Rite Aid

Amanda Campbell

2023-12

My tick is the uncleanliness of the checkout counter at the pharmacy! On my side of the checkout counters is quite nasty! I don't think they think to clean the customer side of the checkout! I could write my name in the amount of dirt and dust on the backs of the computers! They're not wiping down the keypads anymore I guess! It's always gross to touch! This past visit, looked like someone sneezed all over the screen. I used a tissue to enter my information! I wasn't touching any of that! They also no longer provide the finger condoms! For as many sickly people pick up their prescriptions you would think management would make cleaning the equipment mandatory! Makes no sense! On a scale from 1 to 10, I would give a zero to the cleanliness of the checkout station 😝

Carrie Hamilton

2024-02

I was in line to pick up medicine. They literally closed curtains on me!!!! Very rude 😳They close for lunch for thirty mins but It wasnt even time for lunch break ! Im am baffled 😮 at the level of common courtesy .... wonder why rite aids are closing may want to re look at your customer service approach !

Sue Long

2023-05

One thing they do in their advertising fliers is advertise items as being on sale but they don’t tell you what the prices are ! If they’re too afraid to put the prices because they think people will think the prices are still too high even when Rite Aid puts them “on sale” then I don’t want to shop there anyway!!! So when I see the advertising fliers without prices, they go into the recycling pile ASAP!Also they will tell you your prescription is ready. I use the drive through because I’m disabled. They will spend a half hour with certain people at the drive through window which makes the line back way up but I will get to the window well after they said my script would be ready and then tell me I have to park at the front of the store, walk all the way to the back of the store and stand in line, neither of which I can do which is why I use the drive thru line! By the time I drag myself back there half the time they tell me it’s ready! Very painful and very frustrating!

Pam Greene

2023-05

Both the female pharmacists were so kind to me today. This was my first time at this location and they took the time to help me with my mother’s medication. However i over heard what appeared to be the manager (tall, blonde) belittling her staff to another employee. This was so unprofessional.

pamela shumate

2022-05

Avoid using the Pharmacy!!! They are very slow, even when you set up a date and time for pickup. Count on making two trips to finally get your prescription. The store itself, though, is great. Well stocked and helpful staff. This just does not seem to extend to the pharmacy itself.

Genna Forrest

2022-05

The pharmacy has become a joke. Can't get anyone on the phone and continue to get hung up on. They don't talk to the doctors which became apparently when I tried to get my meds last month. Took 2 weeks for a prior auth because no one talked to each other. They wouldn't tell me what I needed to so for it. Drivethrough is a nightmare now. Everytime I go in there, there is a line and the people behind the counter are just chilling and walking around. Ready for CVS

Tessa Houdek

2020-05

They will fill your prescription, call you and tell you it's ready, just to have you wait another 45 minutes in the store. Then they will charge you for 3 medications while giving you two. When you call and inform them they mishandled your prescription, they will argue with you before realizing you're right. On top of being lied too and overcharged, Rite Aid pharmacy will work slowly to ensure your time and patience is wasted.

Mike Insley

2022-05

Pharmacy is the worst never helpful, good luck asking a question they never have the time of day. We switched everything to the new CVS that has opened in town. The management at the rite aide pharmacy is unprofessional and rude to say the least. We won't be back to the pharmacy but the store is nice just AVOID THE PHARMACY!!

Tony Ejinwa

2022-05

The pharmacist Jasmine, was very unprofessional, brought my son for Menveo vaccination which he needs before he goes back to school as a 12 grader, and she refused to give him stating it didn’t meet the protocol, but with the prep act it doesn’t require from his MD, but she insisted that he needed a prescription from his doctor. I don’t like coming here when she’s working because of her nonchalant attitude. She didn’t even make any attempt to check other pharmacist for clarification even when I mentioned it to her it’s been administered at my store for 12 graders without a prescription.

Belinda Garcia

2022-05

This pharmacy is horrible. You can never get ahold of anyone and my prescriptions are never "sent" per Rite Aid. I just had surgery and the Surgeon had a prescription sent over and apparently to Rite Aide it was never sent. I called multiple times and no one answers. Meanwhile I'm here in pain.

Matt Jackson

2022-05

Waited ten days like I was told. Returned for my prescription and was then told by the SAME person that I was supposed to have it called back in. After I told her that she was the one who told me to return l, the story magically changed to they could have it ready in 2 hours. Cannot wait for the cvs to open.

Edward Adcock

2022-05

Slowest pharmacy ever. You wait in line nomatter the time of day and then they take your name and disappear in the back. They have about a dozen people working back there, how hard is it to take pills from the large bottle and put them in the small bottle❓❓

Rikki Webb

2022-05

Worst drive thru service EVER!!! Everytime I come here I get stuck in the drive thru. Sitting here now, haven't moved in 15 minutes!! Was told there is an issue with a customer ahead of me .....then they need to go inside!!! Can't wait for CVS to open in town!!

Ed Generazio

2021-05

A decade later and still not a very good place to go.I just picked up a prescription that was called into this Rite Aid (without my approval). I decided to pick it up as I would otherwise refuse to go there.I received a drug that was supposed be viable for one year, but behold the pharmacist tried to cover up that , according to the manufacturer, the drug was expiring much sooner at six months.This Rite Aid pharmacy added their own label that indicates the drug expires in one year.

DC Gil

2023-05

The pharmacy is constantly hanging up and doesn't answer the phone. They filled only half my dogs seizure medication and didn't tell us and just put zero refills.

Kelsey Fentanes

2019-05

I’ve never had a problem with their service here. It’s a Rite Aid, so it’s going to be overpriced. But the pharmacy is good and they’ve been kind while being quick in the past.

Sarah Taylor

2022-05

Employees are not helpful and the pharmacist is extremely rude and disrespectful. Will go out of my way to visit a different Rite Aid.

Lisa Emerick

2019-05

Janet was a wonderful worker and rite aid is lucky to have her! I hope that rite aid hires more people like her because I love going there while she is working

Sydney Van Ness

2022-05

Friendly and great customer service you can count on at the pharmacy with every encounter. Thank you all!

Nick Goralske

2022-05

Always great service. Prompt and welcoming staff for a positive experience every time.

Jr Withrow

2019-05

Lost name in computer . Droped off prescription .Took forever to find me wow

Mike Neiss

2019-05

Awesome manager!