PetSuites Newport News

Debra Lee

2024-04

We've had nothing but great experiences at PetSuites when we take Bella for grooming. She is happy to go to PetSuites and always come back home feeling, looking and smelling great. Bella is very comfortable with them and that says a lot. I highly recommend them for your fur baby needs.

Jerome Ford

2024-02

Bo absolutely loves when he comes to Pet Suites. The staff is always super nice and I can can tell he is loved and well taken care of. I would not take Bo anywhere else. One time he was sick and we were out of town and they took him to the vet. So glad we have been using Pet suites now since Bo was born. He is 2.5yrs old now. Would highly recommend Pet Suites.

M T

2023-11

such a great facility!! kind reps, great groomers, kept clean and tidy. loved it, great experience will bring my doggo back soon for daycare/grooming :) Molly did an amazing job & she was so kind! thank you!!

Alicia Abdullah-Sears

2024-01

**Negative 10 stars ** The worst experience I have had with any form of pet boarding in over 10 years. My dog came back heavily soiled in urine all over her legs and chest (she's a predominantly white dog, so not only could I smell it but she was visibly CAKED in pee). We took her back in to immediately rectify the issue and the staff told us she was sleeping in her bed when they went back to retrieve her. They said she must have 'just peed' in her bed when they came back to get her -- and SLEPT in it?!?!  The amount of pee that was caked on my dog was disgusting and flat out abuse. It had to be from dayssss of not being taken out adequately and in a timely manner. They offered to give her a 'quick wash', after which she still reeked of heavy urine and claimed that she was even peeing while they gave her that quick spray-off. I know my dog very well and her bladder isn't SO weak that she would urinate in her bed and SLEEP in it, then urinate while being washed (which was a lie). When we left the facility, she immediately went outside and pee'd as though she hadn't been taken out that day at all. So their excuse is NUTS and NOT OKAY. Whatever happened to my dog during her stay (of only 3 days) is a disgusting form of neglect, abuse, and flat out inhumane. All in all, DO NOT take your dog here for any form of service.

Ashleigh Turek

2024-03

PetSuites Newport News has been an absolute life savor!This month we decided to send Ares to Daycare once a week! Each and every week I go pick him up the staff have been super nice and always take excellent care of my little one. Today I got pictures from his group play sessions and he looks so happy! He has come a long way since we adopted him and I thank Pet suites for helping me with his socialization and for helping us help him grow into an amazing dog! I mean just look at that smile! He will definitely be back!

David Felczuk

2024-01

Is a wonderful place inside.I have had the opportunity of working in there when they were still under construction , and I know how nice and caring the place looks like.They seemed to have enjoyed the place very much and were quite worn out when they got home

Robert Stokes

2024-01

Pet suites took care of my matted doodle. Saved as much hair as possible while shaving him down for the warm July and august weeks to come. Very happy with our experience.Update 12/27/2023- Mandie did another excellent job of saving as much hair as possible on our easily matted doodle.

Destiny Morris

2023-11

Such a blessing for us. Our 80 pound labradoodles absolutely LOVE going to Petsuites to play. They have so much energy to burn, so being able to take them to doggy daycare to burn some of that energy and have some fun is amazing. PetSuites has awesome enrichment packages, they do exit baths & grooming, they even offer training assistance. Anything you could need. We feel so at peace leaving our boys with Petsuites, as we know they’ll be taken care of as if they were family. The boarding suites are awesome, you can get one with a TV in it which one of our dogs absolutely loves. Take your pets, you won’t regret it.

Hayley Hinds

2023-05

The staff are kind and welcoming, and it is clear that the dogs are in excellent hands. My pup is always excited to go to daycare. They do a temperament test on the first day to see how your dog gets along with others. They also require vaccination records. On a few days of the month, they offer special crafts/pictures for an additional small fee. I highly recommend Petsuites to anyone looking for a flexible doggy daycare!

Meghan Woodcock

2024-03

The staff at Pet Suites are always friendly and I have met some of their trainers and they are great too. They know my dog by name and everyone greets her and pets her. I can tell they love animals. I can also tell my dog loves it because she gets so excited when we go in. Playing with other animals is a great way to get my big dog’s energy out! And I need that too! So I love the day play packages! So worth it!

Chris Murray

2024-02

Great staff, great place. Our pets were safe and well taken care of. Their pawgress reports gave us piece of mind while we were away. We will be using them in the future for our trips, but we will also be bringing our dogs for daycare as well.

schöndra blount

2023-12

We love this place! They always take such good care of our dogs. We receive updates and pictures while we are gone which is so reassuring. One of our dogs is not dog friendly and they take their time to keep her separate, safe, and happy. Thank you PetSuites!

What's On Nammy's Table? “Sandy Lyne”

2023-11

PetSuites has been my go-to for grooming and boarding. The site is clean , the staff are knowledgeable, kind and courteous to pet owners as well as their pets.Charlie has been boarded twice on the Luxury Plan with little townhomes and raised bed, pictures and updates are sent daily.I’m satisfied with Charlie’s services thus far and he’ll be attending doggy daycare in the near future.PetSuite is a must try for your fur babies.

