Dollar Tree

Ckl

2024-05

I used to enjoy coming to this store when in town. The store is usually pretty decently stocked and I can usually find what I’m looking for. The low review is for the cashier working the day I went in. He was sweeping the floor and I kindly showed him I was ready to check out. His demeanor spoke volumes without words. I was a complete inconvenience even after apologizing for disrupting him (which I shouldn’t have to do, but simply out of courtesy). He wouldn’t say a word to me at checkout; a thanks for shopping here, have a good day, nothing. He simply acted annoyed. I will not be visiting this establishment again. If as a customer I’m an inconvenience to shop there, then I won’t.

Phoenix Pierce

2024-04

I like this store. Correction; I did like this store. Over the last two years, my experiences were mostly good, but some were downright awful.Today, I realized I had over shopped my budget. So when I got to the register as someone was checking out, I was behind them and trying to remove a few things from my basket. It’s mortifying enough doing this in front of everyone because I can’t afford all the items I need. But every time I go to reach for items, the countertops slides closer and closer to the cashier and I’m unable to grab the things I need to grab from my basket . When I get to the cashier and tell him I’d like to put a few things back, he first told me it’s already on there, clearly displaying that she did not want to remove it and had no intentions on removing it, so I politely asked that he remove it again. He was visibly frustrated with my asking this and foul attitude was already showing. I continued to be polite and say that I was sorry, but there were a few things I wanted to remove from my basket, but was unable to do so due to the countertop sliding closer to him every time I reach in If there was anything I wanted to remove and I said yes, but I couldn’t get to my basket to show him because of the protective plastic they have hanging in front of the register. He began demanding that “next time I come…..”. I did not let him finish before I simply said never mind, I don’t want any of these items and I walked out.It’s mortifying, having to remove items from your basket because you can’t afford them. The cashier first refused to remove them, made a scene and third made demands of how I should be next time. I won’t be here again. This isn’t the first issue I’ve had, but I come back because I like the store,The last time I had an issue here I called the Management And they did nothing, so I won’t be calling Management this time. I simply won’t go there anymore. To be honest, the people working there are sketchy at best. I’ve seen some visibly intoxicated, And dealt with some that were just playing out weird. I see children there all the time, And if I were a parent, I wouldn’t be allowing my children in that store alone at all due to their sketchy employees. Well, I love having the store in Purcellville, I don’t know where the employees come from. Wish they’d go back there though

Karrina Anderson

2024-03

I have been coming to this dollar tree 2x a week for the past year. Overall, the shelves are typically stocked. The prices are displayed well and seems like a pretty clean store.However, the gentlemen that works the day shift cashier position during the week is very rude. I’ve witnessed him get into verbal arguements with people over various reasonings. I’ve watched people leave their carts full because of his comments. I’m not sure if he struggles with communication or needs some extra guidance.He’s very rude about the carts/buggies.He’s rude about the bags, type of payment, people needing to use the restroom. I’ve witnessed it all.Anywho, I now drive 25 minutes to a different dollar tree because I know he will be working. He’s pushing business out. I don’t typically leave reviews but this needs to addressed.

Dianna

2024-03

Thank you to everyone that is employed at this location. Thank you for your dedication to this store. Ann is a wonderful customer service representative. Eric is a friendly customer service representative. Thank you to Gail for your dedication. Thank you John. Thank you for all you do. Update: 10/19/2022 at 5:42pm today I went in the Purcellville Dollar Tree, I needed some extra virgin olive oil, I forgot my face mask and I asked an employee by the name of Desiree where I could find some face masks? She walked with me to the front and asked an employee at the cash register (I didn’t catch his name) if he had any face masks? He gave her some and she gave me one. Free of charge. Excellent customer service. An employee by the name of Leroy really stocks the shelves nicely and keeps items organized. Very easy to shop store. Clean and easy to find items.

Chris Gutshall

2023-12

The store was clean and had exactly what I needed. The staff was polite, engaging, and personable.

