Fiorella Seguel, M.a. - State Farm Insurance Agent

Debbie Farris

2024-04

Such a knowledgeable,nice agent to communicate with ,especially over the phone.Fiorella,was not pushy and listened to what I needed and answered my questions that I needed.I was hesitant,simply because it was over the phone,she put me at ease ,and that helped me to make a decision ,and I know I have made the right decision for myself! I would recommend her to anyone looking for all types of insurance! Sincerely satisfied.🙂

Tracy Goodin

2024-03

I needed to compare companies after my insurance company raised my rates. When I called State Farm here in Keysville they were very friendly, helpful and was able to give me a better price on my autos and house. Today I went into the office and they treated me like family and helped me get the coverage I wanted and the process was fast and easy! I highly recommend this company and staff here! Thanks Fiorella, Hailey and Mark!

Julia Laing

2024-01

I spoke with State Farm’s Mark Ditto working in this office. Mark helped me solve a huge problem with my current Insurer who increased their price after I paid them. Mark put together an excellent package for me of Home Insurance and Auto and managed to get me several discounts. I was really impressed with how polite and professional Mark was. He spent a lot of time explaining every detail and went above a beyond to fix all the problems I had with the other Insurer. I highly recommend State Farm and thank Mark for his excellent service.

Veronica

2024-03

This woman is trying to have my license and plates suspended because she failed to keep me informed about my policy! I would give her negative stars if I could, this is the WORST place to get car insurance from. I moved roughly 2.5 hours from home and was unaware my rate would go up which she failed to disclose to me. Then out of nowhere I received A bill for over $1,300 and thought it was sorted and I continued to receive mail about my “past due balance”. Once that got fixed I was under the impression I had The drive safe and save discount because SHE SIGNED ME UP DIRECTLY for it. But that was a lie, I found out I NEVER had this discount after thinking I’ve had it for months. So then out of nowhere my rate with this woman DOUBLED!!!! She didn’t even have the decency to call me and explain why or even notify me at all that my rate was going to DOUBLE. Every time I asked for my life insurance to be cancelled to lower my rate Fiorella REFUSED and told me I “needed it”. Please save yourself the energy and mental space and get your car insurance somewhere else!!!! She’s all kind at first to get you to sign up with her but this is one person I would definitely recommend staying away from. TERRIBLE TERRIBLE SERVICEEDIT: Fiorella is lying about EVERYTHING being discussed. Hardly anything was discussed about the issues I was having and I got The same generic response every time. I don't recommend this woman for insurance at all.

valentina centeno

2024-01

Amazing service, 10/10 will recommend! I needed help with a insurance problem and this company 100% solved it love you guys will always come back again! Coverage fully covered, and some employees are bilingual which is great and a good professional skill overall!

Brian Bell

2024-03

Theres a big advatage to having a local insurance company vs a bot. This insurance company is the best because of the owner Fioella Seguel. She is very helpful. Recently I had to replace both front and rear glass in my truck. It was complicated so her company got me on a 3-way conversation with the State Farm headquarters to get it all smoothed out. Great business! Great people!

Shaunna Chadwick

2024-04

Fiorella and her team are kind, informative, and truly committed to helping people find the policy that works for their budget and needs.

Jerielle Black!

2024-03

Mark was great in getting my policy started. He answered all my questions and thoroughly explained the plan. The entire staff here are very professional. It didn’t take long to get me covered. Thank you state farm.

Timothy White

2024-02

Spoke over the phone with the Account Manager Kaitlyn. She was kind and provided quick and very satisfactory service. Hope to stick with them for a long while with my auto insurance.

carolina herrera

2024-03

Fiorella helped me with my rental insurance. Highly recommended and so happy communicating with her in Spanish.

Michael Ramos

2023-10

I came here for a appointment. Fiorella assisted me and she was perfect!! She suited all my needs and made sure I was taken care of. If this is your first time coming here please Ask for Fiorella!! She is the best definitely needs a raise!!!!!

