3.2 (35)
2122 George Washington Memorial Hwy, Hayes, VA 23072
(804) 642-2939
7-eleven.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erica Parker
2024-04
It really sucks how you can't even go into a gas station without the worker having an attitude and making the customer feel like an inconvenience.I came into the store at 9 pm March 21st. I grabbed the items I wanted for my work shift and went to the register. I waited about a minute. I looked around and saw the man in the aisle ringing up items. I asked him, "Do you work here?" He responded, "Unfortunately." He started ringing me up. Before the transaction was even complete, he walked away. I asked, "Can I get a bag?" Mind you, I had 3 items and wasn't offered a bag. Then I proceded to make the statement, you must really hate your job! He bagged my items and then walked away AGAIN without saying a word.If you despise your job that much and can't work with the public, you should do everybody a favor and just quit.
Aaron Snyder
2023-08
To put things lightly my experience the past few times I've visited were by far less than par. I went a few weeks ago and money I put towards gasoline was voided off my card and never went through. Though this inconvenience may seem minor it was anything but on account of running out of gasoline. Also, just tonight I tried to use a hundred dollar bill for a forty dollar payment and was denied because they didn't have sixty dollars in change. They could have had it dropped from the safe but the lazy cashier refused to do so. As a regular customer I find these concerns to not only be a poor reflection of the community but to be a display of poor customer service especially from a manager because both times it was the same woman, Ashley.
Kaci and Tina Jenkins Fonville
2020-05
Friendly staff welcomed us as we walked in. They have hi-chews!!! She noticed our sweet tooth and told us about an awesome deal!!
Alisa Whitt
2021-05
The morning manager is always talking about customers behind there back, I've never been in the store without having to listen to her remarks about others. She judge's those whom aren't older gentleman whom play slot machines, and has no good repore with women. I try to avoid this store if possible because of her.
Kimm Dellinger
2021-05
This store inconsistently overcharges for refills. One week they charge $1.22 and the next they charge $1.53. The website states that refills under 50 oz. are $1.22. I use the Super Big Gulp which is 44 oz. Clearly that should be $1.22. Even when it was pointed out the the size of the refill is under the limit for the higher charge, the clerk was extremely rude and argumentative. I will never return to this store and recommend that others find another as well. There are plenty of other 7-11s in Gloucester County.
OverlordGaming
2023-05
Extremely horrble service. Just called bc my 7NOW order was canceled and was told to get in touch with store and after beng hung up on by an employee with no response after 2 hellos i teied calling back to speak with shift manager and they disconnected the phone and i am disgusted they have someone so inconsiderate working in that store that gets away with such unprofessional behavior. -8/10 i would never reccomend this 7eleven unless something changes
Patricia Corbin
2022-05
From one bad 7-11 of poor service to another 7-11 5 STAR SERVICE...within 31 min ...Would like to send a HEART FELT THANK YOU(S) to Mrs/ Ms. Connie and Mrs./ Ms. Stacy for their SUPERB CUSTOMER SERVICE SKILLS MY husband received on Jan 15, 2022. You two have no ideal the smile that comes to our face when we were greeted by you two....Team S and C or Team C and S.....We appreciate you both and your service with a positive smile keep us coming back. Again Thank you Ladies for that POSITVE ENERGY AND GREAT SPIRITS.... TEAM S and C @ #10848
Robert Weichey
2022-05
Very rude and very poor customer service. Store is very unsanitary and nasty. The manager is very rude and is setting bad examples for people who work there. Guess that why they have to offer a sign on bonus just to get people to stay.
Ali
2021-05
Please have them check their pumps and get new card readers! I get expensive gas so I can get at pump and go without needing to go inside! Completely stopped coming here
Michael Landon
2021-05
Extremely rude. Making excuses why you can’t use their microwave. Note, this is the only 7-11 within 50miles that does this, including the one just down the road.
Nat Leakey
2023-05
These stars are for Mike - an always accommodating, cool guy that works up front.
Kris Spencer
2020-05
It would be nice if there was coffee other than decaf... at 10AM... on a weekday
Rosemary Wood
2023-05
this is by far my favorite 7/11 ever the employees are so nice
Ryan
2020-05
Bought a chicken sandwich tonight, got home and opened it, was actually a fish sandwich inside.. unbelievable.
Bruce Gayle
2019-05
Beautiful renovation. Friendly people. Extra parking spots around the side.
Melissa Paul
2023-06
ATM FRAUD! DO NOT USE THE ATM!
Cheryl Brown
2022-05
Everyone who works there is helpful and smiling
Dewayne Goldie
2021-05
Always friendly and willing to help you.
Kendall Wilson
2022-05
They are always friendly
Allan Scarpa
2021-05
People are always friendly
Shelia Blacken
2018-05
Hard to find a parking spot
paul colwell
2023-05
Slow
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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