CVS

Jamie McFadden

2024-02

I will never go to this CVS ever again. I had some items I got on my FSA card. Don't know who was at the front counter but he was so rude. I have went to other CVS,s and have never been treated as this man treated me. I ask him what I had left on the card he said he could not find it. Got home was right at the top on the . If he doesn't want this old lady to come to this store I will oblige you. Hopefully he doesn't treat the older citizens like that all the time.

Wendy Miller

2023-11

I will never use this location or store again. (CVS, East cedar Street,Bristol TN) The manager was a complete jerk and very rude to me. I called the pharmacy, that location to make sure they would fill my prescription before I had it sent there. And as I went to the drive thru window to pick it up. The manager refused to fill my prescription because of where the prescription came from and his own person reasons as he stated. As he said he personnel has the right to refuse any medication prescription and he refused mine. He was very rude and talk down to me. He doesn't know me or had no right to treat me the way he did. I will NEVER buy another thing from that store EVER!!!

Crystal Bartelson

2024-03

This Pharmacy don't deserve no Stars they get one prescription in but they don't get the second one know when your doctor send it in at the same time and they say they didn't get the prescription won't know I'm going to well they got the first prescription it all comes in at the same time so what happened with the other scripture are they keeping it for themselves or what and going through the automated system just to get to the pharmacy it's hard got to keep dialing until about a minute system let you through to the pharmacy does 9 times out of 10 they don't even understand what you're saying you have to yell at them and then they understand

patty cadle

2023-07

I am really debating on switching pharmacies. Every time my family has a prescription called in there is a problem. They either get a name wrong, birthdate, or when I call to check when to pick it up the time is wrong. They are always so backed up due to lack of employees or poor staff that it takes way longer to get prescriptions. Also, they close early on Saturday which for people who work during the week is a huge inconvenience. The store is open, but not the pharmacy. That’s the whole reason I use to use CVS was to be able to get my prescriptions in a timely manner and seven days a week.

Erika Wheeler-Young

2023-07

Went in to grab some hair products then remembered I had prescriptions there to pick up from several weeks ago. The pharmacist acknowledged me & said she would have them ready in 10 minutes. I appreciate the kind & swift service CVS!

Emily Y.

2023-11

If you're going through the drive thru line, expect on a normal day to wait 30-45 min. I've been 3x now and has been the case each time.

Lavelle Jackson

2023-05

I used to love this store and would take my mother frequently, but had to stop going. Seems that CVS puts more value on 1 pharmacy employee than they do their loyal customers. THEY ALLOW him to double park his silver Porsche SUV and take 2 spaces in front of the store every time he works. I suppose they feel that it’s ok to place more value on his precious Porsche than my basic Camry. Although they will financially survive without me, I will be taking my mother across the Street to Walgreens. Complaints to corporate and within seem to land on deaf ears. I’ll not spend another penny in CVS on Valley Drive in Bristol, VA. Sad

James Brown

2023-05

Shopping CVS used to be easy until the new pharmacy cashiers what an upsetting event over lack of knowledge generic prescription. From the reviews I understand it’s not only me that feels this way. Hope they get some better help soon

Gregory Cabaltica (PimpDaddyNash)

2019-05

Nice clean store. I purchased a series of Vitamins and forgot to use my CVS Discount card, but the cashier re-rung everything no issue. I mark down a star as I had to wait a long period for the Pharmacy Dept, yet they had 3 staff behind the RX Counter.

Morrigan L'Ankou

2022-05

The only reason I give this place one star is because I can't give no stars. The pharmacist that works here is rude, unprofessional, and disrespectful. She tried to question me over a legal pain medication script from a pain clinic that my Virginia medicaid pays for like she was a DEA agent or something and would not fill it. I literally have a broken neck in 2 different places and she had no excuse or reason to act that way. Which I will be reporting her to CVS main office so she may not have a job there for long.

E Sanz

2018-05

Driving through town on my way to Texas and had a script called in to this CVS and had to have them call my home pharmacy to have it transferred. Everyone I spoke with and delt with was so professional and courteous. I am very impressed, thank you CVS Bristol.

Suzie Que

2024-04

Employees act like they don't want to help

Tonya Lowe

2020-05

The pharmacy is very understaffed at all times. Drop a prescription off, you will have to wait 4-5 hours to pick up. Call with a question? On hold for 30 minutes before someone will answer. If your unfortunate and don't have insurance, don't count on them to help you get the lowest price. I will NEVER use this place again after today!!!

Travis Hill (Rayvis)

2016-05

The staff here has always been helpful for the most part. The store is also open to couponers, as my wife and I sometimes coupon here. The only issue, which is probably the same at other CVS locations is that when there is a good deal, it's hard to get it because this store doesn't keep a lot of any particular item in stock.

Donna D

2021-05

Gentleman working register this morning was fulled masked and very polite and helpful. Had great feeling of security as pandemic numbers are on rise here. Rare to find store employees in our area actually following covid safety guidelines. Thank you!

Susan Lemon

2022-05

Clean , well stocked & organized store...Staff up front and at the pharmacy were very customer friendly and informative.We also chose here to schedule our vaccines and as always, it was an excellent choice.

Charlie Stiltner

2024-04

Horrible experience reading from the comments I am not the only one

Subaru STi

2023-05

Traveling out of town, this store was very helpful to help me fill me meds that I forgot to bring.Thank you CVS

Dave Slagle

2019-05

Excellent store and pharmacy staff at this location. They are very helpful and friendly and the store is always stocked and very clean.

Eric Atwell

2023-05

This place has a very slow pharmacy and the pharmacy drive thru is always backed up.

Secret Shopper

2023-08

Horrible customer service no wonder they are having to close so many locations!

deneen steffey

2020-05

Great folks working hard and helpful at pharmacy! Hats off(

Sheila Murray

2022-05

Love my CVs on Valley Drive they are awesome

Dean Cordle (ChaXe)

2017-05

Drive through pharmacy is really good.

David “Dave” Wayne

2023-05

Very rude and unhelpful from beginning to end!

Archie Hubbard III

2022-05

Fast checkout. Nice people.

Terry Trussell

2023-05

Like the store. High prices!

James Gilmer

2018-05

Pharmacy staff could be friendlier

Jackie Greer

2023-05

Friendly people