Pet Supplies Plus Falls Church

Chanpen Tee

2022-05

There are a lot of options for dog and cat food. There is also a lot of dog snacks. The staff is friendly. The store is nice and clean. It's well organized.

Elizabeth Richardson

2021-05

Ashley at Pet Supplies Plus is professional, caring, efficient and takes the time to explain the best options for care of my Labrador/Golden Retriever. She's very patient in answering our questions, and in putting our Lab at ease so that our Lab happily goes in for her grooming. As a result, our Lab, Heidi, has a soft, beautiful coat, trimmed and smoothed nails and a very happy tail since Ashley truly loves and cares for each one of her furry customers!

Bryar Welton

2022-05

Great location, open pretty late compared to Most. Staff was helpful to explain more about cat food things to me. They have a good selection of cat products. Business also has clearance section with a lot if items. Business also assists with local food and supply drives for local shelters. The woman who helped me was very kind even though it was close to closing and I had to ask product questions. There is a good selection on small pet items too. Was able to get items for my hedgehog there.Pretty much great all around. No complaints

Rachel

2023-05

Lovely and helpful staff. Bring your pup in for a complimentary treat bag! I don’t think the prices are better than Chewy but they’re not bad once you factor in shipping and handling. It’s nice to physically see different options as well.

Lynn Gelman

2022-05

Our family really appreciates the customer service and supplies we get at the Falls Church Pet Supplies Plus. The selection of dog treats, toys, and training/safety supplies is always good. The Natural Balance Venison and Sweet Potato, 22lb bags, are finally available again. Keep up the small business customer service...you’re our preferred supplier for our dogs!Thanks!

Matt Bright

2021-05

Great pet store. The selection in store is good and the prices are very reasonable. Their website works really well too and they deliver same or next day for free. That's been a huge lifesaver this year. Everyone on staff has always been super friendly and helpful -- I've never taken them up on the offer but they always offer to help me carry heavy stuff back to the car. Really a great, affordable shop!

Lilian Hu Nguyen

2022-05

The staff here is overall pleasant, similar to other PSP stores, but cashiers are not as efficient (lines build), and don't seem as knowledgeable about products compared to other locations.Lastly, really hard to purchase regularly needs due to the store not being regularly stocked. Not sure why but this store is always out of stock, even when no other store in Nova is. If these products truly sell well in this location, shouldn't there be better inventory measures to ensure supply?

Allison Cook

2022-05

The staff at this store are very friendly! They have a good variety - even on items other pet and grocery stores are heavily sold out or limited on. The parking lot is a little tight and busy, but I've always been able to find a spot.

Andi Michelle

2023-05

Heard pet supplies plus is going to close in this location. I'm really disappointed, i love this store. They consistently have my dogs food which is hard to find and without it I guess I have to order from chewy. Petco PetSmart never have what I need and loyal companion is not consistent on stocking.

C Grant

2022-05

Over the many months of the pandemic, I've had curbside pickup service from the Pet Supplies on Rte 7 (in the mall with Trader Joe's). The staff have gone out of their way to make sure the kitty litter and other products I need are available. They are a great team, and the curbside ordering and pick-up are so easy.

Daniel Herrera

2022-05

Great store for your pet needs. Very reasonably priced! Always friendly customer service when I shop here. Also there is a great selection of good quality foods!

Ellyn Fine

2022-05

Need to give a shout out to the Amazing Ashley! She goes above and beyond every time our rescue pup comes in for grooming including today when the store was missing a manager to open the building! She deserves recognition for the caring service her clients (and their humans) get. Leaving a star off because the store needs better planning to make sure it opens on time.

Robin C. Dennis

2019-05

Friendly, helpful staff. Good prices & rewards program. Wide variety of supplies & foods for dogs. Good quality. If you bring your dog shopping with you, they give you a free bag to fill with treats from the bulk bin!

Charlotte Anne Bond

2017-05

The service is fabulous. They have great sales and good perks. The parking lot is a problem, but bring your dog and enjoy the sales people telling you things you may find useful. It is my dog's favorite place to visit. They have good prices on higher end food without being the least pretentious.

