5 (182)
513a Stewart St, Charlottesville, VA 22902
(434) 977-5397
albemarlelock.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amber Jackson
2024-04
💥Buyer beware. You are getting ready to have the BEST locksmith experience of your life!Called about 2pm. and was told it would be ready in about a day or so to drop it off. Dropped off at 2:45, got a call at 3:05 that it was ready to go! WOW🤯 DEFINITELY be back!To top it off, the staff is amazing, professional, and friendly!
Kelly Young
2024-04
Albemarle Lock & Safe did a phenomenal job at my warehouse. I told them what we would like done, and they delivered 100%. Tim did an amazing job on our glass door. He is very knowledgeable and has a great sense of humor.I highly recommend Albemarle Lock & Safe, not only because they are local, but down to earth and professional.
Todd Goodale
2024-01
Excellent customer service from Tim Holt and Albemarle Lock & Safe. They exceeded my expectations and the work came in under the budget I had planned for the repairs. Tim presented ways to easily solve the issues I was experiencing with several doors in my house instead of jumping to replace the locks.
sandra parkerson
2023-08
Highly recommend. Tim repaired our storm door closure that blew off the hinge during a recent storm. It now has the proper screws in place. He also repaired our screen door lock that was never properly installed. Storm door now working smoothly.
Stephen Langone
2024-04
Albemarle Lock and Safe provided our HOA with services that were affordable and timely. The service of providing over one hundred keys and changing out several locks went very well. Thanks to Steve and Tim for a hassle-free positive experience.
Ronald Nolley
2024-04
Excellent service, very knowledgable staff. Programmed a 2023 Subaru smart key for much less than the dealer charges. Highly recommended.
Arianna Ortega
2024-02
Aaron and Robbie did a great job!! They arrived so fast, were so nice, and even changed my key fob battery for me. Definitely recommend using Albemarle lock and safe!!
Brian McCarthy
2023-11
My business has an old, but much loved delivery van and we lost both of its keys within 3 weeks. So, we were dead in the water without a good way to make deliveries. Even though the type of key is not common and is difficult to work with, Aaron tackled the job with enthusiasm and a "can do" attitude. After a tremendous amount of effort and resourcefulness on the part of Albemarle Lock & Safe's team, we were back up and running with a new key and a spare, which is in a safe place! Thanks for the amazing customer service.
Katie Jackson
2024-04
I had a super positive experience having Tim at Albemarle Lock & Safe come out and replace my front door lock. Prompt, friendly, knowledgeable all the way around!
Gabriele Josephs
2024-02
I brought Sean a harebrained scheme to attach a smart lock to a kitchen cabinet (a long, tortuous story) and they followed me down the rabbit hole. It didn’t work, or at least not in the timeframe I was hoping for. They were accommodating and didn’t charge me when things went south. They’re really kind and accommodating, even when suffering fools. I would highly recommend them.
Nick DiGiorgio
2023-11
Tim came out and installed installed a smart lock and rekeyed 4 locks and created duplicates. Very professional, kind and conversational. Had some great experience and was prompt. I would highly recommend Albemarle tool and lock and Tim specifically.
Alex Taurel
2023-12
We called Albemarle Lock and Safe after hours one evening to open a bathroom door where a child had gotten locked inside. Aaron showed up within 10 minutes and was able to free the kid shortly thereafter. We really appreciated his help and positive attitude!
charley whitesell
2023-11
Locked my keys in my car one frosty morning, was freaking out, eventually called albemarle lock and safe, they sent a couple guys out who got to where i was within 15 minutes of my call and they were able to pretty quickly open my car door and get my keys out. They were all very kind the entire time and the two guys they sent were a couple of jokers which is a plus in my book. Ended up costing me 75 dollars which seems quite reasonable to me.
