Stephanie's Pet Grooming

4.5 (130)

15800 Jefferson Davis Hwy # B, South Chesterfield, VA 23834
(804) 526-7197

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Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Leah Morffi

2023-12

It was our first appointment, after feeling discouraged from her last appointment at Petco. Zoey ended up doing ok and looking so good after I butchered her myself a couple weeks ago. Thank y’all for taking care of my girl and having her look so cute for the Holidays!

Allie Burton

2023-10

Sent my Border Collie/Collie mix to get a full groom. Explained to the man at the front desk that I would like his hair a little shorter than you would normally cut this breed, as in the past I have had groomers barely do a trim, with their explanation being that this breed should not have short hair. I requested a little more of a trim and I said specifically NOT a buzz cut. Upon pickup I was shocked at my dogs haircut, but didn’t get a great look at it until we got home. A dog groomer should be educated on different dog breeds’ coat lengths. I later messaged them explaining my unsatisfactory response and their reply was completely unprofessional, saying this is what I asked for. See the before and after pics for proof.

Tonia Early

2024-03

This lady is phenomenal!! She knows what she is doing. Stephanie is friendly and very attentive. Great place to get your pet groomed. She's also a small business, and I would much rather support a small business versus a chain of businesses .

Monica Thorne

2024-03

This was my first time having to take my dog to a groomer. They were great and did a great job. Amber took care of my girl cookie. She looked great!!

bellablake24

2021-05

The first two pictures are of her fur before the cut and the second two are of after. We asked for a “trim” to help “even out” her puppy fur growing into adult fur. She is an Australian Shepherd with a double coat and I specifically mentioned that we didn’t want her under coat touched. They gave a CUT and it’s uneven. The only reason it’s a 2/5 and not a 0/5 is because they were nice. Don’t take your double coated breeds to this groomer for hair cuts. The bath/brush was good.

Nichole Hall

2021-05

I took my puppy here for a haircut because I wanted to try somewhere other than Petsmart. Anyway when I took him in they told me his puppy fur was matted and he had to get all his fur cut low but would keep the schnauzer face. I felt a little weird about it, but agreed since they were the professionals. When I returned, I wanted to cry. My dog looked awful. The lady then went on to say he really wasnt matted, only around his paws were. If that was the case, why cut off all his fur? Never again! The picture with the red bandanna is after his cut.

Jessie Burgess

2023-07

I rarely leave reviews, but I had a great experience with Amber today! My pup looks better than she ever has. My dog is not easy to groom, and Amber was understanding and sweet. Very reasonably priced and accommodating. I'm so thankful we found Stephanie's :)

julia williams

2021-05

I've been going to Stephanie before the shop even opened. I love knowing I can drop them off and feel secure my furchildren are in good loving hands. Close attention is paid to their needs and how they are feeling that day. I'm made aware of things they may notice from one visit to the next. They are remarkable and so accomodating along with efficiency. I would trust my two babies to anyone in this group.

Sharon Alvarado

2024-04

Have been using Stephanie's for years. I have a husky - nuff said. No one else would groom her but Stephanie's. Thanks Sean.

Ondre Flippen

2024-03

Price is very reasonable and they groomed my dogs exactly how I wanted. Will definitely go back

Jason Helton

2023-10

Great groomers and excellent customer service! Our beagle Callie is always treated great and comes back smelling so fresh and clean! Definitely recommend Stephanie's!

Tina Wetsch twetsch@verizon.net

2022-05

Phattz loves Ms. Stacy. She does a wonderful job. His fur mats horribly and we have to keep him trimmed. When he gets home from the groomer he struts around like he is hot stuff.

Charles Snipes

2023-09

Best in the area made Bella look amazing just like she is

Cindy Mizelle

2023-05

Shaun did an amazing job! They are so professional and OBVIOUSLY love animals. I wish i had taken my Ringo to them sooner instead of getting an unsatisfactory cut somewhere else. Highly recommend!

Beverly williams

2021-05

Love the care that my pet received! Wonderful service and I will be going back for my pets grooming from here on out. They treat your pet like one of your children. Clean well kept place. Even the smell didn't smell like the place I previously was going . Pleasant personalities! Miss Tilly didn't act like she had been traumatized. Prices are reasonable. You should check it out . But next time !🐶🐶🐶😉

Mary Jo Powell

2021-05

Everyone was friendly. The place is small and clean. I felt comfortable leaving my dog to be groomed. When I picked her up, she was happy and looked great! It is nice to find a place that offers kindness towards your pet and keeps your pet safe during the grooming process. Thank you 💕

Brian Cosner

2023-05

I've been taking my dog to Stephanie's for years, they are very friendly and courteous with our furr baby! He always comes home looking and smelling great!

