4.2 (158)
2146 E Midland Trail, Buena Vista, VA 24416
(540) 572-0061
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brooke Noyce
2023-05
Always have to dodge all the craters in the parking lot; definitely needs repaving. Also looks dirty inside. Toilet paper is cheap though.
Benny Hancock
2020-05
Store needs to be expanded due to community demand for goods and more staff. I went in on a Saturday and there was only one employee who opened the store by themselves until another employee came in and closed by themselves. First that is very dangerous to put your good employees in danger like that and second your customer is waiting in line for over a 20 minute waiting period on being checked out at the register. This is the district or regional managers fault by not giving the good managers there adequate help. Remember when you have enough people to put up merchandise in the store but also help customers it will generate more capital and revenue not just for dollar general but for the town. I absolutely hate to see good people overworked for less pay just because they love their job and community they serve. I hope this gets to the Dollar General regional managment...you guys are killing your own business and careers by cutting funds and budgets to these store. By making your employees try to explain why thing's are the way they are because of your inadequate managing skills. Heres some advice, try building a better understanding of what certain stores need because none are the same, communities differ from town to town. If a store isn't making enough money that usually means that either product isn't on the shelves, which an employee can't do if they are running registers, or setting up for the next seasonal section, and trying to put merchandise up. You can't have both...you need more staff...more room for merchandise..and most of all more compassion for those good employees who have been putting up with this type of mismanagement...not local..but regional..because you guys are the ones taking everything that is essential to your local manager in being able to have staff payroll and have appropriate stocking solutions...Since this store has been open staffing, and needing more room has been an ongoing need for over 10 years. Just think how much revenue was lost due to the fact of customers leaving for having to wait so long, or merchandise still trying to be put up when that merchandise could have been sold if only you had the resources to put it out on the floor before the store opened, I heard years ago that when a truck was scheduled all the employees came in and emptied the truck and had all merchandise put up on the shelves after the store closed at 9pm and had all product up in only 4 hours with full staff for only those 4 hours..if all of it was put up before next day opening then more product would be sold and more money made...and you could schedule more staff for the influx....please take it to heart how hard these people are working and get them the help they need..
Panzer Wolf 181
2021-05
They usually have what I need. The prices are variable, some are lower that Walmart, and some are higher. Employees are very friendly and helpful. I never feel like I am bothering them. The store Manager is really great.
Sydney Laden
2022-05
Items that say there clearanced on it don't ring up at the register as marked down and the cashier doesn't correct it. Bought DG brand sink stoppers that don't work , and DG brand peel n stick wall hooks that fell right down.
Ed Ozols
2020-05
Great place to take a break when you are on the road. Lots of stuff to look at in the gift shop. Breakfasts are good and fast. Breaded okra is delicious.
Chrystal
2018-05
This is a nice Dollar Store, the staff is very nice! Only reason I dropped to 4 star is because the parking lot has a few canyons in it. Management needs to get on top of that and have it repaired.
Kimberly W
2019-05
I enjoy the Buena Vista DG over the Lexington one simply because the princes are ALWAYS right. The Lexington store could take a que from them. Also the BV employees are more friendly. I wish they sold more of a particular line of products because then I wouldn't have to go to the Lexington store at all. Good job BV.
Devin Kindle
2022-05
Honestly, the most organized dollar general in the county from what I've seen! I've never had an issue at this location and staff is always friendly.
Mindy Chaplin
2020-05
Love this place! Always have what you need/want plus some!! Employees are always so nice
thomas cutler
2019-05
You can find most anything there buy kitchen sink at a fair price.
Jackie
2021-05
Always friendly employees. And always have what I need. Saves me a trip to walmart or food lion.
Diauiiio3ui nneStrowbridge Strowbridge
2019-05
To much stock throughout the isles !!!! Can't even get to the items I need without trying to move massive amounts of stock !!!! This is every time I try to shop , mostly I get angry and leave the store rather than fight the crowded isles !!!!
gary shires
2017-05
Horrible costumer service. Rude employees and not helpful at all. With over 3 other dollar stores in the county it is advised to steer clear of this one. I will never spend another dime here.
Deborah Shade
2019-05
For a big clearance sale I walked out with nothing. Could not find anyone to help me and the cashier had a lloonmggggg line
Lizz Grenfell
2020-05
A bit hard to shop on delivery day. But other wise a great store
Sara Rexrode
2019-05
Good for a quick shopping trip. Prices are higher on some things.
Jim Ellis
2020-05
Wonderful store. Friendly staff. Lots of selection.
Tami George
2021-05
My go to store! Great service and friendly staff
JASON TOMLIN
2018-05
Good place to shop they carry a little of everything
Sonja Suthers
2021-05
Lots of variety.the only thing lacking is faster customer service
Nikki Flint
2021-05
Was crazy busy but the 2 girls working took care of everyone with smiles and accuracy.
Jim Paxton
2019-05
Service slow due to same people stocking.Plenty parking close to front door.
Adam Doyle
2017-05
Great selection very clean service with a smile
William Loving
2019-05
Good cheap prices friendly employees good products
Autumn Staton
2021-05
Great place to shop and always in stock
Claudette Carter
2021-05
Good deals and selection. When stocked.
Jason Noel
2020-05
A little crowed but overall good shopping experience
Southern Belle Reviews
2020-05
Wonderful store with wonderful people managing it.
Cissy Shires
2017-05
An extremely rude older clerk at the register checked us out and was horrible :( I'll never go back
Joey Carter
2021-05
Friendly staff, had everything I needed.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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