3.7 (226)
3067 Boulevard, Colonial Heights, VA 23834
(804) 926-2657
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donald “Don” Ricker
2023-12
What would you expect to pay for this roll of tape it's clearly marked $3 but it's a register it rang up at 395 and they charged us that amount.
Betty Townsend
2023-05
OMG… what has happened to your store? Made a visit a couple of days ago and I have never seen such dirty floors, merchandise all over everywhere, so many things in the isles, that could be a fall hazard or someone could really hurt themselves. I think this place needs to have a major policing cleanup job done as soon as possible. I have shopped this store many times and have never seen the condition that this had been in as it was most recently. Managers and assistant managers come together with your staff and see what you can do. Customers are not going to keep shopping in your store if things don’t improve.
Tiffany Spence
2020-05
Store is much better now that it has been remodeled. It does not look as dirty. The associates that work there now are much nicer and do not act like you are an inconvience to them because you need to be rung up. It is refreshing to go in and see smiling faces and people that want to help you. I know that there is a new manager so if that is the driving force of a better shopping experience, they need a raise!
Ms Laureano
2019-05
I've shopped at this location several times and at this point I can say it is a well maintain and organized store. You can push a cart through every aisle and not have to worry about maneuvering through anything. The items are stock front face as they should be and they have plenty of products in the store. The employees are on their job. Well done!
Jason Moore
2023-05
Hat priced 5$ cost me 9dollars, space savers was supposed to be 1$ each was 5$,the coffee was supposed to be 5.95 cost me 7.95, the sugar was supposed be 2.50 but cost 2.65,and the creamer was supposed to be 2for 4 but cost 8.70 .yall need to get prices right or I won't be returning. I mentioned to the cashier he said people put things in the wrong place all the time. I didn't see a manager feel like I got robbed at this store.
SHAWNTE FORD
2019-05
This was my first time going in here and it was trashed. The employees are very ignorant. They were at the cash register degrading customers, cussing, and one on her cellphone. That was not good customer service. If you do not like what you do then I highly suggest finding another job. I will never go in this store again. Hope the employees can learn how to be more professional.
Arielle Andrews
2019-05
You get a mixed bag of friendly and disrespectful staff. You never know what you're going to get.The place is mildly clean. I don't feel like a rat in New York City when I shop there.Prices are a little high for a "Dollar" General, but they have a wide variety of items and you can pretty much find whatever it is you're looking for.
Penny Felger
2020-05
My son & grandson & really enjoyed. Son said Poboy sauce hot brought a sweat to his brow!! Grandson Jake comment was beat sweet tea not too sweet & crispy warm hush puppies he loved 😊 Service good but be prepared to pay $1.50 for any add ins, even lettuce & tomato🤔 But just lunching with son & grandson made my day 🤗
Feral River
2019-05
Got everything I was looking for. Good selection of items, and of course it's at good prices (cuz, ya know, it's a DG). The quality is up for debate, but eh. You get what you're willing and able to pay for, so *shrug*. I'm happy with them.There is handicap accessible entrances, I don't know about the bathrooms however, as I have never used them.Its clean, and probably the best organized out of all the DGs I've been in. It was a little cluttered when I went in, but that was mainly due to the fact that it was late and around restock time.
Sarah Elizabeth
2019-05
Rude and disgusting inside. I waited in line for 15 minutes in front of someone who had weed on them. It was so strong I felt like I would fail a drug test lol. The staff had friends there and didnt greet me or anything while checking me out. She was just talking to her friend the whole time.
Jen H.
2021-05
If you're a cashier here you really shouldn't make comments to the customer about "cheap products" they sell vs your $40 version from another store that you use. Some of us choose to spend our money a bit more wisely.
