4.1 (104)
605 Dresden Dr, Newport News, VA 23601
(757) 907-9991
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Arelis
2024-04
Since the cashier was talking on my cell phone and I paid for my first purchase and everything went well, I wanted to make a second purchase because I had a coupon for two dollars and when I entered my number the cashier deleted it and I told her calmly why my number does not apply. coupon and she told me you don't have a coupon and if I had it what happened is that she deleted my number after that I asked her name and she refused to give it to me and she bolted her name so that I wouldn't see it I took a photo of her to see if she could see the name to put the report on the family dollar page then she told the person she was talking to on the cell phone that she wants the things as gifts and it's not right then she wanted to charge me again for my first transaction I told her to pay it then I called the police to say that I was bothering her no, no, I have my evidence that problematic people should not be in the store I hope the managers do something and I took the task of checking the ratings of that place and they are not good now I understand why they would close several stores of that chain
Michel Belsches
2024-02
Store has nice layout, you can find items easily
Kunyiaa Jarrett
2024-01
They attitudes terrible like if u don’t want to do your job Quit then
shekinah Fuller
2022-05
This family dollar is very unprofessional some of the employees be calling the customers out of their names and sometimes the manager be calling the customer out of their names. And It disgust me that they think it is okay for them to do so. I want be shopping there anymore until something is done. They truly lost a loyal customer.
marty cunningham
2023-05
Easy access and super friendly staff! Also, even though it's an older store it is ALWAYS clean and well organized. Great job Family Dollar!!
Rebekah Rudd
2018-05
Love the ladies who work there currently! They are on top of their stuff and don't take carp from anyone. Also, great little items I would've never have guessed in a dollar store, especially some of the newer Christmas stock
Johnny L. Gaines III
2021-05
These places are normally a mess but this one was well irganized and neat. The clerk was very helpful and we were taken care of with no problems.GREAT customer service 👌
John Aluk
2018-05
This is the worst family Dollar ever, the employees are rude including the manager. I was wondering do this family Dollar's owner want to make money and keeps customers or do he/she want to loose them. I was denied to buy item because I asked for where my item was and no body response while the are busy talking and laughing. I told them can someone show me exactly where it's and there's no response...
Teyonna Aiken
2018-05
The MOST ratchet and ghetto Family Dollar within a 25 miles radius. Dirty little female roach behind the register has a nasty attitude with her crusty burnt lips and 2inches of hair. Sis, just because you are UGLY and MISERABLE doesn't mean you have to take your frustrations out on payong customers. What type of customer service training does Family Dollar do exactly?....or do you simply find any gutter bird you can find and then offer them a job?! I am confused as to why this place is allowed to be managed or MISMANAGED by these young girls with no class. I kindly went across the street and paid double for my product because I refuse to give them a dollar. FOH family dollar
Duquane White
2019-05
Yesterday I went to buy a mnm's peanut butter candy pack that was 2$ to snack on and when i was eating sum with my girlfriend i noticed some webs at the bottom of the bag and picked one up and noticed a dead white worm on top of one smh I was disgusted I threw up and couldn't eat nothing else ever since. I usually go there sometimes to grab certain stuff for my crib but that was a first and will be my last time getting anythere ever again.
Dominic Stroffolino
2019-05
If you want to save some money, try Dollartree first. You cannot imagine all the item in their store. All $1.00. No matter what I need I always check Dollartree first. If you try it once, you will come back again and again.
symona thorne
2018-05
that a very enjoyable family Dollar I love going there. good deals and low prices and friendly services
Malinda J
2018-05
Absolutely love this family Dollar , manager is a great lady to deal with and the employees are very polite and helpful
Myrtle Early
2019-05
Slow @ check out. Good place 2 pick up things I forgot earlier @ store
Alla Berelovch Mason
2021-05
Great customer service and very organized and clean.
Jacqueline Strayhorn
2021-05
Cashier was friendly, and helpful. Prices were reasonable.
Daveen Pope
2022-05
Closed store 10 minutes earlier than usual very inconvenient considering it was Sunday
Alice Hamlin
2021-05
Its very clean.proffessional people work THERE.they are very helpful
Kat Parker
2020-05
I love this store employee and Tammy is an amazing asset to this company
Amy Bolick
2017-05
Love it. They have pretty much everytbing u need and at a good price.
jane riggs
2018-05
Clean,items easy to find, employees knowledgeable and polite and helpful.
Kasheema Payne
2019-05
Great place for a quick stop for a few things needed
Robin Howell
2017-05
Always lean staff is down to earth and funny. Love it
Ernestine Vanlue
2019-05
Prices are reasonable at Family Dollars and enjoy shopping there.
zo B
2018-05
Always clean and checkout quick and efficient
Jaime Howell
2019-05
Very good place to chope very conviniet
M C
2023-06
Missing my store...
Lisel Chatfield
2019-05
It was shipment day so it was crowded with merchandise
Sandra
2020-05
No toilet paper, disinfectant nor sanitizer.
Sharon DeMarco
2021-05
Very nice the cashier was very nice
Monday | 9 AM-10 PM |
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Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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