4.1 (661)
1200 Edwards Ferry Rd NE, Leesburg, VA 20176
(703) 777-8730
target.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James McMorrow
2024-03
When I went to check out, the open lanes were a bit full, but Hope graciously opened another lane. Also, I had a credit in my electronic Target Wallet, which I wasn't quite sure how to use. Hope patiently explained to this old man how to access the barcode to use. You definitely need more employees like her!!!
Jacques Bertrand
2024-04
I wanted Kiwi Express Shoe Sponge Black. The app says in was in stock. In was, in fact, not in stock. Not in the back inventory either. Wasted my time going. App is annoying too.
Kerri Lane
2023-05
Hands down the best target I have been to, until I went to use ladies' room. My opinion went from an OH Gosh WoW! To an OH, my gosh of disgust. I wish I had taken more video of the store, but I was too big eyed checking it out. Sorry.Seriously, it was like Kohls and Target made a store baby together. It looks beautiful, well laid out, fully stocked, well lit inside, and there are lots of things my local target does not have. The makeup section was just incredible. I didn't even make it to the grocery section. I had to leave for a show I had tickets to. BUT, I will be back. Hopefully, next time, the ladies' room will have been checked. It seriously must have been all day without checking due to the sheer volume of gross items on the floor and in the toilets. From insane amounts of paper on the floor, most of it wet with urine and hair tells me it had been there a while. I had to go all the way down, checking for a clean toilet, and did not find one. Rather, it was paper to step over. Not flushed with blood, poo and even a scratcher lottery ticket in one bowl. I guess they didn't win on that one.
R F
2024-02
Only one set of self checkouts open on Sunday afternoon—Target getting worse as Walmart, of all places, getting better.Edit: all self checkouts closed at 9 PM on Tuesday. Embarrassing.
Alex Alex
2024-01
I love coming here. I just wish they perceive their residents in the area better & sell Pittsburgh team stuff as much as Washington sports merchandise. 😀 The area is full of Pittsburgh fans. 😉
mylena guevara
2023-10
Me and my bf went into this target for our first looking for some protein shakes that we couldn’t find out in the shelf. We asked a worker named kelvin I believe and asked him for help he showed us the aisle they were at but they weren’t out on the shelves he then said he would check in the back for us and found them for us. Kelvin was super nice and we really appreciated the help since it was our first time in this particular target
Gigi Berrios
2024-04
I was in line waiting to make a return & I was there for a brief moment & someone came up to help me. Super fast & professional customer service!
Shirley Komack
2024-02
A shame! I called for 1 1/2 hours to see if lost credit card was there.They were there because they kept hanging up. If busy, just ask if customer to call back.No customer service skills.
Six
2023-12
Store Manager and Leader on Duty both gave incorrect information that conflicts with corporate policy and information on their website.Unable to resolve issue because they both refused to educate themselves on company policies.
Em Hayes
2023-09
Clean store. Everything was really organized and I was able to get everything I needed quickly. Self checkout was a little slow, but the person working the area opened more registers and got the line moving. Staff was super friendly. Great shopping experience.
And Then024
2023-08
I was doing self check out here with my mom between 5pm-615pm last night. We were using the checkout stand closest to where the employee stand is, the one parallel to it. The employee there was rude. She was on her phone the entire time. I had scanned the pants I was planning to buy. She did not want to take the security tag off of the pants until I physically showed her a receipt. I am completely covered in tattoos. I had all of my tattoos out during this exchange. She refused to help me until I put the receipt in her hand. She could see my mom putting a card into the reader to pay for the items. If she wasn’t on her phone the entire time, she could’ve seen us scan the items. She was standing less than five feet from us. She still completely refused to take a security tag off of a pair of joggers until she could read the entire receipt. She did not take the tag off of the pants until she saw the pants on the receipt. I felt as if she associated me specifically with criminal behavior due to being covered in tattoos. She was in eyesight of our entire checkout process, but wanted to be on her phone the whole time and not pay attention to items being scanned. It felt like a very strange power trip, and she had a definitive judgmental attitude.
Zak R
2023-10
I ordered something from them once. When I went to the store to pick it up it took them over an hour to find it and they gave me a $3 gift card for the inconvenience.Also I'm not sure why anyone would shop for food here, they only place with more expensive groceries is a 7/11
Damon
2023-11
If you are a collector that shows up when the doors open you will most likely find employees going through the stock first. Happened today, walked in as doors opened and found an employee with a basket full of Collectibles that have been freshly stocked. Admitted to working there and walked away with the goods.
Vincent Burns
2024-02
Been calling for a few days and it doesn't matter which department I select I can't get anybody on the phone. It runs for a while then just disconnects. It's almost like they don't want my business.
Pedro Sorto III
2024-02
Top tier Target. Super clean and bright. Well stocked, and the staff is super friendly and chill.
Lorraine Lara
2024-01
Grocery shopping with oldest daughter Renee! Enjoy this store, has everything! Delicious food and international food.
Deepak Penugonda
2023-10
Order pickup, exchange and returns are on same line, and only one person handling it and it took 10 mins to pick my order.They have a board saying separate line for pickup, but after standing for 5 mins, they told me same line for all services.
Mollie E.
2023-08
The in store order pick up line should be completely super are from returns. 2 people working the counter, and one has been dealing with a complicated return for 1 person. 9 people in line waiting and they are all returns, which take a lot longer. It took 25 minutes to get a 2 item order.
