4.4 (240)
615 Airline Blvd, Portsmouth, VA 23707
(757) 393-1011
vcahospitals.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
LATOYA Hall* latoyasfab5bling
2024-05
My jinxy cat had an ingrown toenail and the vet got him feeling better quickly. Thank you
Shanon Rozell
2024-03
Everyone was so sweet and caring. All of the staff are so welcoming and my dog was so comfortable with everyone. Prices are affordable and they provided me estimates for everything up front, and as we were discussing options. There were no hidden fees and there was no judgement if I opted out of something. I can't suggest them enough!
Julie-Anne Chop
2024-02
I have been very impressed with this vet office. They seem to really care about the health of my dog. Both veterinarians here are great. They always patiently answer all of my many questions at every appointment. They also have a number you can text with questions, concerns, etc. I called recently about a cough my dog had and Savannah, the person who answered the phone, went above and beyond to make sure my issue was addressed. One of the best customer service experiences I’ve had. Highly recommend!
Daniel Armistead
2023-11
I love this location. Great service and affordable prices. They take great care of my dogs every visit. Highly recommend.
Marybeth Rohrbach
2024-01
I get heated every time I pass you guys... & It's now been 3 years and I still can't believe how poor of service I got when bringing my epileptic dog in... Because she was not having a seizure in that moment in time. Y'all literally looked at me and said she was fine. When I got her in the car she started having a seizure. So luckily your sister business down the road has been the best thing that has happened for my animals... I truly can't understand the lack of care your business has.
Maria Cochran
2024-01
Excellent phone etiquette, friendly, when making appointments. Also arriving was friendly. Doctor and assistant was very informative. Checking out was very efficient. Look forward to going back.
Regina Curtis
2024-04
They have helped 3 of my dogs now. The most recent was an emergency and they where able to see him and help him quickly. I greatly appreciated their help.
Honey Monroe
2024-05
Very Nice Staff of employees and Doctors, who seem to care about our pet named Queenie
Josephine Laverty
2023-09
First time cat owner. Brought my boy Boardwalk over after he had been vomiting. He turned out to be fine, but they went the extra mile and noticed we were out of date on our vaccines and offered to do it then and there. I was nervous and so was my cat but the staff are all extremely kind and gentle. Wonderful people!!
Alissa Anderson McCants
2021-05
I am so glad I found this Vet! The staff and Doctor where AMAZING! I would highly recommend them for your next Vet appointment. The doctor went over everything and the staff did as well. I have already made more appointments for my other fur babies😻🐶
Kevin Marshall
2024-02
Very good vet. I would highly recommend it. Everyone knows about the vet shortage. Hopefully, changes are made to recruit more talent in that industry.
Amanda Hunter
2023-05
First time coming here for an unfortunate matter to put my dog to sleep, the staff was so compassionate and understanding. They made the process so easy and took care of everything. I truly appreciate their help.Update: I picked up my pets ashes today, the staff once again was very kind and sympathetic to it. The company they use for the cremation put them in a beautiful wooden box with his name and flowers engraved on the top. It made me tear up when I opened it. They truly made the whole experience better. I will be recommending this place to anyone and everyone.
Valerie W (Rudy)
2023-09
When I say my fur baby was heading towards the Rainbow Bridge, he was. His appointment was originally scheduled for the 9/11, but he wouldn't have made it. Thank God, someone canceled, and we got him in. We received his diagnosis, and he's currently doing a lot better. Very thankful for the Dr and the entire vet staff for helping him. Highly recommend them.
Rawles Magee
2024-03
Absolutely the finest of care! You want the best for your children, 4 legged ones too, and I can completely recommend here. They care, are friendly, take the time to make you and your pet comfortable while providing the utmost of care. They’re “simply the best.” Based upon my March 2024 visit.
Ali Martin
2018-05
Today was our first appointment at this veterinary clinic. It was an overall great experience. My dog is almost 10 years old and has cancer. In the past we have operated to remove the masses multiple times. They just kept coming back. So now she is on medication to keep her comfortable. She is also a bit grumpy with meeting new people. The staff here were all very understanding of her. They got down on the floor and let her approach them to make her more comfortable. They bribed her with treats and waited until she was ready to start poking around. I liked that they didn't push to do a bunch of tests on her, and that they were happy to continue her coarse of medication that has been working for her.We left feeling great about the experience, with some extra knowledge and a bag of treats. Normally my dog hates going to the vet. Here, she seemed comfortable and wasn't pulling me toward the door.Sorry this review was a jumbled mess. :)
Jennifer Taylor
2023-11
Dr. Carrow is excellent and takes the time to listen and offer recommendations. Staff is also friendly. We will continue coming here even though we moved about 30 mins away.
KIN GARNET
2024-04
My mom's puppy had a hurt paw. The diagnosis was very informative.
Anisha Walker
2023-07
From the warm smile at the front desk to the knowledge, care, and support given from the staff in the back, I couldn't be more satisfied and grateful. I was looking for a Vet who would be able to answer my questions, educate me on matters concerning my pets and relate to my stories about my cat and my dog. I found that and then some. VCA Airline Boulevard is the best!!
Briana S
2023-12
Staff was friendly and took the time to explain how to use the medication provided and explained my pup's condition
OtterLover5
2019-05
Dr. Hubbard was very sweet with my kitty Midnight. Her staff was extremely supportive when he crossed the rainbow bridge. I will definitely be going back with any other animals I get
The “Ink” Queen
2023-12
Good location. Nice helpful people thinking of making this place my regular vet.
Ashley Calderon
2022-05
This place is by far the best vet I have ever taken any of my babies to! We came in with ten Great Dane puppies and I swear to you these lovely beautiful people treated our babies with so much love and respect and the respect towards us as the owners was beyond amazing. Not to mention the price to get all ten pups was so much cheaper than I ever thought it would be! The area is so clean and welcoming and all of the staff are the biggest sweethearts. Definitely recommend this place and we will continue to use these lovely people for our babies.
Matt Pack
2023-08
My sweet baby is diagnosed with spleen cancer. Dr Carow didn't feel a mass on May 30, so it showed up quick. He's at home on Hospice Care until we have to make "that decision".
Ben and Alisha Gonzales
2022-05
Unfortunately they were not a good fit for us. We moved from VA Beach to Portsmouth the prices seem to be on the higher side and their appointments never worked with my schedule. I got stuck in traffic and was 12 min late and my appointment was canceled. They only have a 5 minute grace period. I totally respect peoples time but things do happen. The veterinarians seem nice and although the area looks sketchy the inside is nice.
Kyisha Phillips (Kiya)
2023-09
Great customer service and animal interactions. We came in with an emergency and they were amazing dealing with my 15 year old cat.
Bob Bailey
2023-05
Dr. Carow is an excellent vet, but it tends to get pretty expensive there having 4 small dogs. Staff is attentive and they're pretty good at fitting you in ASAP. Overall, I am pleased with my experience there.
Julia A
2023-09
I have taken my dog here multiple times and they are excellent at proving and giving care to my dog! Friendly staff and will answer any question you have.
Elizabeth Masoud
2023-05
The front desk and veterinarian were friendly and knowledgeable. They didn't try to add any items that weren't applicable to our cat. We were able to get an appointment quickly and the facility was clean.
samantha Lane
2022-05
The outside is deceiving, the interior is friendly, clean and well decorated. The staff is very friendly and knowledgeable. They've taken great care of our old pup each time we've been. The prices are also reasonable for city fare.
Gail Thornton
2023-09
We had the hard decision to put our little girl down. Everyone was so compassionate and caring and made this sad event just a little easier.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-1 PM |
| Sunday | Closed |
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