Wendy Rose
2023-11
Aaron was so helpful and kind! Kept me up to date the whole process. Truly +A service and whenever i need key or locksmith service will definitely be using them in the future. :)
Quin Warr
2023-09
Aaron was so helpful and kind! Kept me up to date the whole process. The problem ended up not being my key but he even tried helping me jump my car! Truly +A service and whenever I need a replacement key will definitely be using them in the future. :)
Lynn Rush
2023-08
My experience with Tim at Albemarle Lock & Safe was great! He provided great security recommendations at a reasonable price.Tim was polite and professional and cleaned up after he was done.I would highly recommend this company!
Rachel Snoddy
2023-11
I am a property manager and Tim recently assisted me with lock replacement on a few apartments. Great service and very knowledgeable! Will definitely use their services again.
Christopher Haggerty
2023-11
I did business with this lock shop years ago but moved away. Now that we’re back in the area we will be using their services again. They do excellent work at a fair price and their customer service is spot on. Can’t recommend them enough
Lance Holland
2023-08
Great service. The Toyota dealership wanted to charge $550 to replace a key fob and needed an appointment to leave the car. Steven took care of me in minutes at a reasonable cost. Highly recommend!!!
Teska Diero
2023-11
Aaron and Robbie showed up promptly and saved our bacon from a "lost all car keys" situation... a fraction of the cost versus dealer. Definitely the right solution for locks and keys!
BOUKHECHBA Mehdi Wassim
2023-08
These guys are the best in town. Erin saved me when I lost my car spare keys. Very professional, friendly and the whole process toke only few minutes. Thanks Albermale Lock and Safe.
Chris Morgan
2023-11
They was able to replace the broken key and make a new one that has a chip in it. They programmed the new key to the car so it would start again and it was very affordable.Thanks!
Bruce Johne
2022-05
Called at 4:30pm after realizing I had locked my keys in the trunk of my car (1970 Chevelle.) Tim was here before 5pm and had my trunk opened by 5:30. Very difficult car to open given the age. Tim was great and took extra car not to damage my treasured Chevelle! Nice job Tim!
Jeanne Ann Williams
2023-10
I needed to get into my personal safe before a trip. The battery was dead and I couldn’t find the key. Sean helped me figure out a way for them to pick the lock and get me access on short notice. And they were pleasant to deal with. Thank you!
Harry Dubke
2023-12
Quick, professional, helpful. Quickly made a copy of an ‘80s BMW motorcycle key and cost me less than $5.
Yajaira Love
2023-06
About two weeks ago my key fob was broken due to water damage and Mr. Aaron has gone above and beyond to help me out when I most needed. When I say he has the most positive attitude and uplifting energy it is truly an understatement. Thank you so much to Albemarle Lock for sending him out!
Buzz Becker
2023-06
Jen came to our unit today to help with some locks and we were thrilled with the service. It's a very stressful time of transition in our home and she was the absolute example of professionalism and thoughtfulness for our job. Send these folks your business.
Arthur Oker
2023-09
Sean was fantastic. He came out quickly and kept me updated the whole way through. Very quick and great service, definitely asking for him if I need it.
Tim Maywalt
2023-05
I was in a rush to get new tenants into a property and stopped at Albemarle Lock & Safe for a set of duplicate keys. They set to work to make them and I reached for my wallet, but found I had left it home! I was in a jam - I had to get the folks into their new place. No problem! They just said "here - take the keys!" With a smile and no mention of what an airhead I was to forget my wallet. That's great customer service.
Andrew Thomas
2023-05
Jen fixed my door lock with a cracked cylinder and was fast, effective, professional, and pleasant. The people at the office were nice and responsive too. Good to handle business with, have no reservations!
Monday | 8:30 AM-10 PM |
---|---|
Tuesday | 8:30 AM-10 PM |
Wednesday | 8:30 AM-8 PM |
Thursday | 8:30 AM-10 PM |
Friday | 8:30 AM-10 PM |
Saturday | 10 AM-10 PM |
Sunday | Closed |
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