3.1 (20)
8124 ARLINGTON BLVD YORKTOWN CTR, Falls Church, VA 22042
(703) 560-7280
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
alicia ambrose
2024-04
Worst CVS i've had to deal with. Not only have they been less than communicative about a prescription that was on "back" order when it's not. Or when I showed up to pick up a script found out it wasn't going to be covered by insurance. Told the pharmacy I'd be back i need to talk to the doc and get a coupon. When I returned the same evening the CSR who helped me earlier informed me she took it upon herself to put my script back. even tho I never said I didn't want the meds and have witnesses. It's sad to see how far down this CVS has gone. It's to the point now that i've transferred prescriptions from there so I no longer have to use that CVS location. How much is one supposed to be jerked around???
Ray Kasey
2023-12
Three prescriptions were called into CVS for me. I received the text message saying they were ready. While I like this notification, it is not that good. I went to pick up the prescriptions and was told they were not all ready requiring me to leave and come back later. Why don't you fill the prescriptions completely before you send out a notification? This is very annoying.
WNMSWK Abey
2024-01
This pharmacy is different from other CVS pharmacies. Always there are staff to help you. They all are polite and friendly. Totally different from the one in Nutley street.
Paul Zhang
2023-12
Pharmacist is very rude. they don’t inform you whether you are in network or not they just charge you. Be aware!
Mack Kaswell
2022-05
Wasted 1 hour of my time with this pharmacy because someone couldn't be bothered to do their job!!! Don't even bother calling about a prescription either...I waited on hold for 30 mins, finally reach a pharmacist to let them know to fill my prescription. They said fine they'd fill it.I show up to pick it up and they say it's on hold. Wait what??? You said you'd fill it and I told your pharmacist to do so. Now I have to wait another 30 minutes for you to put 45 capsules in a bottle.Awful service when I expressed my frustration.
Santoshkumar Vasudevan
2023-05
Terrible staff at the pharmacy. Second visit here and absolutely no communication about wait times. A reasonable estimate of time would be appreciated.
Don Reese
2019-05
Over the past 6-7 months or more customer service has severely declined, especially in the pharmacy. The long time pharmacist and several employees who worked in the pharmacy have left and replaced by less experienced personnel. Consequently, there are frequently long lines to pick up prescriptions. The store appears to be under new management, which may account for why the high turnover in personnel, not only in the pharmacy, but in the store as a whole.
Brian Drummond
2023-05
Give Sharon at the CVS in Yorktowne Plaza, Falls Church VA a raise! She is a valued employee, and went above and beyond for me!
Trevor Culp
2023-09
Service was slow and customer service was trash. Clear racial favoritism from staff members.
T Woods
2022-05
The worst pharmacy department ever! You will wait in line or on hold forever.
M J (MJ)
2023-07
Discrimination language ,Worst CVS special at the pharmacy,8124 Arlington blv
Claire Kim
2023-05
Very friendly and pleasant pharmacy staffs!
Jannette Hubbard
2019-05
Great pharmacy, very friendly and helpful
Nicholas Tharp
2022-05
Mary Ann was unhelpful at the front desk and rude
Darshana Venugopal
2017-05
Helping and knowledgeable staff. It's open 24x7
Monday | 9 AM-1:30 PM 2-9 PM |
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Tuesday | 9 AM-1:30 PM 2-9 PM |
Wednesday | 9 AM-1:30 PM 2-9 PM |
Thursday | 9 AM-1:30 PM 2-9 PM |
Friday | 9 AM-1:30 PM 2-9 PM |
Saturday | 9 AM-1:30 PM 2-8 PM |
Sunday | 10 AM-1:30 PM 2-8 PM |
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