3.8 (18)
12551 Jefferson Ave Suite 119, Newport News, VA 23602
(757) 833-0925
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jelka Ortega
2024-04
It was a terrible experience, nobody asked what my dog needed. I feel the information online is so trusted that they know what they are doing. The lady with the tablet was more interested in selling me treatments instead of asking what my dog needed. My visit was for a flu shot and they did a test.
Brianna King
2023-10
The Vetco here is an absolute joke. We had a scheduled 10:30 am appointment for our dog and weren’t even seen until 11:06. When they took our dog into their space they absolutely man handled her and she became so nervous tucking her tail and shaking worse than I’ve ever seen her do. They had the nerve to tell us she had problems and it probably wasn’t her anxiety causing it and we needed to take her to a vet and get her checked. And refused to give us a prescription because of it. Our girl was checked out by a Vet not even 2 months ago and had a clean bill of health. Will not be returning.
Brittany Melvin
2023-05
Had a 1st time appointment at 11:42 for my pup I was lost so I asked the cashier and she told me to get in another line so I never got to check in just stood in line for 30 minutes for NOTHING just so the blonde hair girl to want to recognize me to tell me they are not accepting no more pet appt today because I didn’t check in after 10 min of my appt time despite standing in line 30 min and me giving false information after ALL 3 LADIES LOOKED DEAD IN MY FACE. had a circle discussion then tell me I have to reschedule the audacity.
Candice Greathouse
2023-11
Went to the vaccine clinic to get my dogs their boosters and the guy there wouldn't give it to him because we had a shock collar on and "Vetco believes shock collars are evil." We had the collars on the first time we took them and they said nothing. It was also the same guy there too.I told him he didn't know my dogs bite history (he ripped our small dogs jugular out and I had to get multiple stitches in my hand) and he needed the collar for the safety of the other pets and people. He told me they wouldn't let me be seen in the future. Go eff yourselves.
jackie rittenhouse
2023-05
I decided to try a clinic as all my kitty needed was a rabies shot. She is a nervous kitty and super attached to us. They refused to let us come in the exam room and closed it so we could not see her or reassure her. That was definitely uncomfortable and they were not reassuring when we expressed our concern. Not happy.
Mariluz Rios
2023-08
Excellent service. the waiting time was short and they checked my dog very carefully.
Gerda Feist
2024-02
Staff were friendly and attentive
C Huff
2023-05
Always do a great job with our dog. Very caring
Natasha
2023-10
Friendly quick service and nice people.
Zynet Zynet
2021-05
Great prices on the vaccine clinic. I wish the clinic was open on more than weekends.
Sarah Wolf
2022-05
Fast service
Michelle Wrubleski
2024-02
THAT
Monday | Closed |
---|---|
Tuesday | Closed |
Wednesday | Closed |
Thursday | Closed |
Friday | Closed |
Saturday | 3-6 PM |
Sunday | 2-6 PM |
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