Big Lots

Carolyn Marie

2024-03

Friendly helpful staff. Subject to what they have out. The store is large and clean. I usually find here. Check them out. Just don't go on a Sunday. The church literally has the entire parking lot filled with cars. They don't leave a space for shoppers anywhere. I complained to the church and their response was that they paid for the building so to bad. Wow!

Bee Spot

2024-02

Big Lots is a great place to find a plethora of items and the customer service is awesome as well!!! I LOVE THIS PLACE!!!

Jackie Amidon Donaldson

2023-11

The staff are always friendly here. And I usually find a great stuff, including grocery products that are cheaper than Walmart. Found monkfruit sweetener $3 cheaper than Walmart, same brand, same size. I always get collagen powder here for $5 dollars than when the same size is on sale at Publix and $12 cheaper for the same size of Vital Proteins at Walmart. Just the other day I unexpectedly found some deals for Christmas gifts with pajama bottoms for men and delicious smelling candles for my mom. And when I moved into my home 2 years ago with nothing but a bed and a dresser, I bought a ton of kitchen, guestroom, and living room items, including my wonderful comfy couch. Big Lots has become one of my fave places to shop for all the deals I can find there.

Gayle Dunigan

2023-09

I had an issue with a defective item that was ordered online and delivered from this store. I spoke with Philip and he was so understanding and helpful and went over and above with customer service. He and the manager made it right. I highly recommend this location!

Juju Miya and moni Show

2023-10

I would give 10 stars thanks to Philip in the furniture department in prince george Va. Philip has the best customer service experience that I’ve seen in a very long time he made my experience fall in love with big lots now I visit the store more than any other store. Philip made my day everytime he helped me he has a great attitude and he just makes everything so much better and easier Kudos to Philip

Nevada Steele

2021-05

Big Lots once was one of my favorite stores. My mother and I went Big Lots, in Hopewell, VA, to do a little shopping. As soon as we entered the store, I noticed this tall fair skinned black man following us. It be your own people (ebonically speaking). He walked slowly down the aisle we were on.  He stood on the end cap noticeably peeking. I said to my mom that guy thinks were stealing. We continued shopping. Every few minutes I would look up and I would see this same store associate, clearly following us around.  At the end of our shopping experience, we were at the register. My mom placed our items on the counter. The entire time the guy stared at the transaction.  He positioned himself directly behind the cashier and the door. It was like we were a TV show and he was transfixed in a weird psychotic way. It was a very uncomfortable experience. We weren't stealing. We had no intentions of stealing. I am 99% certain that I will never returned to that store again. The creepy  daylight peeping Tom's name is Alvin.I don't know if I look like a thief or if my mom looked like a thief.  Ironically my mother worked for the military,  AAFES in safety and security as the manager for over 20 years retired, which included loss prevention. So I'm not sure what our behavior was, that gave him the impression that we were the customers to watch. It was very uncomfortable and unwarranted. If that's how they monitor their shoppers they should reevaluate that procedure.I will not shop there again!I would not recommend!I usually don't discourage,  but in the climate of the world,  that behavior can end tragic.I would discourage others based on my experience.

Suzan-Roselle Kettyle-Lang

2024-01

Able to find items looking for and in stock. Like the sales they have.

Tracey Greene

2023-10

Great place to shop always. The customer services always so helpful and kind. Thanks for the great shopping experiences I come often. Nothing has really changed the customer service is still great and one of the neatest stores I've seen actually. You always are able to find great deals. Way cheaper than the supermarket that's for sure like food Lion and Walmart outrageous sometimes. Thanks again for another great experience. I took my grandson into the store to get him a couple of toys. And of course he picked them out himself. They are treats for good behavior. thank you God with you it is not about our performance with you.

Quizine Queen

2023-05

Nice clean store with plenty of well stocked shelves to make your shopping experience go smoothly. Very nice staff eager to assist shoppers find their needed items. I highly recommend this location. Prices are good, I made quite a few purchases.

Trina Roberts

2021-05

The store is a pretty good place to find deals. Furniture✔ Home Decor ✔Other than the rude associate in the furniture area and awaiting acknowledgment for assistance from the associates, the store is a good place to visit. If you don't need help...

bt farm

2024-01

Good prices, store is always clean, nice selection of furniture.

