4.8 (131)
221 N 21st St, Purcellville, VA 20132
(540) 441-3591
anotherturntack.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Morgan Soukhamneut
2024-04
As a conscientious consumer, I approached Another Turn Tack with hopeful anticipation, eager to browse through their saddles and potentially make a purchase. Little did I know that my enthusiasm would be squashed like a bug under the heavy boots of their appalling employee.From the moment I stepped foot into the store, it was abundantly clear that customer service was an alien concept to the staff. Their lackadaisical demeanor and utter disrespect to customers transformed what could have been a pleasant outing into a regrettable one.It quickly became apparent that this was not merely a case of lackluster customer service, but a breeding ground for ageism, particularly towards the younger clientele.As a young shopper, I found myself subjected to a barrage of condescending glances and thinly veiled disdain from the employees. It was as if my youthfulness was perceived as a personal affront to their sensibilities, prompting eye rolls and exasperated sighs at the mere sight of me browsing through their merchandise.Attempting to engage with the staff proved to be an exercise in frustration, as my inquiries were met with patronizing responses and a palpable reluctance to offer any meaningful assistance. It was abundantly clear that they viewed me not as a valued customer, but as an unwelcome intrusion into their realm of indifference.In summary, the environment at Another Turn Tack is not only characterized by abysmal customer service but also by a toxic undercurrent of ageism that permeates every interaction. If you happen to fall within the demographic of the young and vibrant, beware – for your presence may be met not with open arms but with a cold shoulder and a disdainful sneer. If I could leave a 0-star review I would.
Erika Schlicht
2024-02
Fantastic local tack shop! All consigned items are in great shape and at a very decent price! Cater mostly towards the English disciplines; hunter/jumper, Eventing, foxhunting, and dressage. Great selection of clothing, tack, and blankets. Anything they don't have in stock they will order in for you!
Silas Redd
2024-04
Whether I’ve been a customer or just another business member of this community, I have always had an amazing experience here! From the knowledgeable team to the unbeatable prices, this shop is top notch!!!
Joy Wallace
2024-04
Consign and buy at Another Turn. They are FABULOUS!!! Huge selection, helpful and friendly staff. Worth the drive no matter where you are in NOVA.
Chase&Alix
2021-05
I was just looking online for a fun saddle pad for my schooling lessons and I wasn't looking to buy a saddle because I don't even have a horse. I then saw this amazing price on a saddle and I had to buy it! (It was only $99) It was a 16.5 inch close contact saddle and it is in great condition and it is super compertable! Because I ordered it online, I didn't get it right away, but it only took 2 days to get to my house. I love this saddlery and they priced everything so amazingly that my sister also HAD to get one and hers is in amazing condition too! (The picture is of my saddle).
Meribeth Puckett
2023-08
Amazing staff that is always available to answer your questions with a smile, and really listen to what you need/want. Right there assisting with measuring, finding the right boot and/or helmet, and beyond that - great encouragers with your newly found sport! :) Always a pleasure shopping here!
Michelle Davis
2024-02
Very knowledgeable and friendly staff. Great help in finding us a saddle
Tina M
2023-05
What a great find on our way to Wheatland Farm!A great selection of new and consigned clothing, boots, and tack, in addition to well stocked inventory for all of your horse needs.Beautiful serving pieces.The owner and staff are very helpful.
Gabrielle Gallegos
2023-07
This is my favorite tack store in this entire area. It has a great selection of new items and an excellent selection of used saddles. The staff is knowledgeable and helpful and the prices are reasonable. Even though my two horses are now stabled in Middleburg (my eventer used to be in Bluemount), I still drive to Purcellville to come to this shop.
Danielle Santos
2024-04
A fabulous store with incredibly helpful staff 👍
Matthew Sharpe
2022-05
My second visit to this shop and have had good experiences both times. Not being a horse rider myself, my daughter was in to find some gear for her riding lessons and staff was friendly and helpful.The new location seems larger and they have a great selection of all things horse riders need. They are also a consignment shop but I've not yet had the opportunity to use that service. Will be stopping in here first anytime my kid needs something riding related!
