4.2 (140)
4323a Indian River Rd, Chesapeake, VA 23325
(757) 324-3220
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
lady star
2024-04
The older short blk lady with the short cut wig on and she has glasses is rude every time I walk in she doesn’t say hello like every other person does on the registerI’ve been there before and another worker was telling her she needs to greet people at the door and she still doesn’t I purchased bread she thru my bread down on the counter like it was nothing. Not fit for the front register she need to work in the back where no one can see her
Dwayne Washington
2024-04
Customer service is aiite but my problem is the lack of products on the shelves, i can walk to the store but i drive cus i knw its a chance i gotta go to a diff store nothing is convenient about that
Matthew Moomjian
2024-03
It's ok. Sometimes a bit slow at checkout but it's the equipment. Obvious delay in register and scanning equipment. I believe it's company wide issue.
Bangz Boogie
2023-12
Every time I go to this family dollar on indian river road. It's a long line sophia works way too slow to be on the RegisterThis happens several time Customers are complaining and walking off the line she's not even trying to move quicker It truly makes me sick
Brooklyn
2023-05
I shop here quite often. I stopped by today for some quick shopping with my mom. The associate greeted us and was super sweet at check out and answered all my needs, she deserves a raise for being so cooperative, you don’t meet a lot of workers like that now a days.I only have one complaint it was 108 degrees today. My mom and I noticed it was unbearably hot in the store so we asked the girl at the front why. She said there is no AC and it’s been like that all summer. Why should these workers that are working by themselves have to work in these conditions in a chain corporate store? Like family dollar doesn’t have enough money to take care of their associates? That is inhumane and I will be calling corporate to complain about making their workers work in a hot store with no AC when their is a heat advisory outside!
S Hill
2022-05
I always liked this location. But today it became my favorite. Whoever the manager that just clocked out around 6/630pm on 6/1/21 and made sure to not only tell all her employees have a good night but that she loved them deserves a raise! The fact they all told her the same back, shows the kind of leadership running the store. The employees are always nice , even on a bad day or truck day. And it's rare an item is out of stock.
Randi Marie
2024-01
Always a friendly crew working. Convenient neighborhood store.Christmas update: Stocking stuffers!!
Tim Brown
2018-05
This family dollar is in a nice, convenient location and most of the staff is friendly and courteous. The place has a tiny bit of an odd smell, and often takes a bit of time to check out even when the store is not as busy. The prices are great for everyday household items, making it worthwhile to stop by if you're nearby.
Tiffany Brinkley
2022-05
Really good customer service a lot of places could take pointers from their staff, consistently pleasant. Location went under remodeling and have a larger selection pretty decent for small grabs when you want to avoid larger stores like Target or Walmart
Joseph Bankhead
2021-05
Why is this app tracking where I've been and asking to rate the store I've been too. Its called privacy and I like mine. Feel like big brother is watching me. I'll be sure not to use this app until this is fixed.
Benita Baldwin
2023-05
They are getting it together the CASHIERS are pleasant they just need product 6 months from now between inventory n keeping good ppl they'll be back popping
Capri Bland
2023-05
Google and the sign says they close at 10pm I get there at 8:33 they have the doors locked and someone in line but tell me they “closing early tonight” it’s a attitude, crazy
LaToyoria Jeter
2021-05
Walking in this store i was greeted and asked if I was looking for anything in particular or needed any assistance..... immediately by a young gentleman named KING he was amazing and very helpful and a pleasure to talk to.... he is a keeper family dollar.... BEST greeting face of this store......
Letetia Reid
2023-05
Store is nice and clean, and staff is always polite and courteous
Jennifer Walters
2019-05
The employee's are so friendly everytime I come to the store. Thank you for having such great people working for you especially this time of year.
Bo's Handyman Services
2022-05
Nice store. Recently remodeled and staff is super friendly and helpful. Will be going back again.
Nina Jordan Jones
2018-05
The customer service in this Family Dollar is the worst!!! I asked about a product and instead of helping me find it.THE associate pointed out the direction it is in!!!! Upon exiting I told them to have a great day and smiled.
Joyce Webb
2023-05
Great variety. Friendly service. Short staffed right now.
Brittany Payntar
2020-05
Always a long wait at the line because one register is always open. But overall the store is clean and the staff are friendly from what I've experienced.
SherrieLee
2023-05
The people who work here are always friendly. The stores always stocked.
B. Doiley
2019-05
Nice staff, but there's always a lot of boxes of unshelved merchandise blocking the aisles.
Sweety small
2016-05
I can't stand that they always have a long line and only one line open. However, they do have some good stuff for a great price!
Dione Horton
2019-05
The staff is wonderful. Excellent customer service. You feel welcomed when you're there!!!
Don Bellamy
2022-05
Friendly enough staff and store was clean. Not disappoitment but not WOW d either
Dawn Micki Smith
2022-05
Store clean. Service good. Clerk was fun n on point.
Bill Hudgins
2022-05
Its ok...But not a store I'd go to everyday.
Daniel Waters
2021-05
Store was a bit messy. Still fair selection of items at decent prices.
Marcel Sutton
2021-05
Great store, great selection and prices. They typically have whatever you're looking for.
Nicolette VonSulton
2021-05
Nice store. Have had toilet paper and paper towels through the coronavirus.
Miranda W.
2019-05
Family Dollar has great buys and good discounts. It helps this budget conscious chick stretch her dollars.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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