4 (315)
1711 Effingham St, Portsmouth, VA 23704
(757) 530-6080
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Casey Freda
2023-12
Everytime I come to.this location it's closed Early or closed for the day is a close till. Further notice might as well just close that location altogether
angel morgan
2024-01
They stay temporarily closed like at this point just close the whole store
Ericka Griffin
2023-09
Doesn't open on time and its a mess. Can't buy anything big because they don't have many carts and the ones they do have, its a struggle to push and you can't take them outside
MontyMania
2019-05
Not exactly pretty, but it's big and has a bit of everything. It looked like only two employees were there, which is not enough to watch a store that long, but the one employee I interacted with was quick and pleasant. It was well stocked and sorted, and I found what I wanted right away. I'll likely be back soon!
Lakendra Bryant
2021-05
I don't like shopping at this Dollar General, but it's only 2 blocks away from my house so when I need something quick I go here. Most of the time this one is very crowded with carts full of boxes that they are supposed to be stocking the shelves with. Needless to say the shelves are usually empty because the products are still in the boxes or in the stock room in back and no they're not going to go look for what you asked for. It's also homeless ppl that sit outside each and everyday asking for change. Sometimes its entirely too many of them and the shopping experience is ruined if you can't give them anything because they ask for change on your way in the store and out, making you feel bad. The store managers seem to be ok with them crowding up around the door. This Dollar General is not the ideal place to shop. It's always my very very very last choice.
Stephanie Gladney
2019-05
This place is always entertaining. Someone is always sing in here. Usually customers. I go here a lot and they usually have everything I need. Most of the staff is nice. Totally unprofessional but nice. Which is kinda why I like them. The only downside is that it's kinda a mess. Lets just say you go here if you have realistic expectations of a dollar store and aren't a stuffy person lol
T Fisher
2021-05
Yesterday I went into this dollar general near my home to load cash onto my PayPal account never had a issue doing that until yesterday Mr. Lee the store manager informed me that don’t accept payment by barcode stating I need my card no problem I went outside an got my card , an came back into the. Store Mr. Lee “ didn’t I tell you we don’t load cards?” I informed he that they do so I asked for corporate number he refused to give it to me an his name at that time . I looked corporate up an called informed them of the store number an location I had to put corporate on speaker phone to make Mr. Lee the manager help me! He go so upset he threatened to call the police because i wouldn’t leave his store I told him to please call the police because I haven’t threatened or harm no one or destroyed anything I’m simply calling corporate like you instructed me too ! This went on for a hour an half before another employee called me over to her lined an did this exact transaction that Mr. Lee the manager swear they did not do !! I’m very upset to be threatened by the police because he isn’t knowledgeable of the services that this store offers a complaint will be filed with better business bureau
Chris Molina
2020-05
Its an advantage Dollar General nothing terrible but nothing great either. You always have to wait here even if your the only customer in the store. The Clarks are never behind the counter were they belong there always somewhere else. Thats a reason I'm giving it 3 instead of 4 or 5 stars. Also the place always feels unorganized but for what it is it's fine.
Kim C.
2021-05
This store is so junkie. Items out of place and some man in wheel chair walker always begging people for money. Don't give him anything. He gets gov't assistance. It's ashamed you have to sometimes drive a distance to find a clean neat store. Dollar General on Battlefield Blvd is so clean and neat
Laylay Womack
2019-05
Place is cool ,prices great as expected ,great selection of items . But I never like seeing all the homeless / bums raiding their fridge section for their cheap beers . Kinda turns me away from the place ,has a sketchy feeling to the area .
Amber that'sme
2019-05
Store was very crowded, but the employees were still very interested in helping everyone. The cashier's spoke to everyone as we came in as well as able to hold a conversation with the person at the register.
Vernell Marie
2022-05
The junkiest DG I’ve ever gone to! I’ve gone when they first open on a few occasions and It’s always junky. Products everywhere and out of place and dirty. I’ve been wanting to make a comment for the longest time.
Ms V 757
2018-05
Arrived at 8:15am today and no one is here. Doors locked. And still here at 8:35am and doors still not opened. What are they doing here. Hours are posted as 8am-10pm. Corporate will hear about this. Holding me up and I'm a valued customer
Robert Shanks
2023-05
I seen 2 guys stealing booze with black trash bags out of this store, the Employees didn’t say anything. I suggest not to go to the store unsafe.
Blondi Locs
2022-05
I would of put a zero....this place is trashed.... literally every aisle is blocked off with boxes of products n the shelves are empty....what a joke....I'm calling corporate because that's ridiculous!!!
Melvin Cousin
2021-05
The people were friendly and very helpful. Normally for those kind of stores they mostly have poor customer service
Joyce Jones
2020-05
I love it because you can be In and out without hassle and also spend less and still look good when you know how to work it remember you can make $10 look like $100 it's all in how you do it
Frances Holloman
2021-05
I like shopping at Dollar General because I love the way they stack up with new stuff and the employees are very nice to their customers.
Doll The Creative
2019-05
Always unorganized. Misadvertizement on multiple items. Workers are basically stupid. Poor customer service. Save yourself and just go to Walmart up the road.
Lasof DaReal
2021-05
I told Diamond last night that I was gonna give the store a five star review on her behalf.
Emily V Harris
2019-05
Love to shop there. Prices are more than reasonable and the attendant's were very helpful.
Melissa Nixon
2021-05
I found everything I needed the cashier was nice n polite n the service was satisfying.
Lisa Fournier
2020-05
Really good store... Pretty good prices... Just wish people would stop stealing from the stores...
adazia wright
2024-01
Always randomly closed
Jerry Mace
2021-05
Product blocking many aisles and staff not very helpful or friendly. Seems to meed a strong manager.
Lona Williams
2019-05
I like the doller store I can go in they say thank fore coming to the doller store is Ang thing I can help you with just ask and I fine what I need a good store
Desmond “Dez” Biggs
2021-05
It's really good. Doesn't stand out to the other Dollar Generals but it has everything you looking for
serena cannady
2018-05
Really need to get some good management in there to get this store in order.The ales are always cluttered...sometimes there aren't any store bags to put your purchase in
Barbara Williams
2019-05
Everything was easy to fine & the cashier was friendly. I shop there as often as I can
Deborah Booth
2021-05
New to the area and so far all my encounters have been great like I never left home
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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