4.8 (294)
2001 Commonwealth Dr, Charlottesville, VA 22901
(434) 326-0278
pellabranch.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lee Anderson
2024-04
Zack was great to work with. He was able to get us a similar color to our original door but with a much classier look. We replaced a few windows as well. Zack was patient as we navigated options. We never felt pressured and we can't wait to use him again for the rest of the windows.
Amy Walters
2024-03
We love our brand new Pella windows. They are so easy to open and a huge upgrade. The installation crew was courteous and thorough, and the sales person was friendly and didn’t try to upsell us.
Ismini Miliaresis
2023-09
I recently had 10 new windows installed by Pella. The team led by Diana arrived promptly and finished much more quickly than I expected. They cleaned up everything and made sure I was satisfied before they left. Rhyne was helpful and wasn't an annoying salesperson. I love my new windows.Service: Window installation
Josh Price
2024-02
Zack was great! Our whole experience with him was wonderful. He was highly knowledgeable, and not once did it feel like a sales pitch. Really appreciated how thorough he was from start to finish. It was his professionalism that allowed us to make a decision with such ease.
Andrew Hogg
2023-09
The patio french doors are beautiful, and the professionalism plus workmanship was superb. The doors give our home a much improved look that fits in quite well with its old style post and beam structure. The insulation quality was noticeable right away. During the hottest part of the summer we kept the drapes open all day, and our heat pump maintained set temperature and periodically cycled on and off. This could not be done with our previous original set of French doors that required us to have the drapes shut during daylight hours to keep the room cool. Project management and communication has been superior throughout the entire project.
Kelly Hendricks
2023-05
Very happy with our new windows! We replaced all the windows in our townhome, the entire process, from sales to install was very easy. George was very friendly and helpful throughout the sales process and responsive to our questions. The installation team arrived on time and had our windows done within a few hours. Highly recommend using pella for your next window purchase.Service: Window installation
Camden Jarvis
2024-02
I had Zach as my salesman and he was incredibly knowledgeable on patio doors. He was so kind and understanding about how I wanted to keep things within a low budget and was able to give me a really sweet price. All in all would really do business with them again
laurie talley
2024-03
Awesome presentation, very professional, loved on dog, very informative- explained the installation of the door and what to expect, took the time to do that which was helpful to me. After spending this time with Zack, I feel very good with moving forward with the pella installation….thank you so much Zack!!!!
Sadie Chittum
2023-11
Jeff Perkins helped us with the decision making on what windows we should get. He was so kind, and overall made the process so much more easier and enjoyable. I will always highly recommend him to anyone looking for a brand new touch on their home!Service: Window installation
Shane Barker
2024-02
Zach is a great partner - easy to work with, honest, and patient. He's a great listener. I didn't feel oversold and I feel confident we got the best solution for our needs.
Beth Riordan
2023-12
My new windows were installed two weeks ago and I love them.Rhyne had been most helpful and answered all of my questions.The installation team was on time and cleaned up afterward.Thanks for a job well done!
Jeff Hainsworth
2023-10
Pella windows are the best! Jeff Perkins is a terrific rep that is very knowledgeable and easy to work with. Even my hound dog liked him!
Jason Nemeth
2023-05
Great service! And the quality of the windows I got is much higher than the ones my house had when I bought it. Definitely was a serious upgrade. The salesman, George, was great! And the installers were quick and got everything perfect!
Laurie Gabriele
2023-10
As a project manager for a custom home builder, my experience working with Pella Window and Doors of Charlottesville has been exceptional. Our sales rep, Jeff Perkins, has consistently provided excellent customer service. He provides timely and accurate estimates. He is very knowledgeable about the product lines. Most importantly, when the occasional issue arises, he is quick to respond and provide the necessary support. Highly recommend Pella of Charlottesville for excellent products and outstanding service.
Ellen ThomasClarke
2024-03
Zach was courteous, knowledgeable, and easy to work with. He helped identify doors & windows that will meet my needs within my budget.
Justine Fletcher
2023-10
Jeff Perkins at Pella Windows and Doors has continued to be a great partner during and after our home was built. He and his team answered our questions, responded in a timely manner and always made sure the work was done to our satisfaction. I would highly recommend Jeff Perkins and his staff for all your window and door needs.
Amy Spalding
2023-10
Jeff Perkins has to be the most patient window and door supplier in the business. :) He met with me several times, was very quick to respond to emails, texts and phone calls. I would recommend him 150 thousand percent. And I LOVE my windows and doors!Service: Window design
Steve Ripley
2023-11
Jeff is a great combination of professional customer service and knowledge of the industry. There is no one else I would want to use to assist with my projects! He and Pella make a great team!Services: Window installation, Custom windows
Mary Hostetter
2024-03
Straight forward, listened to what we wanted in window replacement and quickly came up with the estimate. We have used Pella for replacement doors so we trust the brand.
Sam Argabright
2023-11
Jeff Perkins has been great to work with. He drives 2 hrs to make my clients feel good about their decisions and always returns my calls for technical data and inquires.
Rod Ballard
2023-11
Jeff handled our window job beautifully. Every phase was completed on time and the workmanship was excellent. After the install was completed, we tested all the windows rigorously and came away with even more confidence in the quality of the product.Service: Window installation
Robin Swink
2023-11
Jeff Perkins was great to work! Responsive and professional! We get compliments all the time on our awesome Pella windows in our new house.Services: Window installation, Custom windows
Charlotte Brouwer
2023-05
The crew did a great job! The quality of the doors and service were phenomenal! They replaced a sliding glass door and our front door in a matter of a few hours.
David Darab
2023-10
Easy process for setting up our in home consultation, from scheduling on the web to a phone call to confirm. Our design consultant, George H., answered the many questions we had on an older home we had just purchased. He recommended some great ideas too. He even met us Friday afternoon of a holiday weekend, now that's dedication! We received our quote quickly and are working to schedule the install now.
Michele Gephart
2023-10
Jeff Perkins did an amazing job helping my husband and I order the windows for our dream home! He was professional, friendly, knowledgeable, efficient, and responsive. So thankful for his input and his assistance!Service: Custom windows
Sasha Russell
2023-11
I recommend Pella for windows and doors. Gene and his team did a great job!Services: Sliding glass door installation & replacement, General window replacement, General door installation, Window installation, Custom windows, Window design, Double pane window installation & replacement, Storm door installation & replacement, Casement window installation & replacement
Sue Stimart
2023-11
Jeff Perkins, a Pella Team member, was extremely helpful in navigating product delays and shortages, to help my family when a tree crushed our house. We were able to get the windows we needed and avoid high heating costs in the winter without replacement window!
Donna
2024-02
Zack Kenworthy was very knowledgeable, took his time and explained all the options and was very patient. It was a great meeting.
Ashleigh Taylor
2023-08
I would recommend George to anyone. He was on time, professional and made us feel completely comfortable during the whole process. He made us feel supported and no pressure at all. He was also patient with all of our questions and different pricing options we were curious about. I look forward to working with him again!
Nina Crawford
2023-10
I was very pleased when I went in the show room to find such a knowledgeable staff. Thank you, Jennifer! They made the whole process very simple and made sure to check all the boxes. I highly recommend them and their quality products and as an interior designer, I wholeheartedly would recommend them to my clients.
Monday | 8:30 AM-5 PM |
---|---|
Tuesday | 8:30 AM-5 PM |
Wednesday | 8:30 AM-5 PM |
Thursday | 8:30 AM-5 PM |
Friday | 8:30 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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