Food Lion

Phillip Greenwood

2024-03

Need a place to grab a money order quick? this is it. They charge .80 for every $500, but quick and easy and the lady at Customer Service was very helpful through the whole process. In and out under 3 minutes. Great Service.

Becky Baines

2023-12

Stopped by after work. Found my items plus more with specials or reduced rates.Got to registars and was check right out.Cashier was very pleasant and friendly.

Triyanna _Grantham

2024-04

I think the male Mngr im always seeing name is Marcus...So very patient and great customer service definitely great for the business

Ruth potter

2024-02

Excellent customer service, clean, meats, fresh fruits, and vegetables. Thursdays, dinner, ribeye steak, sweet potatoes, and green beans. Delicious! Thank you, RP

Jason Herting

2023-06

This is the best neighborhood food Lion in the city. They almost always have everything I'm looking for. Don't have to make three trips to three different stores. The manager Eric is always on top of the ordering and always pay attention to everything going on. Heck of a nice guy to see if you get a chance to shop here and you see Eric definitely say hello. All the employees are friendly and ready to help you find whatever you need. It's a rarity even to find nowadays a neighborhood grocery store where all the employees are friendly and they all go out of their way to make sure you have the best experience shopping there. Best food Lion in Newport News and it's not even close

Pam Ellis

2024-02

Convenient to shop on the way to work. Clean and friendly employees.

Charlotte Hinton

2023-10

Food Lion has great quality professional staff very helpful, Patient and kind. Also great sales prices. Very clean and organized.

Doll Carroll

2023-05

Ok I had to share this because I am mad! Customer Service goes a long way. I gave this location 4 stars a few months ago because they have always given me good customer service. Tonight I was in a rush to pick up my friend but stopped at the customer Service desk. The cashier that was waiting by the door said the rep was in the office counting a til but will be right out I said ok. When she came out she looked at me rolled her eyes huffed and sucked her teeth as though I was inconveniencing her. I said mam that's ok, I l will go down the street. I said all this to say customer service goes a long way and food lion does not pay you to have a attitude! I will go to another food lion for now on. Yes I will still give them business but I am upset by that!

Maria Ragonese

2023-12

Good selection/availability of food, but more cashiers needed.

Michelle Scarbrough

2023-05

Great store with awesome employees! Steven and Ronda are so sweet and helpful! They really care about their customers. The store is clean, restrooms too, and easy to get in and out. This is the best food lion in the area!

Raven Harris

2023-07

Grocery carts here are absolutely horrible! I pushed one around for a two rows and decided to just walk out and leave for the Yorktown location. So much better. I've ran smoother and quieter jackhammers then the carts at this Food Lion. Reason this occurs, is the carts are constantly hualed off the property, across the intersection, and abandoned about half mile away from the store. Since when did buying groceries entitle someone to then steal a cart? Can I throw one in my truck when I'm leaving? Really what would be the difference walking vs driving off with one? Even leaving today, someone was walking across the intersection with a cart and it had maybe two or three bags in it.I'd highly suggest stopping entitled shoppers stealing the carts and put your foot down. Ever hear of larceny or grand larceny depending on the value of a cart. Other Food Lions have prevention measures in place to prevent carts from being stolen. Guess whoever manages this store is clueless. It wasn't that long this location got new carts, now they are all pretty much clapped out. Grocery carts aren't made for off-roading or going on adventures. Not to mention it probably increases labor cost having someone fetch them from far away versus the return locations. As well makes the local neighborhoods look even more ghetto having carts abandoned everywhere down side streets for days on end. But yeah I'll drive the further, maybe spend more then go back to this Food Lion and push these POS carts rattling and shacking all over the place. You can't even hear yourself think pushing one.

Michele D

2023-12

Food Lion has everything I need and the mvp card plus food lion brands help to save my family a lot of money.

mica J

2023-05

Good location. Standard Food Lion. Cashier was pretty nice and talked to me and the customer next me. It was a pretty busy time of day and I was still able to get out pretty quickly. The store was clean and fully stocked.