Nate Fontaine
2023-05
Huge thank you to Cindy and Another Turn Tack & Apparel. My daughter is transitioning from Western to English and we both walked in wide eyed and confused about the items on our shopping list. Cindy was amazing and walked us through everything my daughter needed and made sure it all fit.Highly recommended and we will be back!
Melinda McCullah
2022-05
Karen & Adair are the best—my daughter and I always find what we’re looking for and get great advice for free :)
Maria Martin
2021-05
Everyone that works here is so friendly and helpful! Very fair prices, and nice selection on consignment and new. It takes my friend and I about an hour to get here, and it is well worth the drive. Much better prices than Middleburg tack exchange by far. I know they are more of a hunt consignment shop... I digress though. Love this place!
Sally Holdener
2023-11
Found my Granddaughter a really nice used show coat and riding gloves.
Keena
2023-05
Amazing store and staff! Friendly and very helpful and knowledgeable. I can’t believe I found a store that carries Standlee products that I couldn’t find where I previously lived. I just moved to this area and this is the first tack store I found, and I am delighted
Erin Voorheis
2021-05
Love this store! My daughter rides and always needs something. I love this store very helpful workers who can help you find, give advice on products. This is an amazing store you can consign things that you don't like or that you or that your kid grows out of.
Kristen Skura
2023-05
Got everything we need for our first show. Most items were on consignment, so we saved a ton. Very helpful staff, as always!
Gerry Meisner
2022-05
Walked in to get info about horse stuff in the area. They were great about answering questions about feed, farriers and equine vets. The have new and used saddles - more English than Western but had some nice used Western saddles. Very nice people.
Cool Breeze
2020-05
Karen and her staff are the best!! We LOVE shopping here! Excellent selection, unbeatable prices, super customer service even when they're busy. I never leave with only what I planned on getting, because I always find several other bargains on additional items. I highly recommend!!!
Kathrine Drake
2021-05
Have come in for a few things and the staff is always friendly and knowledgeable. One of the women even remembered me and my purchases from the previous trip and made sure I was still happy with what I bought. Would highly recommend!
Becky Steele
2019-05
Without reading the response to my last post my mom and I decided to give the shop another chance. We were greeted upon entering and had someone come up to us while we were looking at blankets. The associate was very knowledgeable and helped us look for what we actually needed.It has been a decade since we have owned horses in Virginia, and what we really need is knowledge and suggestions.We have come back a couple times and have been greeted within moments of entering. The customer service has been wonderful since. Perhaps there had been a misunderstanding between the associates and us, it could have been a bad day. We haven't had an issue since.
Sean Stanard
2023-06
Staff are always super friendly and patient, even with our 3-year-old. Always helpful too.
Michaela McCain
2023-05
Very kind and helpful with looking for what I needed. A young lady helped me size my helmet properly as well.Good experience!
Michelle Hyska
2019-05
Love the store and the people who work at Another Turn. I have had special order items and consignement items and they always treat me with respect no matter if I make a purchase or not. I was there last week and bought stocking stuffers for friends. They always help me find the exact fit to meet my needs.
Jamie Pantel
2018-05
This shop is fabulous! The staff is so friendly and helpful. Fabulous items to choose from, great values. Karen, the owner, will go to any length to locate or stock your requests. A must visit!
Holli Shan
2022-05
The new space is amazing! There's more inventory, the new space is brighter and easier to navigate! Of course, the customer service is amazing.
Shawnee Mallery Springer
2019-05
Nice tackshop with a large selection. They sell everything from equine related gifts to show and work gloves, boots, and helmets. They have a nice selection of used show coats at very reasonable prices. The saddles all seemes to be used, but in good condition. They sell a little bit of everything for most disciplines; dressage, hunter, western, and schooling.
Eva Rodriguez
2022-05
Amazing & helpful people! Wonderful new location, always stocked with the best things. Couldn't recommend more <3
Steve
2023-05
My daughter was getting ready for her first show and the staff helped us find everything we needed with a smile. I love this place!
Monday | Closed |
---|---|
Tuesday | 11 AM-5 PM |
Wednesday | 11 AM-5 PM |
Thursday | 11 AM-7 PM |
Friday | 11 AM-5 PM |
Saturday | 10 AM-5 PM |
Sunday | 12-5 PM |
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