You've Got Maids of RVA

Julie Young

2024-02

We have been so pleased with the wonderful, thorough job You've Got Maids has done in our home for the past six months. The teams are meticulous, careful, friendly and punctual. They don't leave until we've inspected and approved the cleanliness of each room.Best of all, the owner frequently communicates with clients and genuinely cares that every task is performed well. No concern is too small!

JeremyandAlicia Wendel

2024-03

I wanted to take a second to commend the crew who cleaned our house today. My wife said one woman was April and the other woman she did not get her name. One had dark/possibly red hair and the other one had blonde hair. They did an astounding job! At one point I walked into a bathroom and the blonde was on her hands and knees cleaning the bathtub faucet with a toothbrush. I do not think I have seen that close attention to detail from anyone so far. But it wasn’t just the bathtub faucet. It seemed like more attention to detail was placed on everything. I think this is the cleanest/best our house has ever looked!!

Nikki Hill

2024-03

This company was amazing. When they came for an estimate they were so nice and explained the vision, their pricing, and what to expect. So when the ladies came, I knew what they were going to do. When they left, the supervisor came back to check behind them. I must say, I was extremely pleased with the services. They were professional, quick, and efficient. 10 out of 10, I recommend.

Eric Nelson

2024-03

We just moved here from Tennessee. We wanted a cleaning company that could keep up with our bi-weekly demands and having three kids maintaining was hard. This company has done everything we wanted and more! The owner checked in with us on the first couple of cleanings to make sure I was happy with the quality.

Benny's Tavern

2023-10

We were blown away with the attention to detail from the maids. They got back to us quickly and explained the process from start to finish. On site manager April made sure we were fully satisfied with the cleaning of her team. I never have an issue with my payments being processed improperly. The General Manager Alyssa is phenomenal and always available for questions. Ownership calls in from time to time to check on the quality of the cleanings…. Not the cheapest housekeeper company in town, but surely not the most expensive. More than worth it every couple weeks of a few dollars more than the other maid services. And it made us comfortable knowing we could call the owner on his personal cell phone at any time. I highly recommend You’ve Got Maids RVA

Joshua Isenhour

2023-09

"You've Got Maids" are an amazing company with an even better team of experienced workers. Everyone I met from the initial quote to the cleaning were very kind, informative, and professional. I really appreciated it all! Out of the whole apartment there were two minor things I had a question about. I gave Ron a call to bring to his attention and he ensured me that they would be taken care of on the next visit. I trust "You've Got Maids" and appreciate there work!

Kelli Gallagher

2023-10

I had an incredible experience with You've Got Maids and will continue to use this service for the future! Their attention to detail was beyond impressive, very thorough and organized. Professional and accommodating. Could not have picked a better maid service!! You won't regret supporting this amazing business.Services: General housekeeping, Deep clean

mj kell

2023-12

The ladies who clean are courteous, on time and do a very excellent job. I am very comfortable with them in my home. Also, the office is very responsive.

NoSA

2023-07

Would rate 0 stars but 1 is the lowest rating Google will allow you to give. Don't let the 4.9 rating fool you, the boss of this company and owner(s) are despicable people. Go to reviews and read 'Jason Perrish's review, it tells you everything you need to know. Boss refuses to help maids clean and in turn teams have to return to residents' homes. (Again, has nothing to do with the maids, management is the number 1 issue) If anyone has ever wondered why your appointment was randomly canceled it is because the boss is unwilling to help out her maids and clean herself. Don't give this company your money, there are many many other maids services that do in fact treat their employees like actual humans.

Kate and Kelly

2023-05

We hired You’ve Got Maids Of RVA for a deep clean prior to listing a home. The crew was great to work with and their attention to detail is just what we needed. The owner, Pete, came out ahead of the clean to get a detailed list of our expectations. We will be working with this team on all of our new listings. Such a great experience!Services: Moving-related cleaning, Deep clean

Daniel

2023-10

Maids were on time and they did a great job paying attention to small details. Prices were more than reasonable for the prices. Highly recommend to anyone! Very pleased with the serviceServices: Standard cleaning, General housekeeping, Deep clean

Aaron Augenbaum

2023-07

Omg, y’all should have seen this place after my kids had a birthday party and when I say wrecked it, like think about that post apocalyptic mad max-esq destruction- ye it looked like that. Like how did they get cake on the ceiling?Anyway, we had you’ve got maids over the next day and my house has never been this clean- like ever. When they were done, I was like we can just throw out the table because it is now clean enough to eat off the floor.And guess what? We ordered sushi and went classic Japanese style and ate off the floor. Long story short, the kids are never having another party here and shoes will never again be allowed in the house.Side note, my house no longer smells like my dog lives here- another huge win!!!12/10 would recommend

Samuel Smith

2023-05

I've been getting a monthly house clean from this company since early summer 2022 and they have been always fabulous. The cleaners are kind, professional, and thorough. The owner has also been stellar with working with my schedule and is quick to respond to any questions.

Caitlin A.