Meagan Madden

2024-03

She was very helpful and help me get my car and renter insurance taken care off

Jay Gami

2023-07

Fiorella is awesome. She is very helpful and responsive. She provided me quotes for a home + auto policy when I was looking for options. The price was attractive as well. Unfortunately I went with another provider this time but I will surely consider her for my future insurance needs.

Kaitlyn Yanez

2023-06

They were very helpful. My rates went up with company I was with before. State Farm gave me a lower rate and more knowledgeable than I have received before. He was very professional, kind, and made the process fast and easy. I am very thankful and will definitely recommend to my family and friends.

Robert Manning

2023-12

Had a bit of an odd situation, and needed time to complete a few things. Fiorella and Araby were patient, and once I was ready, they were ready! Spectacular customer service.

S.J.

2023-11

Very helpful, informative, empathetic. I was provided with information on life insurance, and I now realize how much we all need it. I know we never reconnected which is my fault. But I'm hoping to have my priorities in line soon to complete life insurance with you.

Christopher Sheffield

2024-05

Mark was very helpful and he saved me a $100 on my monthly payment which is excellent

Frank Hamilton

2023-12

Fiorella was very kind, competent, and helpful, including to my 100 year old father. We have the best insurance.

aleshia chandler

2023-06

After my insurance went up considerable with another company I decided to shop around. I went online and filled out some questionnaire which I do not recommend if you don't want every insurance company calling you however, glad I did it because within minutes Mark called and Fiorella called following up with me. I started switching with Fiorella however, I needed to call back because I was at work. I called as soon as I got home and a very nice receptionist answered and said Fiorella was busy but she would call right back and literally minutes later Mark called. The process was easy and I had some questions that he answered. Mark made sure that I received the emails regarding my policy before hanging up the phone. He was very nice and did not rush me off the phone also saved me over $100.00 from what I had been paying. I really appreciate the follow up calls. Thanks for all your help.Aleshia P.

Kimberly Jones

2023-09

I have been searching for days to get car insurance that I could afford and then I received a phone call which changed everything for the better. I received the lowest quote from this company and they even went ahead and quoted me bundles for my rental home and auto. I am extremely satisfied. Outstanding customer service. I highly recommend❤️ Thank you…

Hao Ton

2024-03

Fiorella is great to work with. She's very thorough, thoughtful, and respectful.

KENNY BATTEN

2024-04

Very helpful and prompt with quotes and in getting polices in force. Always gets back quickly with answers to any questions and takes the time to help with any changes needed. Real person helping me and not just someone on a computer somewhere doing it all by email

Sarah Martin

2024-01

Loved working with them to get a quote. They were very informative and not pushy at all.

Mae Ling

2024-03

I’ve with this State Farm office since 2015. Everyone is so helpful and my calls are never ignored.

Tara Danielle

2023-10

Araby was very knowledgeable and personable which made me trust that I was getting the best possible quote. She answered any questions I had in detail and made the process to switch companies super easy!

Lladro Cartel

2023-09

Spoke with Araby E. Over the phone and she was able to find a better insurance quote which saved me hundreds of dollars a month. Now I get to have my home and car insurance cheaper than it was before ! I’m excited. Thank you ! I’d recommend to anyone who’s questioning their current insurance!

Dwayne Hicks

2023-06

Thank you for providing great a great service. People don’t need insurance until they need it. You made this process very easy by detailing everything. I would advise everyone who needs any type of assistance to look into your business. Great job Fiorella.

Wade Morris

2023-05

A easy way to switch over insurance companies. I saved a lot of money. MS Florella is a wonderful and excellent Agent who cares about insurance for people not only for car insurance but also LIFE insurance. I TRULY recommend her to anyone. Thanks for the help and GOD bless you and your family 👪

Nabil Abdullah

2024-04

Always keeps me up to date on what is available and timely reminders😎!

Johnathan Miles

2023-09

Fiorella was very quick and easy to do business with. Replies quickly to text and email. Quotations were well-priced too. Thank you!