energy out while we are at work. Dogtopia is staffed by the nicest people who pay attention to details. They recognize my dog on sight and my dog is immediately thrilled to see them (this is not how she is in other situations with people). I feel secure leaving her there and especially love when she comes home happy and exhausted. They offer a great calendar of photo and treat events which are always something to look forward to. Lastly, when my dog had to have surgery which required 5 months of at home crating and healing, the Dogtopia people called periodically just to see how she was recuperating which meant a lot to us.
Kendall Capra
2020-05
This place is awesome. They take the time to evaluate each dog ahead of time and safety is very important to them. The staff is extremely friendly and loves working with dogs. I love how you can watch the live feed of he dogs playing all day. Dogtopia is priced fairly for the benefits. My energetic husky puppy comes home exhausted. I love the flexibility and how you can do half or full days. I know my dog is in great hands.
Kim Waters
2022-05
We love Dogtopia!! The staff is always incredibly friendly and welcoming. They’re super accommodating with our difficult and varying healthcare schedules and I love being able to watch my pups on the webcams during the day. It’s a great peace of mind. We have a hunting dog who gets plenty of stimulation and exercise here! The value is fantastic. Definitely recommend Dogtopia over some of the more expensive competitors in the area.
Molly Olejer
2023-05
We are very thankful we chose Dogtopia. Our rescue pup is learning so much about socializing appropriately. And he comes home exhausted! The staff has been exceptional. Thank you Dogtopia
Joan Burke
2020-05
We took our dog, Belle, for a meet and greet session to see what Dogtopia was like. We loved the facility, the friendly and informative staff, and Belle enjoyed her time with the other dogs. Several of our friends bring their dogs to Dogtopia daycare and highly recommended it to us. We will be recommending Dogtopia to others now, too. We especially liked the attentiveness of the staff. We can tell that they really love dogs! They patiently answered all of my questions and were very thorough on explaining the routine and the services. We especially liked that they give rescue/shelter adoptees their first day of daycare free. What a wonderful surprise!
Lisbeth Gonzalez
2022-05
It's such a bright and delightful place for your dog! The staff is fabulous, friendly and loving. I also like that I can drop in and see what's going on during the day on the webcam. It gives me peace of mind, and I don't feel guilty if he has to stay a little bit longer. He enjoys playing and interacting with the staff.
Christine Ellis
2021-05
I love that my dog comes home happy and exhausted from daycare. The staff is so nice and seem to genuinely care about the dogs. It is very comforting to be able to watch my pup on the webcams and see him play with the other dogs. It is so convenient to be able to drop him off without having to sign up for a time or day. I would highly recommend Dogtopia to anyone with a playful, energetic dog!
IFM
2023-05
Been great so far, 2 daycare visits. The staff is very friendly and helpful plus they love my dog. I like being able to watch what's happening using the Livestream.
dottié Wolfe
2021-05
Everyone is so happy and friendly and they all seem to love the dogs. And although I didnt have the ability, i love the fact that they have an app to watch the dogs play anytime you want to peak in. Boarding is a wonderful addition and I took full advantage of the boarding , bath and getting our pups nails cut before I picked her up. She had a wonderful time at 6 months old, as her first social interaction with other dogs and other people. And when I receive her back she smelled wonderful and was alot more calm from the exposure. I would definitely recommend this place, and I plan on using them whenever I need to go out of town, or when our dog just needs some playtime.
robert J
2024-02
Horrible place. Most of the staff isn’t trained and my dog came back with bight marks all over. Save your money!
| Monday | 6:30 AM-7:30 PM |
|---|---|
| Tuesday | 6:30 AM-7:30 PM |
| Wednesday | 6:30 AM-7:30 PM |
| Thursday | 6:30 AM-7:30 PM |
| Friday | 6:30 AM-7:30 PM |
| Saturday | 10 AM-5 PM |
| Sunday | 10 AM-5 PM |
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