The Reef Room LLC

Pa-Lon 77 Pisces

2024-02

My first few visits went well and during that time I really enjoyed going there until my last visit. I went to purchase a few items and his homemade fish food. Since their receipts does not itemize the purchased items, I did not catch that he (the one with the parrot) charged me twice for the fish food. I notice that he did not put my fish food in the bag as he was processing my debit card. I asked him did he charged me for the food, and he said "no". We took him at his word and ended up giving him $25 in cash for the food. We I got home I did multiple price checks myself to not assume the worst of this store; each time I notice $25 was unaccounted for on the $328 receipt. So, basically, I paid $50 for (2) Ziplock bags of food. If I do decide to return to this store, I will calculate my own price alongside the cashier. I was really pissed because I thought he was an honest guy.

Aaron Cordle

2024-03

The best coral and saltwater fish store around. Hands down best owner and employer regarding knowledge of this hobby and the animals they are selling

Humming Bird

2023-08

Honestly, i was saddened there weren't any fish (all sold) but after sitting and talking to both the gentleman that worked here and playing with the parrot it wasn't as sad of a trip afterall. Turns out you order whatever fish you want and they get it for you. They have fish but they sell out as soon as they get them. And juging off how healthy all the fish look i see why. Both were very knowledgeable and gave great tips and help about starting salt tanks that i we think we are actually going to switch to salt tanks. I always wanted a coral tank plus the salt fish are cooler in my opinion. They both gave me courage as a beginner and also help with setting up tanks with water from their stock which i thought was pretty cool too.🐟🐠

Raynard Vinson

2022-05

Nice corals and staff. The new location is great. Knowledgeable people to help you with any issues. I wish they would clearly post the coral frags' prices. When you have to ask the price of the frags, it feels like they are making them up as they go along. Every other shop separates the frags by price and clearly marks it on the glass.

Jeffrey Knight

2019-05

The owner is quaint and cordial. Very knowledgable and seeming eager to learn as well! Excellent experience! Thank YouMr. Chief

caleb barger

2020-05

This shop is GREAT! They are very knowledgeable, kind, and willing to share tips and tricks with you! The pricing is very reasonable, and the corals I have gotten from here have done amazing! I’ve got a hammer coral and a big mat of GSP, both opened up within the first couple of hours and have done amazing since! I will no longer go anywhere else but here!

Sean Mazzarino

2019-05

Great selection of beautiful coral, fair few oddballs and some really stunning pieces. Service is great too, the owner is knowledgeable AND personable, great experience all around.We'll definitely be dropping back in the next time we're in town.

Luke Elliott

2022-05

I know this should be obvious, because of the name, but this shop only has saltwater goods. Totally makes sense, but I’m surprised they stay in business with such a limited selection. I guess space is tight and the demand is there; just surprised me there wasn’t any freshwater at all.We got out of the reef hobby when we moved to HR; but are still very well versed. RR has a great selection and competitive prices. Gave us the itch to get back into that money pit of a hobby all over again!

Brendan Jones

2021-05

I've been coming here for years and Dale is the most knowledgeable person I've ever met when it comes to saltwater tanks. He's helped me so much throughout my saltwater journey and I recommend him to everyone.

Patrick Boyd

2020-05

Great place for corals, fish, R/O water, salt water and advice! I went there looking for new corals, and he gave me advice and said I should wait! I brought him water from my reef tank and he tested it for everything possible. I took his advice and made some changes; now my reef tank looks better than ever. The fish and inverts he sold me are healthy and thriving. This is a hole-on-the-wall gem!

Paul Mcquillan

2022-05

Great store ,reasonable prices , beautiful coral,friendly environment.. Dale and his wife got myself and my wife's tank up and going .. we shop here for all of our saltwater needs.

Sink or Swim Fishing

2023-05

Don't let the small store discourage you! There are massive corals and a huge beautiful goldbar maroon! His store help is a daddy's boy! Recommended for some collectors!

Michael Lewis

2020-05

The Reef Room rocks! Dale the owner is super knowledgeable and has quality products. If you're new to the hobby or experienced, this is the place to go! They just moved to a new location at 996 J. Clyde Morris Blvd. Newport News, VA 23601.

Stephanie Ayala

2018-05

I've been learning a lot and getting some cool things! Will not go any place else for saltwater needs!

RAYNARD VINSON

2020-05

A hidden gem. The place is almost invisible. A humble exterior hides an awesome shop. The owner is knowledgeable, helpful and friendly. Marine fish and corals galore. They are small to large. Tank supplies are available too. He quarantines and treats all of his stock. My new go to shop. Open every day except mondays.

Kevin Ford

2017-05

Hands down the best aquarium shop around. It is not the fanciest or largest shop but there is still a great selection of corals and animals. What sets this apart? The owner/proprietor. He is a good guy with a Bob Ross-ish vibe. You can tell he enjoys the hobby and wants you to as well. He has great practical advice, and I am convinced that you will have a better chance of building or maintaining a successful tank because of it.

William

2021-05

Dale has always had a great buisness specializing in salt water tanks. This buisness is super knowledgeable and prides everything they do. I reccomend them to anyone who wants to have beautiful tanks and displays!

Matt

2023-05

These guys here are so knowledgeable and helpful. 1000/10 can't reccomend them enough for any aquariam related questions.

Kara Allen

2022-05

Smells like the ocean as soon as you walk in the door. Any place that smells that good. well he knows exactly what he is doing! WELL DONE SIR!He does know what he’s doing and quite the salesman. Since I like the guy that’s all I’m going to say. I will look but never purchase anything.

David Payne

2019-05

Drove all the way from Raleigh, NC to visit reef stores in the area. Dale was great to talk with and all his livestock was excellent. We left with several corals and will absolutely be back!

Steven Hammock

2023-09

You guys are awesome I won't go anywhere else!

Shane Joyner

2021-05

Awesome place! Dale is very informative and loves helping people out. He has the best ratings for a good reason.

Tina Jackson

2018-05

Mr. Dale is ALWAYS willing to assist and give his expertise and knowledge to ensure your needs are met. Him and his wife are a awesome team

Justin Harville

2023-05

Dave is amazing and helpful with any questions you have. He's the best reef keeper around

Etters Boy

2019-05

I have been working on my tank for about a year each time I’m about to start it I was getting cold feet but Dale assured me if I follow his lead I would be fine and that’s exactly what I did very pleased great customer service and quality products I definitely Recommend if your interested in starting a saltwater tank he’s your man!

Steven Keesee

2023-05

Great place to buy your next fish tank or any of your fish needs. Owner is very helpful and gives great advice.

Benjamin Anderson

2016-05

When you buy anything from the Reef Room you can rest assured it is healthy and well taken care of. The owner, Dale, is always there and is reliable as they come. Fish, Inverts, Corals, R/O Water, and supplies are always in stock. TRUST.

Ed Keil

2015-05

Dale is friendly, knowledgeable and laid back. He maintains a variety of corals, inverts and some fish. Overall Reefroom is, in my opinion, a good place to shop or visit.

Dima

2024-03

Friendly honest service

Justin Lee

2019-05

The store is amazing, Dale is very friendly and knowledgeable. He has helped me get my nano reef tank up and running.