Kroger

James Blevins

2024-04

Great selection of products and good employees. This place is a pigsty though and looks like it hasn't been cleaned in quite a while. There is grime and old objects under all the checkouts and everything, and it's disgusting. Do they even have a janitor? Cause if they do, he's doing a bad job. And if they don't, they need one.

Michelle Colbert

2023-10

(Last Week) If it wasn’t for my recent visit to the Kroger‘s, I wouldn’t have remembered to post this review which is long overdue. I don’t know if it was a vendor or an actual employee of Kroger’s, but while I was shopping, there was this pallet that was stacked too high that could’ve easily fallen, but the employee simply ignored it as they chatted with the female over by the bakery department. Customers shouldn’t have to move out of employees way. It should be the other way around and there shouldn’t be anything that would cause that hazard or that would make it so a customer would have to leave or not go in the area that they were hoping to get food or whatever else they could get at the store. The male definitely looked relaxed. Anyways, besides not being able to find the product I was looking for while walking through the store it just brought up the memories that I forgot that I was supposed to post it a while back about how I really felt about visiting the store for the very first time..What I thought .:End of Last Year Visit:.Awful place to visit. The place or the employees just make me feel dirty when I visit the store. The manager??? Idk seems to have an attitude and a sweaty appearance (messy hair and clothes (maybe he was lifting products in the back. Idk)) there were a lot of employees hanging around the front not assisting customers. They were chatting amongst themselves and on their cellphones. They have no real dress code for their employees. They should. It’s a profession environment no matter what the job is.*** that being said I’m not talking about all employees. Some actually looked like they tried and knew their job. ***I really wish they had a Harris Teeter nearby. At least they have some standards.I would never judge a whole company because of a few individuals that I didn’t care for because of their actions and words used towards me. That wouldn’t be fair. Especially since I’m just now being it to their attention and they have not been able to improve their store or business from my feedback. I just hope they take it seriously.I will say I did visit the another location soon after that and they had a nicer store and the manager was dressed nicely and he had no problem assisting me. Sadly it doesn’t change the view I had of the Bristol VA store . Do better.Btw Krogers is selling a plant at another location for $8.99 at this location however it is still priced at $29.99 when I asked about it the my approved of the price change while at the register then after submitting payment they canceled the transaction stating they can’t prove match even with their own stores. They didn’t even want to provide a receipt for the cancelled transaction but we asked her to give it to us for proof that it was removed and to make sure the charge falls off from the card. I have pictures attached below. It was just freakin rude especially since they had already authorized it and then thought we would buy it regular price. It was already ridiculously priced. You’re better off buying the plant seeds from a gardening store.

Kara Boyd

2023-07

Kroger is now my official go to for all things dairy-free. There natural foods selection far out ways other local markets. I am forced to be dairy free now and I can find all my substitutes here. All but cottage cheese. I will have to let that one go and move on. Although, I will say this stuff is not cheap! Why can't we get healthy food options at the same price as other items? Stuff that is bad for us is penny's compared to healthy.

Charles Ward

2024-04

This Kroger has gone down hill very fast, I'm not sure if maybe the store manager has brain damage or maybe he's trying to run it into the ground but yeah it's going south pretty fast. I wish they'd close up and ship out and let Publix take over!

Kerina Venuto

2022-05

In the last year the store has gone down hill. It is dirty, trash on the floor, the bathrooms are so disgusting, I will never use them again. Items are always out of place- Came in on a Friday and there was an acorn squash in with the tofu. Came back on Sunday and it was still there. 🤷🏻‍♀️ Produce quality has not been good, there is often rotting fruits and veg. Produce on the floor that employees are just stepping over. Produce that is covered in dirt. I don't know if the owner/manager has changed in the last year, but it has been very disappointing. The only reason I keep coming back is because of it's location and there are many Kroger and Private Selection products that I like. There are never any shopping carts , they all get left in the parking lot. The employees, especially the ones fulfilling pick up orders, look very unprofessional. I have often seen them in sweatpants, looking like they just rolled out of bed.PLEASE 🙏 CLEAN UP THE STORE!

Robert Spurgeon

2024-02

Based on my experience, I advise caution before choosing to work here. The company has a tendency to overstaff, which often leads to reduced working hours for employees. This can be particularly challenging for those relying on a steady income to pay bills. Additionally, I've noticed a pattern of retaliation in scheduling practices. For example, if an employee has pre-arranged plans on a day when their hours were previously cut, and the company attempts to call them in but is ignored, there seems to be negative consequences. This practice can create an uncomfortable and unpredictable work environment

K&N Painting

2024-04

Awesome customer service & I'm always very satisfied with the meat department. ⭐ ⭐ ⭐ ⭐ ⭐ Highly recommend Kroger's!

Ascending Master (Drax)

2024-03

Standard grocery store but out of the ones here in VA its one of my favorites the meat is good there

Christine copen

2023-11

Hi I was at the bristol va location on Oct 31st at around 945 pm at a self checkout when 2 of your employees one was named Donnie and the other one was a young blonde headed boy caused a hellausious secen with a middle aged man who was checking out falsely accusing him of shopping lifting embarrassed him really bad and told him to get the f outta there store and they didn't give a f about him..when this man didn't do anything inappropriate they followed him to his car I have this unacceptable behavior on video and it will get out to the media because this representing your company..he went to the desk to try to gt management and was told there was none..I would highly recommend these to getting fired because after speaking to other employees this am this happens quit frequently but everyone over looks it Even ur so called magement..im sure I wasn't they only one who got it on video..if it would of happened to me I wouldn't of left the store that easiesly or nicely..so what kind of people do u hire..