Dmitri Yuri
2024-04
Great selection of items and groceries. Nice clothing
Lilo
2023-09
The bag charges for drive up pick up in Loudoun/Fairfax needs to be removed. At least allow the opt out option or to selection of how many bags, like at self checkout. I always have totes or reusable bags ready in my trunk, and do not need the bags. Most bulky items are not placed in my car with a bag. For a party in June as an example…made ten purchase orders over 5 days, consolidated orders with one pickup means $5 in bag charges (100 bags)! The order was loaded with less than 8 bags because everything else was too bulky to bag. Another example of more than ten orders consolidated for 1 pickup with college send offs. Multiply this scenario with how many driveup orders are fulfilled each day. A small .50 cent charge adds up.In the beginning, we were reassured that the automatic charges would be credited, minus the number of actual bags used, I have not seen the credits at all in 2023.
Mayra Alejandra vega
2023-05
I love having a Target store across the street, my girls love this store. I always find everything I need at very good prices, store is always clean and well organized and I love how most of the employees are very attentive and helpful and here's my advice for customers, download the App. And you'll save a lot with the coupons you'll find and simply click on them to save the offers and automatically will save at checkout but before paying make sure you scan or enter your phone number to use all your offers.
Tonia Nickerson
2023-05
I visited Target today and was pleasantly impressed with the brief customer experience I received. I was in a mission to get in get me batteries for my key fob and get out. As I approached the electronics department I saw Jerome looking to help any customer in need. He smiled politely and I smiled back not paying any attention that he worked for Target. As I was wondering looking for the batteries Jerome smiled and asked if I needed help finding something. I told him and he immediately came around the desk and helped me. It may seem small to some, but it was something great to me. I was tired from traveling and just wanted to get what I needed and go home. Jerome just made my day with his attentiveness and his pleasant demeanor. Thank you so much!
Rafael Levy
2023-05
Great store, super service. Thank you Carlos A for the patient! Really appreciate it!
Liza Alieva
2023-05
Prices absolutely do not match up. At first I thought I was confused about an item or two but I went back to check and they just have the wrong price tags on. Curtain rod went from $5 to $18, curtain went from $5 to $11, and more. Very frustrating since I ended up spending a lot more money than planned.
Erik Herrera
2022-05
I worked there for a while idk if they ever addressed stuff being on the floor and chems being stocked with the pet treats….please check expired dates on goods
Djordje Atanackovic
2023-05
Last 2 time at this location I experienced that prices advertised do not match once the item is ringed up at the register. Price at the register is significantly higher. Staff has attitude when asked to match the advertised price. Be aware and check what you are paying for.For example:$49.99 Christmas Tree was ringing up for $69.99$37 Doll was ringing up for $46
Jonathan Coffelt
2024-03
Long lines again because they decided not to staff the other self checkout.
Monica S
2023-05
Target in Leesburg has the best pharmacy staff! They are always friendly and efficient. The self-checkout section is easy to use if you want to check-out quickly and not wait in a full-service line. There is a huge selection of products and Red Circle offers for my Red Card always save me money. Very happy with this Target!
Rodney Thompson
2023-05
I placed an online order for 1 item at the Target store in Leesburg Va. My order confirmation indicated the order would be ready in 1 hour. When I arrived at the store 1 1/2 hours later to pick up my order, I encountered Namish (sp) at the online pickup window who greeted me with "yes" while still looking down at whatever he was doing before I arrived.I proceeded to indicate I was there to pick up an order. He retorted his system showed the order was not ready and that the store fulfills orders in 2 hour. I challenged his workplace knowledge by advising him that Target's website indicated my order would be ready in 1 hour.As opposed to checking on the status of my order, he recommended I walk around the store for a while, then come back and to the counter later to pick up my purchase. Huh?I understand finding competent talent for a retail establishment is challenging right now, but this guy clearly needs some basic customer service training.I will be placing my orders with Amazon going forward.
Charlie Broyhill
2023-09
Aug 27,23Never enough people working on the weekends. Spoke to a Trainer who couldn't have come across less insincere without training. A fake smile and condescending tone only made it worse. This place sucks.Oct 23, 22my score has been a 10 in past surveys. at this point it has been out of habit and location I continue to go to my local Target. If I were closer to the Walmart I would be going there. The only reason being that there is much more of a variety of items I would like to or even might purchase. The meat in the meat section is very poor. Maybe that is the corporate way. We do not buy meat from Target. I don't buy my laundry detergent at Target and the reason is kinda goofy but, it is because Tide takes up so much of the shelf space, contractual obligations is my belief.One other issue that is extremely frustrating is the number of unmanned checkout lines. Off the top of my head there might be 16-18 lanes. Typically when I'm there one might have a cashier working. As a result shoppers with a full cart bog down the self checkout lines. The area becomes too cramped to move through. When there is inevitably an issue everything bogs down even more and that's because there is only one person working to cover the eight positions. With the holidays approaching I will not be going to "my" Target simply out of not wanting to deal with checking out.Target is not what it used to be for me.PreviousIt's a very clean store and a friendly place. Now though there are never enough check out lanes open. It seems they are forcing us to use self checkout. I like the self checkout but I never believed it was for full carts mostly a way to get the fewer items in and out quicker.
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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