AceTrainerNico

2023-07

Petsuites is the only place I’d trust to board my anxious dog! I’ve used other boarding facilities and he always came back to me in terrible shape and severely underweight but with Petsuites my dog ate all his food every day and was given the absolute best care anyone could ask for! Even after he had a rough first night, they kept in touch with me and made sure to give him lots of love! They pay special attention to the care of each and every animal and go above and beyond to make sure they’re happy! They also take the funniest pics for the pawgress reports!

Ms Ronnie Fuster

2024-02

My two dogs are a handful, but pet suites has no problem with them. Everyone there is so nice and the place is clean.

Duncan Whyte

2024-04

Great staff very friendly and helpful with this being the first time boarding my kids. My kids definitely were happy and well taken care of while being here for a long stay. Would highly recommend.

Debbie Bristow

2023-05

We boarded Penny Lane at the Newport News PetSuites the end of July. We were gone Saturday, Sunday & picked our sweet Penny Lane up on Monday afternoon. While we were gone we received 3 precious photos of her. When we looked at those pics a pure sense of happiness came over both of us! Knowing our little girl like we do, we knew she was having fun just by the look on her face. Thank you PetSuites for taking such good care of our fur baby Penny Lane & we won't hesitate to recommend PetSuites to our friends.

Shanika McClammy

2023-06

Our new puppy, Eddie, had his first Gold Package boarding experience at Petsuites where he shared a suite with his brother Milo. We received daily pawgress reports with photos on how his stay was going, and he enjoyed playing with the staff and dogs in group play. They took excellent care of our boys and am grateful to the staff for services while we were away on travel. We will be back soon.

Patrick Burke

2024-01

My dog has boarded here three times, and I would not recommend this place. Seems nice enough and has great reviews and availability, but something is off.The first time, we picked her up and she had a patch of fur missing down to the skin on her flank. Staff had no idea what happened, so we thought it was a fluke. This most recent time, they had lost her toy and blanket that we sent her in with (and had no record of them). Just saddens me to know she was in there without her familiar things.Not going to keep chalking these things up to flukes. Will not be back for her safety and comfort.

Aj

2023-07

Staff was very helpful making sure we had everything needed to make this a success. Worked with me to get a missing shot record, and ensured i was returned all items checked in with my pupper. They were prompt and considerate.Got an update mid day of my obviously happy puppy!

Candid Jordan

2024-01

Petsuites is the only place I onboard my puppy, the staff is professional, responsive and kind. The grounds are well maintained. My puppy is a ball of energy so it’s nice that when he gets home he takes a nap so I know he had a great play time!

Karen Seidnitzer

2024-02

Love the friendly staff, my dog loves to go and she has been going for about 6 months. She has been boarded there, she goes for day play 2 to 3 times a week. Great place!

Luis Ocasio

2024-03

The staff and faculty were great. They kept us informed daily and even offered to go grab the medicine our pup needed when he started getting an ear infection. Maverick will be back.

Ed Baines

2024-03

Only go here for grooming and not for boarding. They do make occasional mistakes but nothing terrible. A little more attention to detail would be good, but I know that I should not expect too much

Josh Jorgensen

2023-11

I can only assume that since my puppy slept for a day, she either had fun or just never slept… leaning towards the fun. The staff is great, location easy to find, and the facility is appealing. Checkin process was quick, checkout simple… and the rates, better than the vet. Highly recommend this to anyone looking to board, socialize, or daycare their furry friends.

Christina DOUGHERTY

2024-04

My girl was so happy when we picked her up after her week long stay. She was nice and refreshed and her nails were fabulous 🤩. Thank you so much!

Lauren Keane

2024-02

PetSuites has been so incredible to our dog. Riley loves daycare, and the staff is always so sweet and friendly! She loves everyone there, and so do we!

Scott Hayes

2024-04

We and our dog "Squish" love Petsuites! He gets excited when we turn onto Warwick Blvd. We use Day Play at least once a week, and we use their boarding when we are out of town.

Alevtina Sering

2023-05

My two 8 months Shiba Inu puppies had spent one night and had two grooming appointments at this location. It is very tricky to find approach to that breed and the staff was very attentive to them. I has photo reports and they would always answer any questions I might have had . I am that crazy puppy mom ,and just for one night and two days of boarding I must have called them 10 times and they were always very sweet.Amanda , the wonderfull lady who has been grooming my babies has the special approach. She is just the best and she takes her time to give the best service. I had previously groomed my babies somewhere else and could not even tell if any service was done but here Amanda brings you the cleanest and the happiest doggies back.Thank you,Petsuites!

Diane Petri

2023-10

My dog Pumpkin was boarded for the first time. She is a very timid dog, so of course, I was nervous leaving her. Not about the facility, but because of how she is. After a few hours I was notified that she passed the evaluation for group play and was making new friends. They took amazing care of my baby while I was out of town and will definitely use them again, and highly highly recommend them. The staff is absolutely AMAZING!!!!!