3.7 (117)
1500 High St, Portsmouth, VA 23704
(757) 381-8183
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Necetria Jackson
2023-05
Do not purchase food product from this family dollar. They do not change or rotate their food properly. Just brought milk last night and notice it was 2 weeks old. Ketchup I brought was brown almost bbq sauce.
Shawn Williams
2022-05
It doesn't make any sense that the workers in this store do what ever they want to. To many times I along with other patrons who goes to the store that suppose to close at 9PM. But closes at 8:40 or 8:45. The store do be clean and it's great customer service. But they shouldn't be able to close whenever they want to. One 1 occasion I was in the store shopping. Nobody came over the PA system and said they were closing the store or anything. It was 8:36 PM, I get up front to check out and the cashier asked me where did I come from? Why am I in here the store is closed. And got upset like it was my fault that nobody announced that the store was closing. Or even checked to see if anyone was in the store shopping.
Crystal White
2021-05
Went to family dollar on high st before my doctor's appointment to pick up a few things. The young lady at the front register was so nasty, I mean nasty. She huffed and puffed as if I was bothering her. I remained cool and I ask for a refund of some pills that ring up wrong. She was bothered by that. Smh. I kindly got in my car and went to my appointment. I called back to get her name is I call corporate. I guessing she needs time off and has been working too hard. She wasn't happy about me calling back a d I think she is the person calling my number privately. Are the cameras audio? I will not tolerate no one trying to intimidate me. I tried calling the corporate office and will try again once I leave my appointment.
bella lola
2023-08
UPDATE: 8:28a. Store still CLOSED🤦🏽♀️This store is RIDICULOUS. THE CURRENT MG is absolute 🗑. It's 8:10am WHY IS THE STORE STILL CLOSED?! WITH EMPLOYEES INSIDE?! WHERE ARE YOU SIR?
Maleik Cameron
2022-05
They looked a little racist. Im not sure. I ont be going there again. They look like raciats .white folk lied and told me the store closes at 10pm when it clearly closes at 10pm. Im not sure why. It clearly said it was open. I wont be going there again
Raymond Riddick
2018-05
There is an older Cashier at this place that makes it her business to attempt to harrass all whom she deems unworthy of shopping at this location. She is rude and nasty not to mention the fact that she has no people skills. If anyone knows how to get in touch with corporate I suggest that they do because she is a bad face for the business.
Peter Stinson
2015-05
Always ample parking. A little gritty inside and out. Just the other day I was thinking it is likely one of Family Dollar's neglected stores. Employees are always working, busy, pleasant. Prices are ok; standard FD pricing.
Denise Davis
2017-05
I love going to this location because thee Customer service Representatives are so-o-o Awesome & Caring about my needs. Shelves are stocked well!! Customers are made to feel Special😀
C Hill
2019-05
Had a return of 2 pairs of readers in original packaging, total cost $12.72 on my receipt supervisor bungled the return with the inept cashier, I was told they are now on sale so received $9.54 refund, they kept my $3.18, even though my receipt clearly showed 2 days ago paid full price, and said that was that. Don't shop here.
Daniel Torres
2023-05
The crew they got now are amazing kind and polite 5 🌟 from me
Rosa Boone
2022-05
I received great service at Family Dollar Store. The employees were very helpful. Especially the Assistant Manager on High Street in Portsmouth, Virginia
Kimberly Bergeron
2023-05
Short line and very quick asked if I had found everything I needed and was very helpful polite and friendly
Anne Arp
2021-05
Csshiers were notvthe best in the World but the store was clean and layed oit fairly well. Not as good as the one i usually go to but for some reason that store was closed today.
angela vaughan
2021-05
I love the store every one was so friendly and good customer service the Manger Kimberly was so nice
Naya Jackson
2017-05
They do not have sufficient size bags for larger items. I almost lost my pillow because of this. Had it not been for a concerned citizen, someone other than myself would have been sleeping on my pillow.
porterangelo
2023-05
I don't understand why they would have their employees and customers in that building WITH NO AC on one of the hottest weeks of the month
Jerry Mace
2021-05
Very well stocked, prices low, slow checkout with only one cashier. Other cashier was no where to be found.
Arnetta Reid
2019-05
Not organized at all the store cashiers see me standing to be checked out one is on her cell phone and the other one is on the computer poor customer service won't be going back 🙄
Angie Goffred-Martin
2023-05
Friendly staff and great value.
James Dunn
2021-05
Hate going to this location. The older lady takes her time on the register and tbe line be to the back of the store
Michael B
2019-05
Only one register open with long line of customers while other employee within eyesight looked like she was dusting a display for ten minutes
Kevin Smith
2023-05
Staff was friendly. Store was stocked.
Matthew Reddick
2019-05
Need more cashier's don't like standing in line for 10 minutes when there is only 3 people who are in the line also
Tonya Winborne
2017-05
My coupon that I use here for my detergent and more but it's a good shopping store
Marc “Kowboy” Silverberg
2019-05
The store is not stocked well. Alot of shelves have nothing there.
Cheryl Kelly
2019-05
Family Dollar have everything you need and more, I just love this store
MILDRED HOLLAND
2018-05
My all time favorite place for house hold and toiletries
dee carey
2019-05
Love the staff. Always ready to help
Guadalupe Genera
2019-05
Good place to shop and find great bargains.
Paul Boone
2022-05
Real nice sales staff.
Monday | 9 AM-10 PM |
---|---|
Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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