3.8 (142)
3116 High St, Portsmouth, VA 23707
(757) 335-6681
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tomah Robinson
2023-12
Why is this store always closed at the most crazy, inopportune times?! I have even been shopping early evening, and they locked the door after me saying, "Nope. We're closed."
Mia Marshall
2024-02
Don’t feel safe after dark shopping there.
Keith Grandy
2024-02
How is the store never open claiming short staff with 3 workers in the store?? Store is liable to be closed any time any day. Close down already
Karen Gibson
2023-05
The store is always a little crowded with stock. The staff are helpful and polite although customers are not. They could use some more help it appears. I will keep visiting on occasion.
Nicole Tierney
2022-05
The WORST Family Dollar I have ever been to. Employees are RUDE, store is nasty.. manager is never in the store. I’ve tried 4 times in the past 2 weeks to go in just for 2 things because it’s convenient and close to me.. DOORS LOCKED and a sign on the door they are temporarily closed!! It’s a business why would they close in the middle of their usual store hours?!
Lyricyst Johnson
2022-05
Employee inconveniently closes store in the middle of the day(when I first came it was 3pm) with a sign stating the store will reopen at 4:30pm only for patrons to return at suggested time and store still not open! Very unprofessional store needs new management and new employees this is a constant issue. One million plus thumbs down!!!
Bernard Taylor
2024-04
Get deals in laundry detergent!
Aundre Lee
2021-05
It was great. I'm happy to even be able to go in there and buy what i need and the staff has always been good. Even though i had to wear a mask it still beats the stores being closed.
Pamela Walden
2021-05
Our Walgreens is pretty awesome the people that work there are very friendly they usually have what I'm looking for and so much more I love shopping their holiday clearances only problem I really have with our Walgreens is there security problems you can tell they're getting robbed right and left and worst of all is the Moochers outside
Michael McGuire
2018-05
Good variety of merchandise. Could have gotten the fifth star, but you know how one ruins it for everyone else. Very rude and argumentative associate. Biggest problem for me is they keep a crowd of persons loitering outside, panhandling. I'm tired of explaining why I have not the time nor money for those who choose this as a way of living to support their habits.
unique
2019-05
A supervisor name savonne that work at family dollar at 3116 high street Portsmouth Virginia 23707 she started with my mom first she try to accuse my son which is 8 year old and a special needs children of stealing some chips which he didn't because my mom told him to put the chips back because I'm going to tell your mom come in here and pay for the chips off here debit card I was there when this happened so I came back in there after I took my son too the hospital and pay for the chips and I told her I was going to call corporate on her last month of October 30, 2018 I told my mom to go to family dollar Saturday Nov 17,2018 to get me some tissue my mom went to get the correct tissue for 5.00 because the employee told my mom too go get the correct tissue and when she did that savonne told my mom you are crazy and my mom didn't say nothing to her and that yes was going to call the police on my mom and told my mom leave my store and don't come back i call up there Saturday at around 8p.m. Saturday the savonne got nasty with me on the phone I ask her what was her name again and she Said why you asking me all them question I told her I'm customer and that you don't talk to me like that so I told her I will be up there too the store to report her tomorrow
Sharon Fonseca
2022-05
False advertising. Claiming they don't do Instacart,when the app clearly states that they do. Manager wasted not only my time,but the Instacart driver's as well
TISEAN THE beast BEAST
2022-05
Almost every time I go to the store it seems like it's only one register open, the lines be extremely long so please hire some more people so both register can be open more often
Punk Junky
2022-05
Messy place,at least they have some of what your looking for, but what can you expect from a store who isn't open past 5pm alot of nights anyway.
Guadalupe Genera
2019-05
Found everything I needed. Christmas already?? Staff is friendly and helpful. This store is closer to my home so I like having it there for shopping needs. Thanks Family dollar store.
r bezo
2021-05
Its really Phenomenal Ashleigh was so helpful and genuinely concerned with my needs....marzai was professional and expert knowledge about the store and item placement!!
Gregory “Greg” Lauterbach
2023-05
Even though this is in a bad area and you can buy crack right behind the store this is a good place to shop.
MICHAEL MCDONALD
2021-05
Very disorganized couldn't walk down any aisle without a cart blocking the way, the cash Aislynn was very courteous and friendly.
Rachel King
2018-05
I don't go there much but the prices are very good but the store seems very crowded
Patricia Atkinson
2017-05
Shelves were not stocked,when i asked an employee for something that I was looking for, she walked by me i asked again, she said I'll check, i said no thank you, I don't like your customer service.
Freddys Laura
2019-05
It's a nice store, The employees are very friendly.
Nicole Brown
2022-05
No carts, missing a lot of items...I left and went to another store.
Denise Davis
2017-05
The Customer service is Excellent & the store is always Well Stocked!!
Kalief Brookhart
2019-05
Excellent staff,great helpful assistance,and always stocked shelves.
Kevin Yen
2019-05
Customer service was great..store is very organized...
Cheryl Kelly
2019-05
Family Dollar is a store at have everything you need and at a very low,low price it's always first on my list even before Walmart
Pamela E. (Pam)
2021-05
I like running into Family Dollar for picking up quick necessities. The prices are reasonable.
Dotta King
2019-05
The little young girl was rude, lazy, and she had her son there begging for change at the register. Like wow
Diane Dalhoe
2017-05
Service could be better a lot of rude people and customers frequent this store
jermaine savage
2019-05
Store is getting better thanks to new management
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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