Jason Mericle

2023-08

Better than average, always has a handicapped cart available. My local store. Much easier than Wally world.

Sheri Bomar Richeson

2024-01

Easy shopping and they have happy employees

Ellen Sudderth

2022-05

This is my favorite Food Loin store, it’s close and the staff are kind, I would like to recognize Stephen Hall he is a phenomenal worker, he is people related and he makes sure that all of customers are treated the same , Stephen make sure that we know where our items are stocked at as well as he would take the time to help customers find their items. Helping customers comes so natural it is not a bother as long as his customers have a wonderful experience. He is thoughtful and very caring impeccable service!!

goldenevie 316

2021-05

You know this used to be a very terrible Food Lion to me. I like the way Kroger engages with me when I shop there and Kroger actually sends their employees through a customer service school. Well at this Food Lion they snarl and snap your hand off, they never thank you, hardly ever even look at you. They're usually fighting with the cashier behind them over days off or something else. The store manager seems to be afraid to discipline anyone in there. Well the last two times I have gone in there I've actually not had cretins wait on me but I have kind of had semi nice people waiting on me. Since this is my very closest Food Lion I would take any scrap of kindness from their cashiers. I am hopeful that maybe they could be nice and appreciate their jobs. It is a very hard time to find a job I know. Hoping for the best.

Truth free

2023-06

Christie Patterson has the best customer service.. I love when I come in she is in the store.. put a smile on my face everytime

Steven Stallings

2024-01

Just another Food Lion, but being I have been going there for over 10 years I've gotten to know the employees.

Barry Hughes

2023-05

Just left the Stonybrook Food lion in Newport News and they were extremely busy and the Express checkout was a full service register and the only one open except for the self checkout and it was horrible. It's evident that it's lacking 1management.

Lauren Yarkey

2021-05

Thank you so much, Rhonda (Customer Service Rep.) for helping me get back into my car that I locked myself out of! We had to call almost all of my family members until somebody answered to help, and I think anybody else would have been agitated with me.Your patience and kindness will be passed along to others. You’re a great employee & person! :) Thanks again!

Constance Harper

2023-10

The staff continue to be professional and courteous. The 1% food tax along with Food Lion's rewards program is a great incentive to shop there.

Thomas J

2023-05

Excellent location. We'll kept and organized. Great selection compared to other locations. The Denbigh location needs to visit and see the huge difference.

Shirley McKay

2023-05

This particular Food Lion is fantastic! First time there! Store is sooo clean and well stocked. It even has self check outs, which I love! Would visit it more but unfortunately I dont live in that part of town!!

Mary Delatte

2024-03

Bathroom ( women's) was disgusting like always

Shanasa Ransome

2022-05

Store was about to close and only the self check out line was open. Threw clerk was just monitoring the area but saw all the groceries I had and helped made check out! She was sweet and very very helpful!!! I so appreciated that!!

Tammy Smith

2023-05

Enjoy this clean, well stocked Food Lion! Fresh baked goods, fresh flowers and plants. Nice selection of meats. Thanks for working so hard!

Alex LaFollette

2021-05

It's one thing not enforce mask policies for customers, but this store doesn't even enforce it with their employees. Every time I've been here I've seen multiple employees wearing masks under their noses or not at all! Toddlers successfully potty train in the time these adults have had to learn to wear a mask properly. There's no excuse for it. I feel uncomfortable shopping here.

heather

2020-05

I go to this location Because it is closest to my house. It used to be great but over the past year, every time I come I find expired product on the shelves. Some outdated but two months. Only at this location do I have to check everything I buy. Also certain products other food lions have are not at this location. I am also not sure if their baking staff has changed but over the past month the bakery product has not tasted the same as before. It's not good anymore and their selection some days is very little. Their milk cooler always has spilt milk on the shelves. Finding outdated meat is not acceptable. People can get very sick

John Paluska

2023-05

Always out of, like, half of the store. What's left is only the expensive stuff. Save your time and go to Lidl or Aldi or even the gas station, it's better stocked than this Food Lion is on a GOOD day.