Crappy Gaming001

2023-11

Employees are hard working but extremely mistreated by the stuck up arrogant rude customers. People need to under stand that the employees are over worked the store is short staffed give them a break think about your fellow man before you yell or scream at them. Employees are great and friendly but the customers are rude hateful and greedy the customers that shop here make me feel ashamed of my fellow man

Junior Harless

2023-06

I think they have the best fried chicken around but they hardly have any ready. The last two times I've gone there specifically for their chicken, they didn't have any and when I asked if they were going to put any more out, I got the same answer both times..."it's in the process, it'll be about 30 minutes". It wasn't.That's my complaint and the reason for just the 3 stars. It was supposed to be only 3 but came up 5.

David Cousin

2024-03

Good place to shop for your groceries and very good prices

Van Kiser

2024-03

Great prices on their ice cream usually. And other products

Chris Dover

2023-05

Kroger is the ONLY place I grocery shop and has been for many years! I love this place and the employees always make shopping here a awesome experience! Always polite, and always going the extra mile to make sure your shopping experience is always THE VERY BEST! I cannot say enough positive compliments about Kroger. I've NEVER had a negative or bad experience, ever. I will highly recommend Kroger regardless of competitors. Nobody can beat the Kroger experience! Thanks for all you do to make my shopping experience the very best. I easily give Kroger a Five Star experience, always!

Jamie Lynn Heath

2023-06

I always look forward to going to Kroger. I always find everything I need and lots of things that I want while I am here. In addition, the prices are very reasonable. The appearance of the store itself is always very clean and well maintained. Thanks Kroger for another pleasurable trip to the grocery store.

john smith

2023-09

i am very disappointed in the meat dept. The lady that is over this dept is very rude. I shop early, i spend 100. to 200 a week. I usually shop 9am. Never any meat in the meat case...i like to pick out my tenderloin steaks. I never complain about any of krogers associates . we are a union family, my husband retired from ibew lu 934.

Terry Trussell

2023-06

Gotta love Kroger. Pro union!

Linda Yakey

2024-04

If the workers use the same bathroom as the general public then this should be a crime!

Sherri Pearce

2023-08

The best store to find what you are looking for. A great selection of everyday needs and a lot of hard to find items here. Great sales and staff is always helpful and friendly.

Linda Alexander (Alex)

2024-02

I like Kroger because they usually have what I need and you can get in and out with no problem

Yada Callanan

2023-08

I have ZERO issues with stores utilizing anti-theft measures, but my experience today in BRISTOL was beyond explanation!! I used a CASHIER LANE, the cart was unloaded on the belt, pushed fully through the lane and the bagger placed my groceries back on the cart. Imagine my ANGER as I walked through the 1st exit door and the cart wheel completely LOCKED UP?? What was this?? After trying to move it out of the way, a worker came up and informed me it was security locked "because I didn't take the cart fully through checkout"??? She CHECKED MY RECEIPT, UNLOCKED MY CART AND TANKED ME AS IF ALL WAS WELL! It is NOT WELL!!! I do NOT APPRECIATE BEING LOCKED AT THE DOOR! You want to question my cart, WALMART ME, STAND THERE AND LOOK FIRST! I DIDN'T EVEN CHECK MYSELF OUT!

djmagnify

2023-07

Love this store great prices and very helpful. I do have one complaint and its not about this store but about Krogers in general. Theuused to have amazing potatoe chips of there brand the regular, lightly salted and my favorite was the ketttle cooked jalapeño chips theu was amazing! But the sad new is they uave changed ship makers or something cause the new lroger brand of chips are no good at all

Inez Fontanez

2024-03

Love Krogers, They have Great Sales!

Mike Jones

2023-05

Bought this medicine in the pharmacy that is inside. The lady's there were very accommodating.

Debbie Keith

2023-11

This store runs higher prices than others in our region or I would shop here more often.

Todd Zilla

2023-05

I love Kroger and always shop here, however, today I left my groceries and walked out due to a lady named Ginger who was so unfriendly I was trying to get her attention, she looked right at me and I began speaking to her and she completely ignored me. I finally was able to get to her to acknowledge me and asked if there was a cash register other than self checkout open. She looked at the service desk, where there was no one, and said "I guess our 7am cashier didn't come in today and said I would have to use the self check out," and just walked off like I was bothering her. I could have easily used the self checkout, but being a supporter of working people and refuse to use self check out because it takes away a job of a human. I am a strong supporter of labor unions and that is my main reason for shopping at Kroger, because they are a unionized store. I will continue to shop here, however, Ginger needs to be in the back or cleaning the bathrooms, not dealing with the public.

Devyn Hoyle

2023-09

The best thing about this location is the board head deli meat, the lines are usually very long and customer service can be lacking. The cantaloupes and Athena melons were surrounded by fruit flies

April Davis

2024-03

Bathroom is always nasty! Please clean the restrooms!

David Gabbard

2023-11

Good service by employees. Easy in and out. Great products

Ronald smith

2023-05

Isn't it strange how when a person goes to the pharmacy to pick up an order and the lady trying to check you out is staring blankly at the computer and pressing buttons for about 5 minutes? So strange.It is even worse when she says "The system is being slow today".... BUT.. she didn't realize I could see the guy working the drive-thru and he could take care of 3 to 4 customers while she is standing there pressing buttons and making excuses. CLEARLY, the system isn't being slow, she simply didn't know what she was doing.Kroger. TRAIN PEOPLE to do there jobs or DON'T HIRE THEM. This woman was clearly lying because she had no idea what she was doing.DO BETTER!!