Adventure Damascus & Sundog Outfitter

4.9 (242)

331 Douglas Dr, Damascus, VA 24236
(888) 595-2453
adventuredamascus.com

Claimed
Bicycle rental service
Bicycle repair shop
Bicycle Shop
Electric bicycle store
Souvenir store
T-shirt store
Used bicycle shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Linda Shriver-Buckner

2023-11

My third time using them and I wouldn't use anyone else. No fall is complete without a trip down the Virginia Creeper Trail. Fun for all ages and levels of fitness - go at your own pace. Beautiful scenery.

Kyrie Swann

2023-11

Great place right along the creeper trail so it is easy to return your bicycles. They were very accommodating for us. Called ahead to ask if we could bring our 30lb Boston Terrier and they said yes, but we had to supply our own wagon. They made sure the wagon attached appropriately as it was our first time using it because we borrowed it.Great experience with these guys. Will definitely rent from them again in the future.

John G

2022-05

Great service and great location along the VA creeper trail. Our shuttle driver was very kind and informative. The bikes were in good working condition and we did not experience any mechanical issues on the trail. We were given a cruiser style bike, as were most in our party, although they have a few mountain bikes available as well. The bike had a comfy seat and riding position, but we would have appreciated a front shock for a few of the slightly rougher portions of the trail. The shop was busy but they worked us through quickly. Parking was limited and required a little patience but we were assisted in finding a spot on location. The store had a good variety of clothing, gear, and other stuff and was fun to browse while waiting.

Steve Johnson

2023-09

Check in was quick and efficient. We brought our own bikes and they were very attentive and thorough putting them on the trailer. We did call the day before to make a reservation but they also take walk-ins. Van driver was very friendly and knowledgeable about the local area. Van was clean and it was a comfortable ride up to Whitetop Mountain. Highly recommended!

Jane Whitehill Lang

2023-06

Great experience. Older gent who drove us up the 30 minute shuttle was a sweetie. If you want a gel seat it’s an extra $5. Bike was great for a rental. Trail is so beautiful. Several bathrooms along the way. Great way to see some truly beautiful nature.

Gordon Shaffer

2023-05

Welcoming and helpful staff. Good idea to call ahead for a reservation for the shuttle up to Whitetop Station. 17 easy miles back down to the shop and a simply drop off outside. Inside has bike rental and repair, souvenirs, tees, hiking items and even trail shoes. The AT/Creeper Trail runs right outside its doors. The bikes were in excellent working condition. Big seats. You can get padded cover for an extra change if you think you'll need it. Glad we chose this outfitter out of the several found in Damascus.

Ethan Johnson

2023-11

Best bicycle rental in Damascus! We will always return to them whenever we ride the trail.Side note: the restrooms will have you feeling like royalty.

Grace

2024-04

We took our shuttle from Sundog to White top. They took great care of the bikes and were very kind and gracious. Definitely would go there again. People were great.

Jimmy Makinson

2023-05

You can really tell they've done this before! I was with a group of almost 25, a BSA troop that was planning the lazy portion of the creeper trail.There's a straight shot to the bike fitting area with a clearance rack to look through while you're waiting. The wait wasn't long as the fit all of us with our bikes in short order and directed us to the vans. They loaded the bikes in less time than I imagined possible then drive us safely to the summit.They unloaded the bikes and sent us with kits for flats. All of the bikes were in good working order with good tires and only one had issues with the brakes. Those brakes had a long pull but worked safely. It was an adjustment issue, not a mechanical one that I'm sure has been addressed. This shop is at the bottom of the hill but I'm top of their bikes.The merch in the shop is reasonably priced and at checkout they honestly treat you like a local.I honestly can't say enough good things about them.

Adam Watt

2021-05

Sundog is the place to go for biking the Creeper Trail.We showed up a half hour ahead of time and they got us set up on bikes 1,2,3. We had some time to browse the store, but then we were off on the shuttle to the top of the trail. While you are in the shuttle with others, mask wearing is strictly enforced. The shuttle driver was wonderful and gave us a bunch of tips on riding the trail and on where to stop.The trail itself is beautiful, and 90% of the ride is coasting down hill. Plenty of opportunities to stop and take pictures and really enjoy the scenery. The last couple of miles into Damascus are a little flat, but nothing too bad.Overall, biking the Creeper trail is a wonderful way to spend a Day, and Sundog is the company you want to do it with. And at $36 a person for shuttle and bike rental, it is totally budget friendly.

becky norton

2024-04

Second time around using this company! Five stars areNot enough for their friendliness, efficiency, and knowledge! If you are in Town to experience the VA Creeper, this is the company for you!

Ellen Lann

2022-05

The service was awesome. The employees all worked together to ensure we were fitted with the proper bike. I would definitely use them again.

Rachel Myles

2021-05

Nice and informative drivers for the shuttle. Drive up the mountain is almost as thrilling as the cruise down the mountain. You will get rollercoaster curves hit with the precision and handling of seasoned drivers. As 45 mph begins to feel like a white- knuckling experience. No worries! You're in good hands.People at the shop are super nice and engaging. Well organized, cheerful with the influx of us fall tourists. We enjoyed the experience with these folks. Be nice to your outfitter!