Henry Pearce

2023-05

I also requested a trim for my puppy. I asked that the hair around his eyes be trimmed so he might see better, but that we loved the hair on his head and didn't want that cut. Amber cut all his hair off his head. It was chopppy and uneven. His eyelashes were even cut. When I asked why, she proceeded to justify the cut. Needless to say I won't be returning.

Skye Powroznick

2024-02

had a great experience! would definitelyrecommend!

David Seymour Sr.

2021-05

We have been enjoying Stephanie's Pet Grooming since our 2 toy poodles where big enough to get there puppy cuts. It has been 16 years we've been sith the wonderful staff here. We only have one poodle now our precious Peanut is in Doggie Heaven now but we still have our wonderful fur baby Hummer with us. Stephanie's is a wonderful place that offers wonderful grooming but most important they offer love and kindness to not only your fur baby but also to us the owners. When we drop our dog off we don't need to worry when we go because everyone at Stephanie's is wonderful. It's also very clean. I promise a 5 🌟 visit if you try them out. I love you guys thanks for your love and kindness throughout these 16 years. It's greatly appreciated.

Val Harvey

2021-05

I recently moved to this area and was looking for a place to take my senior dog, who suffers from anxiety and is blind. I called beforehand to ask if they could accommodate him and provided them with his current health issues. They assured me that they could accommodate him and I scheduled the required dropoff for his appointment. The day of the appointment I dropped him off only to be called back a few hours later and they stated that they could NOT groom him.I was disappointed as well as upset since I took the necessary precautions to inform them that he was a nervous dog.They looked extremely busy so I'm sure the loss of one client would have no impact on their business. I would never recommend them based on my own experience.

Vivian Moore-brand

2020-05

My cat Coco received such caring treatment. She got an awesome hair cut and smelled heavenly.

Cheyenne Chasteen

2022-05

This place is outrageously disgusting!!!! I had made an appointment based off references and the moment I walked in the smell was god awful!! As I sat to wait I seen cockroaches crawling. I heard employees cursing and screaming at someone on the phone. Another employee was telling someone they messed up on an animal and they don’t care and won’t say anything!!! Along with saying a dog was ugly and they hit the dog because it wouldn’t stop wining for their owner. Please please please if you care for your animals do not go there!!! If you do go there get up and walk out. This place and those people are monsters!!!!! I have made phone calls regarding the filth and conversations of abusing the animals behind everyone’s backs!!!!

Devonte Ragsdale

2021-05

I've never felt so unwanted in a place. My patronage wasn't wanted once I arrived to the store. The employees mocked me in the grooming area. I let them know that I could hear them mocking me, all they did was laugh and said "sorry, I'm a little out of it".My pup was a little nervous about the groomer with good reason as the lady dragged him from under my seat. His nails look they weren't done with care nor did they appear neat.I love supporting small businesses but will pass on this one in the future.

Rob McGough

2018-05

My wife and I trust no one else. Kim is our groomer and our dog loves her. We have been going for over 2 years and have had nothing but great results with my dog expressing that he had a good time. Highly recommend for anyone that loves there dog.

Angela Lewis

2019-05

I had Lillian and she was amazing with my dog. I dont think he's ever looked so great! Will definitely be taking him back. I think we found his new groomer for life! Couldn't be happier!

C King

2022-05

I've been taking my doggie boo Machi here since 2010 and can't see myself taking him anywhere else. Mrs. Kim always does a lovely job with him and he always comes back smelling and looking just like a show dog. Thank you Stephanie's Pet Grooming Team!!!

Pam McGough

2016-05

At first about 8 months ago, I was leary of taking my dog, Jinx, in for his first cut. I was fearful of him being traumatized as I had heard so many bad things (not about Stephanie's, but in general). Nevertheless, I took him and they told me he would be ready in a couple hours. Sure enough they called when he was ready, he looked so stinkin' cute and so clean, smelled good and even had a little bandanna on. He didn't seem traumatized at all. I now take him every 4-6 weeks for a bath and hair cut, he doesn't act up when going there as he does going to the vet, LOL. The people there are extremely friendly and seem to love handling the animals. I recommend this business to anyone who asks!

Daphne D Reed

2021-05

I have 3 Frenchies-2 boys and a girl!! This is a SPA to them!!! They love it!! My little girl gets her nails done...so special!!!Its the Little Extras that they do!! Best place EVER!!

Julia Smith

2019-05

I took my poodle to the vet. She asked where had she been groomed. I said Stephanie's. She looks at her assistant and said "did I need to ask". She recognized the excellent grooming of Stephanie's .

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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