Ava Perry

2022-05

One day visiting this dollar tree there was a lady paying with only change. Which I fine I don’t see a problem with it but, there was a line in both aisles that were very long. There were multiple employees walking around not seeming to do anything. I’m not sure why they did not open another lane. But as someone that has worked in the type of environment I would have counted the change and put it in the register. The tall man in glasses did not… He counted all the change and let the lady leave and then began to count it again while putting it in the register. There was a man in front of me and I ask the employee if he could go ahead and ring Us up since we’ve been waiting in line for 15 MINUTES at this point. He proceeded to say he had to put all the change in right at that moment, Some people come in on a 30 minute break and Cannot wait 20 minutes in line to wait for someone to count $30 in change. I was very disappointed in this customer service and haven’t had great experiences here :( very disappointed

Myranda

2022-05

While at the store today there were two staff members, one with glasses and another one helping. While checking out (as I was the only person in the store) the person helping asked if they could buy a drink of water to have and the man with the glasses responded back in front of me very rude no. Well I think said I will buy the drink of water for the other staff member to allow them to be able to have a drink.

Robert ortiz

2021-05

I enjoy shopping at multiple dollar trees throughout the northern Virginia region. I've been in this one several times but today I notice that a lot of the shelves are empty in critical items like toilet paper some cleaners shampoo and stationery supplies were very very short or empty. The help was friendly checked out quick for the smalle items I bought I hope they get restock soon

Karly Peyton

2022-05

I like buying from here bc everything’s just one dollar- but make sure you check dates in food items! I have ended up with multiple expired items. One time a box of powdered donuts literally had mold growing on them and it smelled like chemicals!Also, tonight I accidentally placed 2 identical items in my cart. When I realized what I had done at the register, I asked the older cashier John if he wouldn’t mind if I left the extra item on his desk since I didn’t need it. He literally said to me (in front of multiple customers behind me) “A good customer would’ve put it back on the shelf. But we’ll deal with what we have now won’t we.” Absolutely rude and embarrassing.

chris Hailey

2022-05

Store was just nasty. Boxes everywhere, trash in all the aisles, spilled food on the floor. Bathrooms were disgusting worse than a Porta potty. Some lady who claimed to be manager had the attitude of what do you want me to do about it. Will never go there again.

Christa Hammond

2020-05

The store is great but their hours are not the same as other stores (which I did not know) and the attitude/lack of concern I just experienced from an older worker in this store about it was not worthy of 5 stars. Even a smile while she yelled “9” when she pointed at the door would’ve been slightly better than a scowl.

Michelle Gaskins

2023-05

There two staff members work there William and Russell they was kind and helpful. William and Russell for everything you do and thank you for kindness and help me find the thing I need.

Judy Plasmier

2020-05

I love this store!! The employees do a great job to go through the store and pick up things that people randomly put down (my pet peeve)!! I am so happy they are getting more variety in the Crafter's Square line!!

Michaela McCain

2023-05

Cute little store. Every time I have been, it is clean and well maintained. Plus the staff is very nice!

Pamela Wilson

2023-05

The ceiling is leaking and the air conditioner does not work. If this store does not get it together, they will quickly close.

Nathan K

2020-05

This is one of the larger dollar store. They'll have just about everything you would need for a dollar. The staff was very helpful and knowledgeable of their inventory. I would recommend this store to anyone who asks.

Neita Peterson

2021-05

Excellent service today at the Purcellville,Va store from Maryanne. I was looking for bagels. She walked me to the shelf and made sure I found what I was looking for!

Debra Isenhour

2022-05

Very quiet for a holiday weekend. Found what I was there for. Price was right as usual, lol! Friendly, helpful cashier.

Peggy Hughes

2021-05

Needed stationary,padded envelopes shelves were empty,went there 2 weeks ago looking for the same thing shelves were empty.I would like to see more office supplies.

Sabrina Johnson

2020-05

Great customer service and amazing options to choose from. So happy purcellville built a dollar store!

Peat Biby

2023-11

Nice staff and clean location.

Vicki Shanholtz

2021-05

Good stuff for cheap. Nice staff.

Me

2021-05

Great costumer service ever!

Celeta Alice Thomas

2022-05

You all were closed

Sandy Leesburg

2021-05

Shelves half empty

Lori Lamm

2021-05

Needed to be stocked.

Anthony M

2021-05

Good cheap stuff.

Keysi Escobar

2021-05

Good service

Margarita Galeano

2021-05

Very good, organized and assorted