Belk

Paru Paro

2023-12

We like this department store. The store had a discount of 50-75% off. Very clean store, and nice items. At times if you need someone it can be hard to locate them (if you have a question). Recommend looking for the sale as things at regular price are a little pricey. Many shops and stores in the area. Staff are friendly. We would definitely recommend! Didn't like when we had a question an employee in the fragrance section was rude and on her phone. Like we were a bother. We figured it out without her help.

Angel Luvz

2024-02

Belk is a fave!!! You can always find A DEAL!!! They have constant sales, Quality clothing, jewelry and shoes. I saw a rare discount on Designer Bags 1 time last year. Anything else, download the app & save a ton. Would have been 5 stars except you have to search for a register or any customer service help they need employees!!

Shannon Sarmiento

2024-01

Love this Belk and they were busy! Ladies at fragrance counter need a raise. Public being nasty but they handled it like seasoned veterans.

Mia Smith

2023-11

I just had the best experience at the jewelry counter today. The lady working there was so nice. She really has a gift for talking and I definitely think she deserves her own tv show or shopping channel segment. She was so positive and just full of sweetness. I walked to the counter a little wary because I came there a few weeks ago and the lady kind of brushed me off, made me wait, and went to working with others. But when I didn't see her, I eased on over and this lady was busy working and looking down but still acknowledged me and carried on a conversation with me. I ended up spending a lot of money but it was as if I was shopping with my girlfriends. I really had a fun pleasant time today. That lady is awesome! Give her a raise--and a tv show!

Sandra McDaniel

2024-01

I always love shopping at Belk. I've never purchased something that I couldn't return. Great quality in the clothing.

Dona

2024-02

Needed a winter whie dress...and this was the closest location to drive and pick within a couple of hours. Great curb side pickup

Janet Branch

2023-09

The associate who assisted us from the men's department was phenomenal. She went above and beyond to help us put together an outfit and then ordered what we needed. I wish I had remembered her name. Thank you so much!

Robert Douglas

2024-02

Jewelry dept was great lady was very helpful helped me pick out something for wife on our 40th anniversary 😍

NS Dhillon

2023-08

The variety of clothing in the store was very impressive! But tge service Marina provided made the experience so great. We spent very little time looking because she knew just how to be of service to us. Top notch!

Patricia Bowen

2024-04

Great selection and great prices on sale items.

Jolynn Wood

2023-08

Belk is one of my favorite places to shop. I asked the sales associate to point me in the direction of the price scanner, I was told they didn't have one and the associate said I should download the app.I put my items down and continued to browse. I found a working scanner in the shoe department.Needless to say I didn't purchase anything.

melinda sprinkel

2023-05

Very full of merchandise. Good quality clothes. Decent sale going on. Helpful staff when you can find them. Evening seems to be a good time to go easier to find smaller line at register but does not seem very busy. Not sure how they're enough money to stay open but I will hate to see them leave. We will not have a store with decent quality clothes if they do stuck with Walmart and target quality or shop on line.

Frances Conover

2023-07

Women's plus tunic and pants are not worth fir summer (wrong kind of material-fabric). Too sweat if you wear. And they don't have elastic band of pants. Not worth for senior critzen...sad...Belk used to be great until today

Brenda Grabb

2023-09

A surprisingly wonderful department store inside what, from the outside looks like a dilapidated shopping mall! Cosmetics amazingly well-stocked. Great selection of handbags, clothing, and shoes!

Crozet Virginia

2023-07

This is a shout out to Evan, who works at Belk in Charlottesville. Wow, I watched you help an older woman searching for blue shoes today and you were so patient and helpful to her and to everyone who asked for help.I’d have told you in person how great you were but you were gone by the time I got to the register. I recommend this Belk for customer service and I’ll be shopping in store from now on. The last place in America with customer service. Thanks Evan!

Debby Perry

2023-05

I'm not sure what has happened to my favorite store, but when I went yesterday it looked like a tornado had gone through. I walked the entire store and saw clothes on the floor, hanging half way on hangers or thrown somewhere on top of racks. The dressing rooms were filled with clothes. I saw exactly three employees in the entire store, and two of them did not seem to know what they doing. It was pure chaos. I needed help and there was no one to ask. I waited 20 minutes for my one item to be rung up. I would have bought more, but I couldn't take another minute there. I am a Belk account holder and have spent a lot of money there, but I won't be going back unless things change completely!!!

