3.7 (3)
101 Community St, Charlottesville, VA 22911
(434) 964-9213
stores.petsmart.com
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Sheri Little
2023-12
My cocker spaniel has been groomed at this location for two years. She has a condition called cherry eye. Today suddenly the salon manager says they don't work on dogs with this condition. This AFTER I come in for her appointment. Their notes are incomplete so she "didn't know her full medical history." Now suddenly no one is "qualified" to do even a basic body clip and toenails.Extremely disappointed with this level of customer service.
Michael Freeman
2024-01
I've taken my dog Scooter in twice so far to have his nails trimmed, and the associate Tonya S was absolutely amazing. She was very patient and understanding with my skittish dog, and did an excellent job.
Elizabeth Thompson
2023-10
Head's up, this is typically a great salon but right now they're closed on Tuesday and Wednesday temporarily due to staffing issues. Found this out after driving 30 minutes to get there; hopefully they'll update Google with their temporary hours so other people don't have to waste an hour of their day & gas. Or at least put a physical sign, currently they have no notice about their temporary hours, you have to ask an employee.
Monday | 7 AM-9 PM |
---|---|
Tuesday | 7 AM-7 PM |
Wednesday | 7 AM-7 PM |
Thursday | 7 AM-7 PM |
Friday | 7 AM-7 PM |
Saturday | 7 AM-7 PM |
Sunday | 8 AM-6 PM |
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