2021-05

First cleaning with You’ve Got Maids and seriously blown away. Came home to an IMMACULATE house on a Friday evening and can’t wait to continue with their team on an ongoing basis. Pete is super responsive and the company cares enough to call and ask how to prioritize your house. 10/10 recommend!Service: Standard cleaning

Libby Nosenzo

2022-05

You’ve Got Maids RVA has been a game changer in my life. I am busy working mom and keeping up with everything was stressful and exhausting. Taking the endless hours of cleaning off my plate has literally improved my quality of life (and my family’s). They arrive on time, they are professional and accommodating (kids, dogs and a husband who works from home), and do a fantastic job. They seem to have some sort of secret cycle that enables them to get to everything just as it is needing to be cleaned such as blinds, and couch cushions while also being able to shampoo carpets. I just love coming home after You’ve Got Maids RVA has been to my house.Service: Deep clean

Katie Bock

2022-05

I can't say enough. In an era when lackluster customer service is the standard, this business SHINES! I contacted 4 companies when I was looking for cleaners, and they were the first to call me back. Two others didn't call at all, and the last one called after YGM had already completed TWO cleanings! You get confirmation and reminder emails, a schedule commitment, company update emails, and they go ahead and fit you in on another day if your scheduled day falls on a holiday that they're closed. They are super responsive and friendly.I am a working mom of two, and I just was sick of fighting over my family trashing the house and spending my weekends cleaning it. I am picky. I like things done a certain way, especially if I'm paying for it. I have had 3 other cleaning services that I discontinued b/c I kept finding things they missed. This company is on their game! I got the deep clean for my first cleaning, and I highly recommend having them include your fridge and oven interiors. I honestly almost cried over how clean everything was and that I DIDN'T HAVE TO DO IT. Blinds, baseboards, fans, the whole kit and kaboodle. I immediately enlisted them for bi-weekly service. They do an EXCELLENT job.This is a professional company who takes their business and their customers' satisfaction seriously.Do not hesitate- call them!Services: Standard cleaning, Deep clean

Nathan Reeves

2022-05

I needed a house moving clean and was having trouble getting other companies to respond. I called You've Got Maids of RVA and spoke to Pete, who was great! To my surprise, they were available to clean the house the following day! They knocked it out and did a wonderful job for a reasonable price on such short notice. Many thanks!Service: Moving-related cleaning

Jason Parrish

2023-05

Charged me a 50% cancellation fee when my wife had anaphylaxis. Sorry I didn’t think to call the maids and cancel when I was rushing my wife to the hospital. No care for human life or understanding of any situation. It’s my mission to let everyone know about this until I receive a refund.Service: Standard cleaning

Carmen Bingham

2022-05

You've Got Maids were amazing and did a fantastic job with a deeper cleaning than I expected for a move out service. The ladies were thorough, so professional, and an absolute delight!I gave them high praise and recommendation to the property owner, and I will definitely look to use their services again when I return to Richmond!Service: Moving-related cleaning

insideoutbandinfo

2022-05

We were using a maid service that was coming in by-weekly cleaning our house. Having them come a clean gave my wife some peace of mind. But, I was noticing that the house wasn't really getting clean, yea cleaning the floors, the rugs, etc. So then we had an incident, which forced us to make a change. Of course my wife got on the enternet and started searching. She found this company, Youve Got Maids and I agreed to meet with the owner for the evaluation of the house and pricing. Right away the enviroment was much better, and his team of maids came in and cleaned . What a difference, a real cleaning up and down. The best cleaning ever, our house looked better than it had for years. I can only recommend Youve Got Maids for the best cleaning service you will ever get.Services: Standard cleaning, Deep clean

Toni Allen

2023-05

I was able to schedule a move in clean at the last minute, and the cleaning team arrived on time and did a thorough job. It was great to have the cleaning done in time for us to move in! I plan to set up routine cleaning as well!Service: Moving-related cleaning

Lauren King

2022-05

These ladies are top notch, their attention to detail is unmatched, and I've never felt more confident in a cleaning service. I look forward to this every clean. With 2 babies it's hard for me to keep up and they make it effortless and I'm able to spend more time with my littles. 5 star!!Services: Standard cleaning, Deep clean

Ashby Scott

2022-05

Pete was able to accomodate me for a Saturday move out cleaning and Diana and her crew did an excellent job. We'd lived in the apartment for 8 years and it looked cleaner than when we'd moved in after they were done. Highly recommend!Service: Moving-related cleaning

Jordan Holland

2022-05

You've Got Maids of RVA has been a huge help to me in keeping my home clean with little or no effort from myself. They're a fantastic value, very responsive and attentive to any requests I have.Service: Standard cleaning

Tina Johnson

2021-05

Cleaning a whole new home, of course the maids will miss something, but it's about how the company responds; their customer service is amazing - handled it with speed and quality! Highly recommend!!!Services: Office & workplace cleaning, Standard cleaning, Moving-related cleaning, Deep clean

David Price

2023-07

Very professional and easy to deal with. They always show up on time, do a great job, and when you need to amend the schedule, they are very accommodating!

David Upchurch

2022-05

The Ladies at You’ve Got Maids did a great job cleaning my home. Their attention to detail and efficiency is so appreciative.Thank you!Service: Standard cleaning

Aletheya Round

2023-05

My husband and I are extremely happy with the service Julie, Nahara and Carri provided. 100%. Better than other services we’ve had. Can’t wait until next time!!

gadelhak

2022-05

Very hardworking and self-motivated crew. We were very, very impressed. Never saw such professionalism or enthusiasm. The team of three clearly loved and respected what they were doing. Kudos!Service: Deep clean

Shelby Mathers

2021-05

Great experience! Affordable and top notch through cleaning! I highly recommend! Just fill out the form online or call for a quote. Very easy and responsive.Services: Standard cleaning, Deep clean