3.8 (114)
2047 S Crater Rd, Petersburg, VA 23805
(804) 451-2360
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tequila Haskins
2024-01
Rude & very unprofessional. If you don’t have cash in your drawer but has the option for cash back why even make it an option? First thing in the morning why Y’all got an attitude?!?! Customer service -10!! If you don’t like your job change your perimeters & get something better. I hate this Family Dollar!!
Marquisha Polumbo
2023-05
Awful and rude manager. She had a very bad attitude with me and waved her hand in my face because price rang up more expensive at register then what is on the shelf. This is the second time I had an issue with her. She was very unprofessional the way she talked and acted.
Sandra Vanderpool
2023-08
I like shopping at Family Dollar. The store isn't ever crowded, the staff are always friendly, and their clothes are affordable among other items. I get in and out with no issues.
Samantha Rosado
2023-05
Needs cleaning more trading for manger and supper visor .never no help inside their u always have look for them for help. They always stand behind cashier point at what area or they don't no wear. Their stocking unloading very nasty unacceptable how stocking works.
Jasmine Cooper
2021-05
First, the Smart Coupons website is terrible. Not the stores fault, but anyway. I walk up to the register and I watch, who I assume is the manager on duty, ringing himself up with Apple pay. I place my items down and he does not acknowledge me at all. He calls over the cashier to come ring because he needs to "go to the office." He grabs his receipt and drink and walk away still saying nothing to me. The cashier at least said good morning to me.
Mlle tyty
2021-05
I like this Store is always clean and the General manager always great me when I go there he is friendly and his team are friendly too.I always find what I need they all working very hard to serve usI like the team of that store and happy to shop over there any time I have a chance
Nancy Harris
2019-05
Everyone working there is very friendly, helpful and always willing to go the extra distance for their customers. Even the newest employees are friendly and try to help even if they have to ask some of the long term employees. Its a pleasure to shopAt our local Family Dollar Store.
Charita Winfield
2020-05
I went in this store Monday night, to the manager, who was rude, told me, I had to leave my purse at the register. I can take my things out, but had to leave it or leave. I left. I had small-medium purse. Not a big 1.I didn't know you could not bring your purse in the store.
steven clark
2018-05
I went to this trash location to get some cough medicine . After a few mins of looking I asked one of the not so helpful associates if there were anymore of the product I was inquiring about in the back, she told me as far as she knew everything as out on the floor (last I checked that means you're not sure) but did nothing to check. I finally find an alternatve ,bring it up to the counter none of the 3 people behind the counter even acknowledged that I was there 2 of them were to busy laughing at what sounded like a herpes joke one employee pointed to a spot on her face and made the comment "is that like a Christmas thing", so as I sit there waiting finally the original associate who wasn't a help said she'd be able to ring me out after she was done with whatever she was doing (looked like another sidebar conversation to me) so I just left the product at the counter and exited the store . Then the herpes girl came outside to my car (I assumed to apologize for the terrible service) But no this poor excuse of a female actually came out to ask me if I had brought in the water bottle I had (which was more than half empty) so after all that they had the audacity to insinuate that I might have shoplifted . Do yourself a favor and stay away from This family dollar
Karren Leonard
2022-05
I like FD...has things that you need for everyday life fairly priced and they have a little bit of everything from DIY projects, home improvement, houseware, tools and even car care products and they don't try to be anything they're not
C M
2024-03
Always find what I need.
mir09 com
2023-05
Typical grocery store for home goods. We stopped here to buy attributes for celebrating a birthday: letters, balloons, confetti...
Nerilis Suarez
2020-05
This location closes whenever the staff feel like closing. I've been there on two occasions where the doors were locked and the lights were off. It was during business hours. Won't ever go there again!
T.A. Nelson
2022-05
It was easy to find everything and the cashier was friendly even with the massive lines...
Lecolia Hill
2018-05
Great experience workers are really helpful and very polite, I will shop there every chance I get
Elen Sheares
2021-05
I enjoy shopping at Family Dollar, l visited the one on Crader Rd., I left one of my items; l tried to call and know one answered.
Valencia Thorpe
2019-05
Store is not equipped to accept cash. Signs on the door and register because this location is only excepting debit or credit. In addition to this there was only one register open.
matcus rankins
2022-05
This is the most poorly ran family dollar in the city of Petersburg VA never open on time always a maze to walk through poor management
Patricia Johnson
2023-05
Family Dollar store has a lot of items I use weekly for a reasonable price.
Sheila Dunston
2022-05
I was waited on very fast and the customer service was nice
Alexandria Atkins
2022-05
Good place if you don't want to be stuck in Walmart
sue moss-vaughan
2018-05
Location is very inconvenient to me. Did have a nice and friendly clerk.
Marquette Jackson
2022-05
Customer service sucks the cashier was very rude!
Barbara Moore
2018-05
Clean and customer service is nice and friendly.
God Sent Me
2019-05
Security in the store where are you!Paranoid worker alert!I just want to shop in peace.
Keanon White
2021-05
Long line manager talks too much holding up lines
Anna Ferreira
2018-05
They didn't have much of a favority of items.
Patricia West
2018-05
I find all I need at Family Dollar each time I go.
Mr. Anthony
2018-05
Clean, staff is nice and helpful.
Sonia Burge
2019-05
Its dirty the cashier's are rude
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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