Heather Snyder

2024-02

Good selection of items! Clean store

Nannette Stevens

2024-01

Christmas is not Christmas without Big Lots -always interesting Finds-Great Service

Paul VanEpps

2023-08

Very well organized store tons of selection all sorts of good stuff staff was friendly this will be my go-to Big Lots from now on out

Jerry Bishop Jr

2023-12

Not the buy out type cool stuff they use to have however still love it

Ros Morton

2023-11

All of the employees in the store were really nice and helping me finding what I need.

Sharon Beck

2023-05

The only bad thing I have to say is that the shelves are empty sometimes. Like completely empty.This is the one store that I spend hours in because I really enjoy going there. Employees are always great and friendly. Mostly clean and organized.

Alicia Smith

2023-05

Besides the fact that this Big Lots was clean, brightly lit and well stocked, we found our pool inflatable toys on sale!! Thank you Big Lots. Plus we had an absolutely fabulous and friendly cashier who deserves 5 stars too.

Pepper Mt. Airy

2022-05

I'm a fan of any place you can get a bargain and Big lots is a place you can get a bargain. What people sleep on is Big lots furniture, they have great furniture at reasonable prices, with payment plans and they can deliver. I like Big lots, they don't have a lot of things the bigger department store has, but what they do have they have great products and great prices and that is enough for me. Just found me a 28inch beautiful sky blue spinner suitcase for original price was $69.99, being a rewards customer I got 20 percent off today, thank you Big Lots

Walker Felicia

2019-05

It is very nice after a holiday. The sales are phenomenal. The cashiers are really nice, and very professional. I do however miss the Big Lots in Colonial Heights. It seemed to me that there was a larger variety and just it was a bit more comfortable to me than the one here. But all in all I would recommend it if you have a few extra bucks and a little bit of time on your hands.

Steve Dillon (MtLifeIsBetter)

2023-08

Way over priced, not as good a selection as listed online or in other surrounding Big Lots. First time visit and will probably be my last

Liasia LaLa Asia

2022-05

I actually love this location. Very spacious and I'm always able to find what I'm looking for in addition to things I don't really need that mysteriously jump into my cart. Great store and nice Customer Service associates.

Patrick Bateman

2023-05

It took 22 min from the time I walked into the store to hear “we don’t have that recliner anymore and have discontinued selling it.” Me “well why TF is it on display with a price tag on it?” Manager: “because corporate said we could.”No wonder your stock has gone down 50% since exactly a year ago. Poor quality products, poor corporate leadership and poor customer service and management. All around trash.

Teresa Rogers

2021-05

The cleanest Big Lots I've ever been in, and I've been in a few. The most organized, very spacious. Alyssa, the cashier, was very kind. Going back to look into furniture. I see that the customer service was not too good in the furniture dept. I had an excellent shopping experience today.

A W

2024-02

Huge store with lots of options to choose from. Everything from food to furniture.

Janet Beaudet

2018-05

They were still out of the same items they were out of last week. It is a great store that I really enjoy shopping in. Great prices, great selection of merchandise of many different categories. Very neat, clean, good quality, wide aisles. Clean, well stocked, very accessible restrooms. Fantastic about making sure you are satisfied and quick to refund money if not satisfied. Very good stick of Bob Mill alternative seed and nut flours. Excellent seasonal merchandise. Furniture, groceries, toys, gifts, toiletries, medical supplies, greeting cards and associated items and so much more at unbelievably low prices.

Tasha Moore

2023-05

Had a good selection store was clean and employees were friendly even with it being time to go and i was the last straggler to make my way to. Check out.

Sandra C

2020-05

I love Big Lots always have the best prices and the merchandise is unbelievable what you find. There always a cashier to help you when you get to the check out area. Friendly associates if you need help. A greeting when you walk in to the building with a smile. Great experience every time.

Rachael Casey

2022-05

My favorite store! Great deals and prices. Store is always clean. They get you through the line really fast too.

Janet Whitehead

2021-05

Terrible customer service in furniture department. Attitude and walked away when I wanted to purchase a bed. Asked about delivery. He stated no delivery. A sign stated delivery available instead of explaining delivery is contracted out. He said NO and walked away. He didn't even attempt to help with sale. I left and went to Chester Big Lots. Clearly he hates his job and it shows.