Will Bellows

2019-05

The staff at the falls church location is awesome! They're always incredibly helpful and have been a huge help welcoming a new furry friend to our family. Their grooming services are also top notch while being fairly priced and accommodating of walk-ins. Support a local business & do yourself a facor: check it out!

David Aneiva

2017-05

Love this place. The staff is always so nice and helpful. They are so kind to my pit-bull every time we go in and she gets free treats from the staff. When I buy a big bag of dog food, they always carry it to my car, especially when my hands are full.

Dan Irish

2019-05

Best pet supplies store I’ve ever been to. Exceptional staff (Tony, et al) very informative and knowledgeable about pet nutrition and supplies, always greet you at the door, friendly, attentive and never playing on their phones! Their prices always beat the other stores. Been shopping here for 3 years and will never go anywhere else.

Mike M

2023-05

Had a large variety of foods and treats. Prices felt higher then average. Unfortunately the store also had many bags of food stacked on the ground that customers had to walk around or squeeze by.

Gail R Opitz

2023-05

So very sorry this PSP location is closing. Sadly, the cost of rent is forcing yet another store to close. The managers and staff are always customer oriented. A friendly place to take your 🐶.

Jonathan Beck

2020-05

Very nice place to get your supplies, an employee named Slater helped me out with everything and even took my supplies to my car. I've never experienced customer service like this before, it compelled me to write a review. It gives me hope for the young folks.

William S

2019-05

Decent prices, good selection, good location. My dog says she loves the free bag of dog treats she gets to pick out when she comes here with me. Staff is very friendly.

tiam kazemi

2021-05

I am going to Ashley for almost about 3 months now for my dog grooming.. Ashley is the most gentle sweet kind person with my little Bella .Before I find her I used to to go pet smart at Tysons .They were bleeding my dog and she was Lamping coming back home..So after that I found such an angle like Ashley which is so kind and so sweet and Bella loves her so muchIf I could give 10 stars to for her I would .But definitely go to her. Most recommended .

Mia Mini

2021-05

Friendly staff. The manager is super accountable; personally takes care of customers. Only 4 stars because, like other pet suppliers, most of the stock is for dogs and groomer no longer takes cats.😾

Rick Bond

2019-05

Has the food and treats I need for my dogs. Always very clean inside. Staff is friendly. I can usually find a coupon to get $5-$10 off my purchase as I'm part of their pet club - never had a bad experience there.

Carly B

2021-05

Great store with tons of natural pet food options. The staff were very friendly, especially the manager, Chavis (my apologies if I spelt that wrong). He offered to order some cat food for us that was not in stock. Thank you!

Seth Cottle

2019-05

The staff is always welcoming and friendly every time we visit Pet Supplies Plus. I actually can't recall a store I've been to in the past year that even comes close to the kindness and passion the employees show at this location!

Elizabeth Puckerin

2023-05

Horrible experience. One of the ladies that spoke to me when I picked up my dog after getting groomed was beyond rude. I won’t ever be returning after the experience I had.

Linda Evers

2021-05

I have shopped at this store for pet food exclusively for 18 months. In the past month we had a bag of dog food that had bugs and larvae crawling inside of it AND they had a rat infestation a few weeks ago. The store smelled like concentrated urine (like 20 cats had an accident in the store) and when I went to get bags of dog food off the shelf they were sticky and 50+ pieces of rat feces fell on the floor/my feet...the stickiness was rat urine. I looked for clean bags and couldn’t find any of that brand (I checked ≈30 bags) that wasn’t covered in rat urine/feces.

Ashley Deering

2017-05

Great place to get quality mouse food for a good price. Really love their bulk options. Glad to see that they don't sell live animals at this location.

Jb (BooDa'Boo)

2017-05

great establishment, & a real nice find- especially in the current Corporately Dominated pet supply Nation we have become, Prices are competitive and the Staff is genuinlly kind and seem happy to be working there, also refreshing! Thanks!!