Gina B

2023-10

We rented bikes from another company but when we started down after being dropped off at the top, we had an issue with one of our bikes. Unfortunately, the company we rented from had already left and we had no cell service. Caleb from Sundog stopped to help us when he saw we were having trouble. When it was determined our bike couldn’t be fixed, Caleb let us use a bike that he had on his shuttle and even took the broken bike and dropped it off. He stopped when others passed by so his kindness was really appreciated!

Jake Jendrey

2020-05

We stopped here and rented bikes and paid for a lift to the top of the Virginia Creeper trail. I found the prices to be reasonable ~$35 per person. The staff were very friendly and even provided us with a first aid kit to use when our son skinned his elbow on the way down. There are other bike rental shops in town ... but I think we will stick with these guys for our next trip down the trail.

Jonathan Withington

2023-12

Look no further for a bike outfitter and shuttle on the VCT. You found the best in Damascus and Abington, hands down. The kind staff is knowledgeable and dedicated to customer service. The only shuttle operation open year-round, they took me in as a walk-in on a slow November day and gave me a shuttle to Whitetop and retrieved me 34 miles later at the trail’s end in Abington. The staff is fantastic and want you to spend a little time on the mountain.

Terry Dow

2020-05

I drove up here from North Carolina to ride the Virginia Creeper Trail on my mountain bike. I had never been on the trail and didn't know what to expect. The staff took their time and explained various options for the shuttle service and different ways to experience the trail. Thank you, Sundog Outfitter, for making my first time on the trail a happy and memorable experience. I will definitely be a repeat customer!

Marie Hitson

2022-05

What a great experience!We rented bikes from here and they drove us up to the Whitetop Station (about a 30 minute drive) and rode back down to Damascus.Super friendly staff, very accommodating!The store had a lot of great souvenirs and stickers.

Victor Vanover

2023-12

One-stop-shop for getting you riding on the Creeper Trail. They shuttle up to Whitetop and do pickups down to Abingdon. Would go again!

Micah Menzel

2021-05

Very nice people here!! Come into town without a reservation. (Didn’t know i needed one). Called around looking for a shuttle and everyone was booked solid for the next few days!! Jackie out of the kindness of her heart said she would do what she could. About a half an hr. Later she called and said they had some cancelations.I own my on business and I have to say I really appreciate when even though your booked solid people still care about you and want you to be taken care of. Keep up the good work Sundog I’ll be back!!

Laura Boswell

2023-07

We always use this place and enjoy it! We also find it affordable. Would definitely suggest them. They have a lot of bikes to upkeep and do pretty well with it! Sometimes they seem to need little things here and there but it is nature of the game. We also enjoyed our last driver, she did excellent on the windy roads.

Marie Catlett

2020-05

To ride down the Virginia Creeper is one of my favorite things to do in the Appalachian Mountains. Sundog outfitters is terrific! They run their vans on time and keep their bikes in great shape. I’ve gone three times and will definitely do it again with the family.

Shay

2023-10

From reservations to the actual biking the experience was excellent. The reservationist was helpful and kind. The staff was knowledgeable, efficient and made our day superb. We will be back and recommend to anyone wanting a great day out.

Elena Lou Liu

2024-04

Smooth bike rental and shuttle service to ride the va creeper trail.

Brenda Leyva

2023-09

Really enjoyed using the bike rentals from this place and doing the trail. Good for all ages.

M P

2023-05

Excellent experience for our bike rental! Everyone was friendly, helpful and really made you feel as if you’re part of their family. This was our first experience biking the Virginia Creeper and it was a blast! It all started with the great staff at Sundog Outfitter and the high quality of bikes provided. Make this your spot for bike rentals. You won’t be disappointed!

DM B (Dave)

2023-05

Helpful and friendly team that's there to help you maximize your local outdoor activity experience. We did the Double Dog bike trip. Our shuttle driver Randy was very informative, kind, and helpful. Also, we felt the prices for their shuttle/bike rental were very fair.

My Mane Bio

2022-05

I didn’t have a clue what to expect or what we were doing but they made it easy and we had a great time biking down the VA Creeper trail. We had five adults and six kids under the age of 8 so we couldn’t have been their easiest customers ever. But they were friendly and helpful the whole time. Their shop was super cute and I was tempted to buy so many things. In the end we just bought some stickers for the kids to put on their bikes as a reward for completing the trail. I would definitely use them again!

Sara Elliott

2023-06

This was our 3rd time using Sundog outfitters. They are the best. The drivers are full of information about the history of the trails and they drive safely on those winding roads🙌 We will continue to use and recommend them. Thanks

Rick Johnson

2021-05

Great customer service 👏 Biked the Creeper Trail & Shuttle to Whitetop Mountain was superb.

Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-6 PM
Sunday 9 AM-6 PM

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