3.8 (327)
3959 Twin Pines Rd, Portsmouth, VA 23703
(757) 800-1240
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
George
2023-05
Is the store messy sometimes, yes! However, the amount of people that come here to buy things is very high so restocking takes time. The people that work here are always very nice and pleasant. They generally have anything I need within reason. I’m not coming here looking for a five course meal.
Wake Bake
2019-05
Calm and cool location during the day....not too busy.
Janice
2018-05
Not very good. I don't care for this particular Dollar General but go there occasionally because it's closest to my home. There are always boxes sitting in the aisles blocking access to merchandise. It's a very small disorganized store. You can hardly walk between aisles with a shopping cart. Today's visit was disappointing. I picked up my items and passed an aisle with an entire section marked "clearance". Another sign taped to the shelves with the clearance items said 50%. The clearance items were piled on the shelves. It was over full with misc. stuff. There were no price stickers on the items nor were the shelves marked with prices. I selected an item and took it to the register to find out how much it was. Not knowing the original price I couldn't figure out the half price. I asked the gentleman at the register ( I think he was the on duty manager) to price check the item. It came up full price. I mentioned I got it off the clearance rack. He went and checked and said yes all those items are on clearance but they are regular price and that the 50% off only pertained to some other item. I asked why would you throw an array of items on a shelf for clearance and not mark them down? He just said that's what they do. Well if the items weren't selling before what's the point in moving them to another area. They're probably hoping that their signs mislead customers to believe they are paying clearance prices. I believe the items were supposed to be marked down but that no one had bothered to put them in the system at half price or any lower price. In other DG stores the clearance items are marked down.
AnotherDayToday
2018-05
Decent place. Found everything that i was looking forward. However, the register system was slow which made the employee upset. Having said that, the service was good and the customers seemed to be used to the consistency of the store. Hopefully all will improve with the correct manager.
Belle Wray
2021-05
DONT GO TO THIS DOLLAR STORE THEY DONT NEVER HAVE ANYTHING AND I WENT IN THE STORE WALKED RIGHT BACK OUT THE MANAGER ACUSED ME OF STEALING I DONT APPRECIATE THAT I DID NOT GET NOTHING OUT OF YOUR STORE I REPORTED YOU TO CORPORATE OFFICE I DONT LIKE NO LIES ON ME DIDNT STOP ME FROM LEAVING IF I DID SOMETHING WRONG WHY SHE DIDNT STOP ME
anthony williams
2021-05
Is it me or a lot of these stores are old and dusty looking inside, outside is clean but another story inside. Besides that it's a interesting place, I'll say that much. Nice workers but umm....yeah.
Blessed Blossom
2021-05
Former worker 7months pay is below minimum $8 hrwage store need a full renovation new management and proper COVID19 procedures store hired a positive tested employee store was still open...
Holly Marie
2019-05
It's a small tight store in a dully lit area at night. Creepy. Parking lot lights should be a lot brighter. Location is very convenient but the parking lot needs work.
Victoria Lassiter
2020-05
Everyone is cool.. But, I like the dark skin girl with glasses (Angel) i think is her name, can't remember, lol & the short skinny girl that be in there with her. They very down 2 earth & helpful!!
Ms Capricorn
2017-05
Low cost. Make sure to use digital and/or coupons. Make sure to check expiration dates on products. This place would be great if boxes were moved out if the aisles and product shelving updated.
Tamra Matthis
2019-05
I love this dollar general, always surprisingly stocked with the items I need. I love the digital coupon feature, almost like extreme couponing!! the slogan should be, yu can save a bunch of money by switching to dollar general's digital coupons!!😆
Laquita Moore
2020-05
This store is nasty and unorganized never has anything on shelves. The roll carts are always in the way so you can barely move thur out the store and the crew takes there time to get to you and half speaks
Jacqueline Elliott
2018-05
Love that Dollar General could go in there every day do you know that we have ladies on YouTube that are decorating with Dollar Tree items. great so stop on by and see what you can make
Lisa Moore
2020-05
Cashier was so nice. I needed to use the restroom to change and she was accommodating. Great store had everything I needed.
Pamela E. (Pam)
2019-05
I don't know if it's just me but, Dollar Generals always seem a little untidy. I actually love the convenience of the store though.
Mercedez Mota-Henderson
2021-05
I love this store hate the manager big man he is rude. Store is also always in chaos
Erique Ridley
2020-05
Aisles are always junky or either have a carry full of product to be put up, the associates are either backed up or not at the register but they are friendly and helpful when they aren't busy
Deloris Rogers
2019-05
I love this place because it's right around the corner and they have nearly everything
Emily V. Harris
2019-05
I like shopping there because I can get great item's at a reasonable price; Always.
DEWJR W
2019-05
Easy to get in and out and the employees watch and will open a register when the line builds.
Art_see_Shan
2020-05
Clutterville....shelves are never fully stocked .If your looking to run and get a forgotten item from your regular shopping trip then this is your spot.If it in stock 🙄
Aysha B
2020-05
It was stocked well but it was kind of messy in there. And there are potholes all over the parking lot
Emily V Harris
2019-05
I have shopped at this location for years. The items are reasonably priced and friendly service.
Bernice Gatewood
2020-05
Customer service there each time I come is very nice and pleasant
Brian Green
2021-05
Nice store management seems capable staff was friendly
Zeap
2020-05
Store was unorganized a lot of rolltainers were still on the floor when they were empty employees were very rude and not very helpful I won't be returning
Desiree Wilder
2019-05
They have almost anything that you need from clothing to food. You'll find Health and beauty care there as well.
Sherry-Ann Ford
2018-05
Prices not labeled well, cluttered, location overall lacks appeal. Got what necessary and left as soon as possible.
Louis Johnson
2020-05
The store never open time something always wrong wit the register
Celeste Degree
2021-05
THE STORE IS DISGUSTING AND DIRTY UNORGANIZED DISRESPECTFUL MANAGER SHE NEED TO BE FIRED I HATE A LIER I REPORTED HER TO CORPORATE OFFICE ASAP KEEP REPORTED HER TIL SHE FIRED
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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