4.4 (586)
2580 S Pleasant Valley Rd, Winchester, VA 22601
(540) 773-6003
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donna Elliott
2023-05
I have my dog in private lessons with Jake. He is doing great learning! I am excited to continue lessons. Store has nice clean saltwater set up. I have success purchasing fish hear. Staff has also been very helpful on recommending products. So far I have had a great experience!
Robert Johnson
2024-02
I have been going to Petco for almost six years, even though COVID they found a way to give me great service. There's a core group that makes it run smoothly. They are always patient with my very vocal little girl and always gentle. The self-service wash is a very nice feature.
Elizabeth Hernandez
2024-03
We had an Shih Tzu groomed here. It wasn't his first time being groomed, just first time being groomed at Petco. The hair cut wasn't what we expected at all and he came home traumatized. Never seen him act the way he did that day after being groomed. He was ok today and its been a couple of days. The hair cut was all messed up. All uneven, hair still in his eyes, ears not trimmed correctly, but he did smell good. I don't think we will be taking him back to Petco. Maybe we will just groom him ourselves. The price was outrageous for the job they did. His hair was also cut shorter than we ask for and we didn't see it until after we had paid and tipped.
Samantha Minichino
2024-04
Love Petco. They have kennels for 4 cats from the local Winchester SPCA for adoption. I love that they do this! Helpful staff and always have lots in stock.
Tammy Farmer
2024-05
They have everything here and are very helpful. A lot of parking, easy access to shopping
Justin
2024-03
Great customer service. The meal worms have been dead the last few times and the count is way off. Why is this so different thank getting from pet smart?
Curtis White
2023-11
On a moments notice, they fit Savior, my Standard Poodle, into their workload. I travel for work, so my schedule is unpredictable.They did an excellent job, and he looked perfect.I can only hope that he was as good to them as they were to him. He did get a good report though.
Marie Strom
2021-05
They shaved my daughter's Labradoodle down to the skin and trimmed his nails, but left enough hair on and around face to make him cute. We call him a SNICKERDOODLE now!! Also, they shaved my Havanese down to the skin and trimmed nails, but you can't tell what kind of dog he is now. They did exactly what my husband asked. But, I would have left some hair on his face to show what he really looked like, if I had taken him.
Vicky Wood
2023-08
Very clean store and the employees really care about your pets. Great selection of pet food as well. The groomers are fabulous too!
QuakerOats812
2024-04
Really clean and easy to find what you are looking for. Staff was friendly. Good place for pet supplies.
amanda montoya
2024-03
Salem is always so calm, cool, and collected! Helps everyone as best and efficient as anyone could!
sofie Williams
2024-03
I went to petco today for my two cats and they were amazing with them and really cares about your pet health they checked everything and everything went by quick loved every moment !
Julio Roman
2023-05
Just got Luna and Skuddles a few weeks ago and I couldn't be happier awesome with the kids and in perfect health. Very knowledgeable and friendly staff my go to for Pet supplies and new additions to the family. 😄
Tim Stelzl
2023-11
Just would like to make things right. The Girls are great at what they do. Had some issues with my senior dog. Got mad. So I took him some where else. But they told me the same thing. He is old and can't take the whole grooming thing. Sorry petco.
Randy & Sherry Richards
2023-06
After 2 1/2 years of this being our favorite store, (my Girl 🐾 will be 3 in November) I may change. The customer service I received this morning from MANAGEMENT, in my opinion, was unacceptable. EVERY person we've ever interacted with from day 1 has been nothing but helpful to me and caring and loving with my Girl, but this new manager lacks a caring smile and Customer service.
Sandy Cole
2023-11
I used the self dog wash as it's the easiest for my dog to get into. Nice facility and everything is supplied though I use my own shampoo.
Made On Earth Studio
2019-05
Once again, thank you for welcoming my kitty! She enjoyed your selection, and the other animals.
B M
2021-05
Nice place. We adopted a dog from here and although expensive the service was great
ED SCHRAFF
2024-01
I had an exchange and my pet was celebrating a birthday. All the associates went over and above on giving me tlc
Angie Cook
2024-04
Store was clean and staff was super friendly!
maggie obrien
2023-09
Ordered dog food for pick up. What a clean store! Friendly helpful staff too. I also noticed they offer self dog cleaning services. Very helpful. Thanks Petco ❤️
Dan Rozek
2023-05
My daughter and I bought a ball python from here. I didn't know anything about snakes and the guy who sold us the snake was GREAT! Here educated both of us about care, handling and raising a snake. Pretzel is what my daughter named the snake and he is doing great and getting big. Love this place! Very happy
Amish Hippy
2021-05
Pick up was easy I forgot my mask and they brought it out to me
Lou
2024-01
Clean and well stockedFriendly staffGreat place to visit
Kelly W
2023-05
Nice clean helpful staff and a great manager. It's very clean and organized and they take extra good care of their kitty's for adoption. They have to cutest treat bar up front for the doggies. Thank you Petco❤️🎀
Sharron Todd
2023-10
found what I wanted staff was very friendly and helpful. great supplies to choose from.
Roberta Edwards
2023-08
I only bring my dog in for nail trimming, but Petco does a much more professional job than most groomers. They know how to calm a nervous dog, and get the the job done expertly.
Michelle Curry
2024-04
I was looking for a specific item and I couldn’t find anyone to help me
Noah Crider
2023-05
Me and my girlfriend were talking to an employee and he told us he starves the rats to try to get them to do tricks with honey roasted peanuts and told us to do the same. Me and my girlfriend love this store we bought our rat at it a couple months ago but we could not get the employees name he was not wearing a name tag on March 20th 2023
Amanda Greene
2024-04
Their dog selection has really went down. ):
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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