2.1 (12)
9009 Silverbrook Rd, Fairfax Station, VA 22039
(703) 493-8531
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trey Bornmann (Treybo)
2024-01
The pharmacist working today was disorganized and rude. I have made 3 total visits and still do not have the prescriptions that were supposed to be filled this morning. This last visit, they didn't even mention that they did not fill the last prescription and only one was in the bag. That was the most important one as well. Trying to call them just leads to waiting on hold for 10 minutes at a time and then being hung up on.This pharmacy needs new management badly. But just the basic pharmacy job, but also the pharmacists customer service skills. She is doing a disservice for the team she is supposed to lead. You can tell they are struggling under bad management.
Shanika Boyd
2024-04
Ever since the health hub the drive thru stays shut down, pharmacy staff is rude, have poor communication and overwhelmed. I had a black me pharmacist throw a patients information at me in line bc every month my prescriptions are delayed or they will say come back in 2 hours and I did then they said they didn’t have it .
Mercedes Dillow
2024-01
Every time I come here, it’s always something. Closed when they should be open, pharmacists not wanting to work the drive thru so they shut it down… how are people supposed to get life-saving medicine with this?! Unacceptable as a pharmacyPhoto attached- this is during open hours. Nothing on the website.
Soo H
2023-05
Review for the pharmacy specifically:On multiple visits, this pharmacy has always just been chaos. There's no sense of urgency or moving the line through. The service is very mediocre at best. They have no will to actually help the customers. Even today, we had covid testing appointments booked from a few days ago, but when we got there the drive-thru was blocked. When we went inside we noticed that there was construction going on. We never received any sort of contact to let us know the appointments were cancelled. They didn't even try to rebook. We literally got a confirmation reminder for the appointment an hour before too. When I asked why they couldn't just give us the testing kit since they don't even do the swabbing, they had no answer except that the box that you put the testing swab samples in was knocked down. They could've place the box somewhere else that's accessible. None of the interaction made sense.I've gone to this location for years and years, and was never impressed by the service. If you're able to, I highly advise finding a different location.
Rick O'Donnell
2023-10
Pharmacy is always short staffed. Always a long wait for prescriptions. You’re nearly a $100B company. You can hire more people, CVS. I am switching to an online pharmacy.
K T
2023-10
One person sees prescription while the other doesn’t. The wait is longer than the doctors office itself. WORST CVS THUS FAR!
Faith M
2021-05
Still looking for Wet and Wild 'Dew Me a Favor' and the company said it is still available. If it is not there, I can't buy it!
Ace Hud
2023-10
They never answer their phones
Monday | 8 AM-1:30 PM 2-8 PM |
---|---|
Tuesday | 8 AM-1:30 PM 2-8 PM |
Wednesday | 8 AM-1:30 PM 2-8 PM |
Thursday | 8 AM-1:30 PM 2-8 PM |
Friday | 8 AM-1:30 PM 2-8 PM |
Saturday | 9 AM-1:30 PM 2-6 PM |
Sunday | 10 AM-1:30 PM 2-6 PM |
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