Family Dollar

3.8 (55)

5744 Churchland Blvd, Portsmouth, VA 23703
(757) 381-8600
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jill “Jillex” Archibald

2024-05

This store is in a great location. It needs to get stock up and on the shelves. I'm comparing it with other stores that have shelves bursting with inventory but it's not a convenient location for me. It's better than it was a year ago but needs to get the inventory on the shelves. It would pay for this to take front and center. The staff was professional and polite.

Stephanie Lynn Bulldis

2023-05

For the past six years, this little Family Dollar is where I go for pet supplies, because they're very inexpensive there, but it's super convenient for other needs too.It doesn't have a grand appearance - there are plenty of floor and ceiling tiles that could use replacing - but that doesn't really bother me.I've never had a problem with the staff. There's a lot of turnover, which is common in retail, but the employees are always pleasant and kind.

Tara Evans

2023-09

The customer service was terrible! The cashier was very rude and GETTO! I WOULD NEVER GO TO THAT FAMILY DOLLAR STORE EVER AGAIN. IT WAS MY FIRST AND LAST TIME!

Angel Heart

2023-05

Today I witnessed the Manager TONY, disrespect an senior citizen because she called him out for being unsanitary. Apparently he wanted 2 other employees to use their bodies in an unsanitary way. He ordered them to climb into dumpsters with waste from other businesses, so that they can stomp the trash down. It's a disgusting DUMPING GROUND.The customer told him that she wouldn't shop there if the employees engaged in such unsanitary things.Tony then started yelling at this customer and locked the door. Locked the door? Why would he lock us in? The customer asked for the number to corporate and of course he refused to give her. She purchased something to get the number from the receipt. After the customer left the store, Tony followed her outside and continued to disrespect her. I was afraid for her safety. Again she was a senior citizen about 5'5 ". Tony towers over her.I will never shop there again! Never! I've also had my own incident with this man. He should not be in a position of leadership if he has no respect for employees and customers.

Jane Beck

2022-05

I'm a disabled person, and they don't cater to the disabled people. I was in my motor scooter struggling to open the door, and even though I did ask for help they brushed It n they eere extremely rude. This is by far the rudest staff I’ve come in contact with today. I walked into the store no greeting and a young lady was on the phone having a conversation, then I check out again, no greeting. At this point now the young lady and gentleman at the cash register is having a full blown conversation about the schedule as I am being checked out. Once the transaction was completed the guy just hands me the bag, I said thank you and the guy continued on with the conversation. without a thank you I walked out the store.

J Fennell

2020-05

By far the rudest staff I’ve come in contact with today. I walked into the store no greeting and a young lady was on the phone having a conversation, then I check out again, no greeting. At this point now the young lady and gentleman at the cash register is having a full blown conversation about the schedule as I am being checked out. Once the transaction was completed the guy just hands me the bag, I said thank you and the guy continued on with the conversation. without a thank you I walked out the store.

Daria Willis

2023-05

I had the worst ordeal with young rude employees on May 31. Refused to refund my money after I requested it due their rude customer service. I wrote to corporate office & still waiting for response. I see why employees are so out of order, they know they will not be corrected.

Ro brown

2023-05

Nice employees. I was greeted upon entrance,a nice hello by another employee &was easily directed to what I was looking for

Gloria Taylor

2019-05

Family Dollar is the best economical place to shop for household items such as Aluminum Foil, Dish Detergent, Plastic Wrap, Bathroom Tissue, ect., as well cleaning items, soaps and toiletries. Customer care is great!

Wanda Cooper

2021-05

I love that Family Dollar Store. My favorite Family Dollar Store. And I don't even live in that area. But its clean and the employees are friendly. I've never had a problem

Tamra Matthis

2019-05

excellent pricing of most need merchandise, along with digital couponing. I refer to family dollar as a baby walmart, easy to find what yu really need without being distracted by all the extra stuff

Laurie McIver

2019-05

Great. Its very clean and organized. Lots of items to choose from, also great deals on Christmas items, sales are great..

Melissa pohl

2017-05

Staff is always warm an friendly however a lot of low to no class people frequent this location...

Kyrah Green

2019-05

I like going here because they have useful stuff but, I heard how they get robbed a lot. Well how they used to get robbed a lot.

Bam Bam

2023-10

Store was very cluttered looking

Francis W

2017-05

Very convenient place to get quick items. Very kind staff as well.

Brian Green

2022-05

Great Store! Friendly Courteous Staff!

Tiffany Burnell

2022-05

Extremely disorganized and items never ring up as listed

DeWayne Hanson

2023-10

Kool

planejane takesflight

2019-05

Always such great customer service

Faye Marsh

2021-05

No Plastic Store Bags

Dasha Jeter

2018-05

Long line. Limited selection.

JoAnna Lawrence

2022-05

Very Friendly staff

Matilda Blackwelder

2022-05

It's a place to go.

h9uableshoots

2020-05

Awesome staff

William Green

2021-05

It was good

Fiona

2021-05

rude ash ....

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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