4.6 (64)
3404 Pump Rd, Henrico, VA 23233
(804) 934-9200
henrico.wbu.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Blair Christopher
2019-05
The Good: Very friendly and helpful staff! Probably my favorite part of the store is taking to the employees when I pick up my supplies. If you plan on buying bird seed there regularly, join their buyers program. It really helps out!The Bad: It isn't the cheapest place in town to buy your supplies. I consider it the price of a pleasant experience though and honestly they've earned it back with their helpful service.
L Helsel
2023-05
My old hummingbird feeder was attracting bees, so I went in for a new one! The one that was suggested is perfect! No bees and the hummingbirds rest in between drinks! This is a great store with knowledgeable people working there!
Stella Caldwell
2021-05
I live in Seattle and wanted to get a birthday present for my sister. I really wanted to support a local business in her area and Wild Birds has a great selection. The staff was so courteous and helpful. Emily, in particular, went out of her way to call me and verify some information. She made sure my present made it to my sister in time. Thank you Emily. And thank you Wild Birds Henrico, VA
Shawne Soper
2023-08
Super helpful staff. My birds always appreciate my trips to restock on their favorites!
Jay McLaughlin
2020-05
I get excellent service on 100% of my visits and I have gotten MANY new birds on my feeders - including several I never knew existed! I am always grateful for my experience at WBU in Glen Allen. Keep up the great work! Thank you for everything!
Jason Peliwo
2018-05
These guys are awesome. A well stocked retailer of feeders, bird houses and bird seed and even back yard decor. Their salespeople know the birds and are always ready and willing to share all the tips and tricks to get an awesome variety of songbirds to your yard. Go visit today, you won't be disappointed.
Evalyn Keefe
2020-05
Pleasant store with a nice selection of feed for its size. The loyalty program offers nice discounts as well. We found the prices competitive with Amazon and we could hand pick the items we wanted.
Caroline Cooke
2023-12
Friendly, helpful, big selection of seed and feeders.
Steven Pickett
2021-05
The only "bird" store I have found that is all about all things 🐦. Hot pepper seed is the best for keeping your feeder free of pesky squirrels!!! Easy to spend 30-40 minutes checking out the many things offered.
Carolyn Freedell
2019-05
I realize you are paying for what is supposed to be expert advice by shopping at this specialty store, but we had hoped that the lifetime warranty offered with the Wild Bird Unlimited merchandise meant something. We bought a hummingbird feeder a year ago, but noticed some cracking at the top when we went to set it up this year. I took it back in its original box, and explained the problem. The sales lady at first acted like, oh well, too bad, but the more experienced or sympathetic lady, perhaps the owner, told her to go ahead and give me what I wanted. I got a new top, not the complete feeder. I doubt they will be able to sell half a feeder. I did not try to get something for nothing, just attempted to get a replacement under warranty. You lost a customer over the attitude and stinginess.
Dianne Montgomery
2019-05
Great place to get any bird related items. Folks there are terrific. Very knowledgeable and helpful. They also have some squirrel feeding stations that are great and can give you lots of entertainment!
Grace Brunner
2023-05
My birds love the seed with hot pepper and the squirrels leave it alone. Everyone there is very nice and knowledgeable.
Kevin French
2020-05
Have shopped here since they opened and has been an ok place. Decent supplies but they hover way too much. Now during covid they are closed, have giant signs out front saying call for order but they won’t answer, not even to say please hold. Lost my business for good. Terrible try folks. When you try a new process that does not work, change it again until it works. Owner’s fault as much as anyone’s, speaking of whom I have never seen him in the store. Have been dealing with curbside for weeks now, restaurants, grocery, heavy equipment rental and they have it figured out. Go watch them if you want to figure it out. It starts with being pleasant, though so you wouldn’t get too far anyway.
Barrett Hycner
2023-05
Love the wild bird shop! Great service and knowledgeable people.
Phone Acont
2019-05
I love WBU! I've been an avid birdwatcher for years. The staff at WBU are knowledgeable and extremely helpful to me as I care for our fine feathered friends.
jomycoke
2017-05
Always a friendly greeting. Staff is so pleased to help: current specials and carrying larger seed purchases or just chatting.
Megan Wible
2019-05
Great store with a variety of food, feeders and gifts! Everyone is so knowledgeable. They even have a rewards program.
Renee Hall
2018-05
Wonderful place they give excellent service and they know the birds and how to care for them always ready to help with friendly service love this place would give ten stars if i could
Teri Harris
2019-05
Great knowledgeable staff willing to help you improve your bird feeding and watching experience.
Susan Warren
2020-05
Awesome store with fascinating bird supplies. Owner is friendly and helpful.
Lynn Brisson
2020-05
Love this store! High quality bird seed & the birds gobble it up!
Beverly Evans
2021-05
Wonderful store full of great things for bird lovers.
Ellen Foster
2023-05
Helpful team! Not pushy but knew what to suggest.
William Roper
2020-05
Great place for all types of bird needs.
Janet
2021-05
Great selection of feeders. Feed and accessories!
Tyler Ackerman
2020-05
All the lady’s here are bitter and rude, when I walked in no body greeted me and did not the rest of my visit
Kristina
2021-05
Wonderful service and many made in USA products.
Deborah Seitz
2019-05
Always the perfect place to find birder gifts 💕
Tony Better
2019-05
Great selection and very knowledgeable staff!!
SmokeIsToxic
2018-05
Pricey. Many things made in China m. Not a very large selection to choose from
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-6 PM |
| Sunday | 12-5 PM |
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