4.5 (103)
7395 Lee Hwy Suite E, Falls Church, VA 22042
(703) 641-4893
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Avery Rose
2019-06
While I do like the staff for their friendliness and helpful nature, I don't like coming here often simply because of the prices.Typically my preference will be to just order from Amazon and save $10-20 for the same item in the store. That said, in a pinch if I need something this is a pretty good place to go. Staff will be happy to help you find what you need and are always so gracious during checkout. The store is always pretty clean even though you can bring your pet in! I've never seen anything "left behind" from any pets. I always bring my dog and she loves coming in the store and seeing all the toys and treats. Treat selection doesn't really have anything that healthy or safe; mostly hard bones and jerky. Food is pretty good though! They have a lot of options for what you're looking for.Overall, my impression is that you're paying for service and quick purchases. This will be my usual go-to shop for last minute needs when I'm traveling but if I have time, I'll order what I need online instead.
M Ayers
2021-06
I use Petco a lot for repeat deliveries but this is the store that I go to if I have to go to an actual store The guys in here are super friendly and usually get my in store pickup orders pretty quick. They also do curbside delivery which is fantastic. And unlike PetSMart their notification that you have arrived at the store actually works. The store is pretty small but not too dirty. I do wish they would take better care of the animals they have in there but unfortunately I think it’s the norm nowadays. They have a larger selection of ferret items than their competitors do , I will give them that. All in all, it is a decent pet supplies store and I would recommend it
Polly
2019-06
I loved this place because as I was looking to buy some "good" dog food, a clerk approached me and asked if they could help me, I had the greatest lady for the help. She was very knowledgeable about their dog food, told her about the dogs I was buying for and could not have asked for a better person for the job and I was in a hurry, trying to beat the rush hour.I believe I went in the store around 3:30 or so.
Tara Ellen
2018-06
I absolutely LOVE this Petco store in West Falls Church (formerly Unleashed). The store is always clean and organized. It has a welcoming neighborhood feel, and the staff treat customers with care. Paul & Jen have been so wonderful to get me with everything I need for my pets. It's a pleasure visiting this Petco.
Chase F
2020-06
Holly was very knowledgeable, friendly and helpful. We have 3 pets right now all with different needs. While what I was looking for wasn't in stock she was very helpful even tho i could see she was busy multitasking. Great interaction!
Madison
2020-06
I love this Petco!! Every single employee here genuinely cares about animals and it is so apparent even on brief visits. We came out for VetCo, a day with affordable vaccinations and vet care. It's crowded with tons of stressed out animals and owners and is I'm sure a very stressful day for employees, but I saw nothing but smiles and helpfulness from everyone here! Petco in general has really been upping their game lately, ensuring better quality of the pet food they offer, etc.
Bill Wright
2020-06
This Petco place is amazing.Staff who are working in this store are super nice and professional at their job. They exceed my expectations and are always so friendly.They have massive collection of supplies as well. Good place to go and buy products for your pet.
Chris Calabrese
2020-06
This Petco is fine. Only thing to keep in mind is that it's pretty small. You will definitely not get exotic pet foods or a wide range of supplies. But if you're just looking for a quick drop-in to get dog food it's great for that.
Rita D
2020-06
I ordered items online at a specific sale price and was charged the regular price which was much more. I didn't realize this until I got home and I received the email receipt. I wouldn't have ordered those items at the regular price. I contacted Petco customer service and I wasn't refunded the difference. I understand that Petco is experiencing tough times, but I'm also in a precarious financial situation. I think Petco should honor the prices on it's website.
Will Bellows
2020-06
Wonderful staff and a clean, modern store front made for a great trip. We ended up here to vaccinate our two dogs through vetco, and they did a great job of managing the extra foot traffic.
Cynthia Michael
2018-06
Great markdowns and oops deals. Mostly friendly staff, although I am always amused when I am 'educated' by the staff about animals. I am an LVT, secretly, and have been told many questionable things. Maybe have the staff take some CE credits to educate themselves before they are educating the public.
Dan Jones
2016-06
Nice little neighborhood pet store. More on the higher end, expense brands, and sometimes a limited selection of products, but carries all the essentials for dogs at least. Great puppy training classes as well.
Dan Sweet
2013-06
This is my favorite dog store. The staff are there to help in all aspects. The store offers a great selection of food for cats, dogs, and other small friends. I found some great frisbees and dog toys that weren't available in other stores.
Holly Kopecky
2019-06
No live animals, but they carry the full selection of all dog and cat products with a focus on all natural. Smaller assortment for reptiles, small animal birds, and fish!
Mike Machtinger
2019-06
Good selection but their prices are extremely high. For example, one cat scratching post was $70 here and $41 on Amazon. I will pay to keep stores in business, but almost double??
Francis Schraith-Orphe
2020-06
I really like the convenience. The staff are very friendly and helpful. Several times they've helped me make good buying decisions.
chris stevens
2020-06
Maddy is best dog trainer ever. Super skilled and patient, you and your dog will definitely be better off after some professional dog training.
Karen Young
2019-06
They have a large variety of any needs one would have for their pets. Especially for dogs!! 😀 Great prices, helpful & friendkt staff, clean store.
Jody Wager
2021-06
The staff were very helpful and responsive. The selection was good and the store felt clean.
Samantha Huff
2019-06
Great service, but they are small so they don’t carry all the brands I need. Very convenient for somethings and always very friendly!
Pratip Mandal
2021-06
Nice staff make nice stores. They have other valuable services like affordable vaccination and grooming.
Monte Frenkel
2020-06
Great location and staff us extremely friendly and knowledgable. Our go to pet store
ian martin
2020-06
My local pet store where I get everything for my cat. The staff that runs this place is always great!
Beatriz Kelly-Rosenberg
2019-06
Always a friendly place, they greet you as you walk in and have a very organized and tidy space.
Prelt
2019-06
Best Petco staff in the area. Joel, Hailey, and Quiani are all top notch.
May Saffar
2020-06
sales person was helpful and even taught me how to train my cat
Daniel Rivera
2020-06
Staff is supper friendly and have helped me with different stuff while I was shopping there.
Sami J.
2021-06
Very disorganized, stuff laying on the floor in the aisles, no one to help, not clean, one of worst petco stores i been to
M & N Gray
2020-06
Quick easy on-line & friendly employee safely depositing purchase in trunk.
Tabitha Carr
2021-06
Excellent advice from the salesman! Good variety of kitten supplies.
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