D T W

2024-02

Justin is the best. Love the store,products, etc. Clean

Linda Cave

2023-05

It is a hit or miss with this Belk. My latest experience was a good one. The lady went above and beyond helping me, very pleasant and personable.But byer beware, there are days you get no help or finding someone that can assist you is like pulling teeth.

shari rood

2023-05

Empty as a tomb and no one to help you. A capitalist apocalypse nightmare. Seriously though, I hate going in there but I do like the clothes. I had knee surgery recently so I can't stand for hours but I literally walked the store trying to find a sales associate. Finally found one and they spent a half hour opening up a credit card for a customer. They wouldn't call another associate to help and I had no choice but to wait or walk out. Do better Belk.

Lauren C

2023-05

Customer service is always top notch. Never have to track down an associate. If they see you looking around they ask if you need help but in no way bug you! I was there Feb 11 & the women in the kids department was soooo helpful.

Cassandra

2023-09

Very very clean... poshy ...nicely kept organized store! Great selection! Great finds that are reasonably priced! Loved it!!

Linda Amos

2023-07

I found exactly what I wanted but price on tag was less than what rang on the register. Clerk did offer to adjust to lower marked price.

Ruth Branger

2023-06

Love shopping here. Great selection and pricing. Everyone is super friendly. Was surprised to see they also have purses by Gucci. Louis Vuitton and more. Clothes are super cute and sales are phenomenal. Received excellent service from Patsy. Great deals in every department

Marcus Bowen

2023-09

Great selection, decent sales if you can find coupons and time it just right.

Margaret Tse Fitting

2022-05

The Belk at Fashion Square Mall is split between women's being on one side of the mall and men's, home, and kids being on the other side (the short way, not the long way). We were specifically there to look at mattresses, but the home section only had some kitchen stuff, decor, bedding, etc. So it was pretty disappointing. Additionally, while I was online looking at mattresses, I noticed that the in store discount was only 50%, while online was 65%. I guess they were trying to encourage online shopping. No point in going to the store unless you wanted to try on clothes for size.

Terrie Atkins

2022-05

I hadn't been in awhile. We needed new bed linens for our new larger bed on order. I was looking for a quilt or comforter online and had been looking at them at all the sites like Amazon and Wayfair. I remembered our Belk was still open and saw some possibilities online and good deals with sales and mother's day sale. Decided to go to the store for a moms day treat and found a beautiful Waverly set that ended up being a third of full cost. The salesman was very helpful in getting us the best deal! I am very very happy!!

Susan Norris

2023-05

Just glad Belk is still in Charlottesville, VA! More stock than I remember seeing during other visits. Sales were amazing. Dressing rooms too far from parts of women's department. Quickly found what I was shopping for.

Will S

2023-05

This poor place looked like a Rose's! The store was a disaster! Dust bunnies floating around, carpet stained like it's a day care, and clothes scattered all over the floor! I worked in retail for years, and I would have been fired if my DM had seen my store looking like this!

Trey Coe

2020-05

This review is an effort to bring specific attention to a manager, Herb. My wife and I needed to buy suits for my wedding and my wedding party. Herb was extremely helpful. He coordinated a large order, including sizes and shipping addresses for over 15 different people. He made it a really great experience and we left very thankful. He also made himself available personally in case there were any issues between our purchase and wedding date. Overall, he was fantastic.

Norma Bates

2023-05

Belk is always an overwhelming (LOL) delight! There's so much & so many designers to choose from that I get myself into trouble. I just want 1 of EVERYTHING! Half of my present wardrobe is from Belk! I've been a faithful customer since the old Leggetts experience in downtown Charlottesville, VA as a child. My mom use to do alterations for the customers!! I remember the original Bargain Center on the 2nd floor! Now the bargains are throughout the store. They've always been mindful of the community as a whole; ensuring that EVERYONE is able to take advantage of quality merchandise! I'm so glad that it's a continuous staple in our community! YAY, BELK!! My niece put on her little cape on Christmas day & wouldn't take it off in spite of the fact that I'd bought her a bag chuck full of clothing!! WTG, BELK!!