4.5 (91)
282 Westgate Mall Cir #122, Pennington Gap, VA 24277
(276) 546-2281
facebook.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tina Vermillion
2022-06
Great pet store, the staff is very knowledgeable and helpful.. they will help you get what you actually need and won't trick you into getting things you don't. (like chain pet stores do.) Customer service is wonderful, my work schedule causes me to have a hard time getting there while they are open to buy my crickets for my bearded dragon, but there's been multiple times Renee would stay after hours and wait for me to get there.. also,, Great place to get crickets, they are cheaper than the big pet stores and live longer. Definitely recommend 👌
Julia Darnell
2021-06
The gentleman was extremely nice and helpful. The bearded dragon I bought from Pet Smart in Kingsport tn had died after a month and a half so I decided to get one from Fur Feathers & Fins. He is 3 times bigger than the one from Pet Smart and cost less! Like WoW! I was so shocked at how friendly and tame he was. This is one place I will most definitely be visiting often. Highly recommended!!! Thanks guys!
Sugar Bear
2021-06
I went here to buy a scorpion. The scorpion itself was very healthy and well fed, and so were their other citters. The store was very well stocked with pets, supplies, and accessories. They offered a low profile creature den that was very hard to find at the time, even online. The staff were more than welcoming, and had all the time in the world to answer questions and even offered to order specific species if they could find them.Overall a very positive experience and I can't wait to shop here again.
Martha Goodin
2021-06
We purchased a tarantula from them, as well as supplies for it. They are great people to do business with.Our only problem is trying to reach them. We have called when the website said they were open, but no answer. We live in Middlesbrough, Ky. Way too far todrive just to find out they are closed! If it wasn’t for that, we would have given them five stars.
Jeffery Lane
2021-06
There is a very very nice lady there .. her name is Renay and she took amazing care of our moms baby weenier dog . His nails had been neglected sense the beginning of this pandemic . Needless to say it could have been very very painful for our little buddy . The place is located across the parking lot from the huddle house in pennington gap va . We have found our new home pet store ! Thank you Fur Feathers & Fins !I took a minute to read over the other reviews . I have been writing reviews for many many different companies . If a person has had a bad visit to this location . I must apologize but I can not see the staff I met being anything but professional . The store was very well maintained and we'll presented . I will be returning in the future and if I do ever see something that is other than as I have described . I am the man to let others know . Have a great 2021everyone and May God Almighty bless each of you .
Cassie Mekel
2020-06
Would not recommend going here to buy any fish The tanks are nasty poor water quality some overpopulated when they're empty ones. When I was trying to buy my fish it took about 30 minutes for me to get them because she picked up the phone to talk to a friend and started cussing in front of my child and me. The fish have already Died from being sick from living in poor Conditions. Very unprofessional in my opinion because if the owner cares about his business he needs to fix this because I will not be coming back.
Missy Hearn
2022-06
Great Store - and the owner of this place was so kind, her name is Renee. She explained that they and the other stores in their area are constantly having frequent telephone issues with their LAN PROVIDER.
Donna Hoke
2018-06
I love it. my experience with the staff is great. I trust them with my fur baby and he doesn't act afraid when we visit. I am grateful for all their hard work. I will be returning.
Rase Berry
2020-06
It very friendly and I love the woman that works there. She knows her animals pretty good and great prices. Love it.
Holly Taylor
2018-06
There staff is great! I was curious about the shop went in and played with the puppy's and bunnies will definitely recommend to a friend and family definitely will go back!
Ashley Napier
2021-06
Very friendly, great selection of items. Has everything your fur baby could need. Actually care about their customers and will go above and beyond.
Tatum Evans
2022-06
Great people, full of information on the pets they sell and have supplies for. Always helpful above and beyond what they need to do.
Lydia Russell
2019-06
Amazing place to buy all your pets and pet needs! If he doesn't have what you want in stock.. He can most likely order it for you!
Nicole hobbs
2021-06
Very nice, actually tells u about the animals u buy an what to give them an what not to give them. Renee is so sweet.
Elizabeth Robbins
2019-06
Small but has a lot of stuff for your furbabies. Guys were really helpful and weren't rushing us since it was closing time.
Stephen Morton
2019-06
Very friendly place. Store was clean, and animals seemed to be taken great care of.
Latasha Burgan
2022-06
They always take amazing care of their pets and quick to help answer any questions
Brian Austin
2021-06
Great value and excellent service for dog bathing!!! It is four days later and they still smell great!!!
Stephanie Bennett
2018-06
Love them ❤best place love all the employees and all the animals are very well took care of!
Richard Ingram
2021-06
Por service lady working there cusses worse than a sailor cannot even get in to see what kind of fish they have will not allow you to even come in the store.does bot care about customers.go somewhere else dont waste your time
Linda Alsup
2018-06
My mom had her dogs hair cute there today and he did a amazing job with her .
Robin Williams
2022-06
travel. Aren't any animals there a couple hamsters and maybe a lizard. Usually only open til 12p.m everyday but one.
mike salisbury
2021-06
Great place. Can help with all your pet needs.
joe brown
2020-06
Open whenever no set schedule. Owner is always on his phone. Takes forever to get service.
Thomas Cowden
2017-06
Great service, friendly, helpful, and most importantly, knowledgeable. Reasonable prices.
Velvet Herron
2018-06
Love it. They are great and nice people and Price's
Nancy Shuler
2021-06
They provide complete safe and great job, that was perfect.
Stephanie Rupert
2021-06
Lovely store, wonderful people, and good affordable prices.
Rebecca Rowe
2022-06
This place is never open no one never answers the phone . how do I stay afloat and to top it off it not coean
Simbug
2019-06
The lady that works there is the nicest funniest person ever
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