Rachel Velazquez-Rivera
2019-05
It's always a mess in there. There's always only 1 person at the register and a long line when they have other people working there just stocking things around the store instead of helping the cashier with the line. I had a issue there where their heavy door somehow snagged my big toe and it started bleeding everywhere in the store and it might of needed stitches and the manager here on the Colonial Heights store gave me some paper work and told me to go to Southside Regional and the Dollar General company wud pay for any stitches or medical needs bc this happened in their store and on accident. Well come to find out they decide later that they won't pay the hospital bill and now because of what that moron of a manager told me I'm in debt! Thanks a lot Dollar General! I've never shopped at your stores since then and you couldn't pay me to!
Grant Gress
2019-05
It's an okay store. Selection of things is minimal, floors were rather cluttered, and the employees were very inappropriate (and loud) considering that kids were in a store. I shouldn't be able to hear f-bombs from the back of the store.Could have rated lower due to employees, but am rating strictly on the store it's self.
Shane Waddell
2022-05
Every since the change of staff, the store has been much nicer (cleaner) and the new staff is very helpful and polite.
Tinesha Brayboy
2018-05
My experience use to be good up until about 2-3 months ago.. Im use to seeing good vibes in this store especially with that asistant manager I think name sahara .. She is very nice, make you feel welcome... But now theres this young boy.. I mean man that I was told is the manager now.. He isnt very nice towards his employees.. Over heard him talking about one with a disability and one thats a single parent .. I was offended when i heard him.. I am really shock on his actions and he supposed to be a manager..who did the hiring? On top of that he laughs about everything.. Even if he's out of a product! I don't think ill be coming back to this dollar General and I hope that those employees are okay working with someone like him. I mean who knows what else he says to them or treats them when im not shopping in there..after shopping there for years i will not return on the count of the disrespect THAT manger shows..Sincerely a concerned customer..
Sarah Rodgers
2020-05
Its greats if you want to run in a grab something.... well their always a line at this location and the store is dirty and falling apart. I just in 3 stars in instead of one because it's better then a dollar store
C Will
2020-05
This store is rough around the edges, feet are always sticky on the floor, depending on who is there to help you, you may get good customer service, you may not. Shelves stay full, one good thing.
Willie Johnson
2020-05
Just went there tonight at 8:59.. No store hours posted and Adrian or whoever got nansty following me and my wife up the aisles saying we are closed... I then reminded her that no store hours were posted..And when I looked on line every Dollar General closes at 10:00.... Never again will I shop this store.. Very unprofessional and cranky attitudes...
Jenny Leftwich
2021-05
This is a really nice store, clean, easy to shop, very large selection of items. Customer service is fantastic.
Dori Weishaar
2019-05
Dollar general has food, some clothing, laundry and cleaning supplies, pet food and supplies, candy, kitchen tools, make up, jewelry and beauty items, diapers and baby supplies, mens women's and kids shoes, coats in winter, garden decor, candles, greeting cards and party supplies , paper and art supplies
Rick Mckinney
2018-05
This store has come a long way in a short period of time due to all team members working hard to make Dollar General a better and cleaner place to shop.
Noland Cunningham
2020-05
The store need a deep cleaning. Ok for very basic items (tissue, bleach, deodorant, etc)
Elizabeth Johnson
2019-05
The employees were very kind and helpful...Very good experience for a change coming from this store chain.
Devonn DeLong
2019-05
Was led to believe they close at 10 based off of Google. I showed up at 9:31 to find their door was locked and there was no one on duty inside. All the lights were even on. That’s kind of ridiculous.
David Gallagher
2021-05
Staff is for the most part nice when you come in. With a smile and say hi when you walk in.
Jaden Wheless
2021-05
there was product on carts in the isles, making it difficult to maneuver thru the isles. the line was long. the second worker didn't want to get on the register to help.
Ruhsan Listeman
2021-05
Very clean and organized, more products to choose. Nice store.
Teresa Marshall
2021-05
Nice location, had items I needed an prices are very good.
Emily Staples
2020-05
I swear this is one of worst DG I've been to. Just a mess. Boxes everywhere, empty shelf after shelf. Find another DG to go to.
Terra Batchelor
2020-05
Friendly staff they love my son.. Especially bri & Mildred & Tonya❤ norlina rd is the best
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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