Northwest Ace Hardware

Falyn Wells

2024-03

I have been in here a couple times since it came under the new ownership of being Ace and not Heaveners. I am impressed with the selection and appreciative of their pricing, it’s comparable to the big box stores prices. I will most likely be back here. Staff was super friendly greeting and letting me know where I could find what I was looking for.

Glen V

2024-03

Awesome to have a real hardware store with real inventory and really friendly and helpful staff in town. This Ace reliably helps me avoid going to Christiansburg. The previous TruValue that was here was such a letdown that I barely ever considered going there for anything... 90% chance they didn't have it, if they did it was overpriced, and the staff was not helpful or nice.

Viydah

2023-10

I came in yesterday to get a drill bit and ran into your wonderful employee, Mark. I ended up walking out with 5 other things because he was so helpful! I had a lot of random things I needed to fix in my apartment and he gave me helpful recommendations/solutions to my issues. Greatly Appreciated!

Kenneth Boles

2024-01

I was in there about 10min ago. I tried to get the website price on a product I was purchasing. They told me that the store is stocked by Ace but not owned by Ace so they don’t except Ace website prices.Guess that were a local small businesses bullcrap must be rubbing off.

Rebecca Rader

2024-01

I have only been here a few times but it's been a great experience and it's a very convenient location! Many times there's no need to drive all the way to Christiansburg

thomas burroughs

2024-04

Staff was super helpful and worked to get the parts and pieces for my choreEven shortened the steel pipe i needed.Thanks guys!!!

Eddie

2023-07

Very nice ace hardware, the staff were friendly and helpful.I noticed they had Pokemon cards behind the counter, I wasn't expecting that but it was an interesting addition, no magic cards though. I would have liked to see MTG in with the collection to buy.

Noah W.

2024-04

Ace is in fact the place with the helpful hardware folks.

David McGrath

2023-05

I came with a small project that required very specific clips. someone helped me, showing me a bunch of options, and we found just the right thing! the whole experience was pleasant and fun. and my project turned out great!

Aaron Keller

2023-11

Nice store but finding things can be a bit difficult, fortunately the workers are helpful for that.

Christine McCartney

2023-05

Wow! The shelves are packed, and prices are reasonable. Everything you need and only minutes away. There are plenty of staff, ready to help. It's just like it was in the 80s with Heavener.

Douglas Greiner

2023-08

So much better than what was there before! Keep up the good work and maybe figure out how to "expand" and get better parking. :-O

Kabir Verma

2023-05

Employee Mark was extremely helpful in finding me an unconventional solution to an issue with my car key fob. Saved me ~$130 on buying a whole new one.

Josh Carroll

2023-05

Northwest is breathing new life into this place. Best grilling selection in the area. Rubs, sauces, and tools are all at your fingertips and you can grab items to complete your honey-do lists as cover.

Dean Hughes

2024-02

Guys were super helpful and very kind!

Jack Nuckols

2023-05

I went in there looking for a part that it turns out I didn't need. The sales crew was extremely helpful, and props to them. Keep up the good work.

Ash Durrbeck

2023-05

Well stocked with kind and helpful staff. It’s nice to have a hardware store so close to home (really beats driving 15 mins to Christiansburg.)Dog friendly too!

Alby Koolipurackal

2023-06

Absolutely amazing service, I needed some weird screwdrivers for a project and they help me find exactly what I needed.

Brian Armstrong

2023-05

Amazing selection with wonderfully helpful people. Had a problem with a staple gun awhile back and they got me squared away.

Elinor Benami

2023-05

Well stocked and much better use of space than the previous occupants. Excited they're herea and will be going back!

Sandy Schlaudecker

2023-05

Couldn't find what I needed so an associate found it on line, found the aisle it was located in and showed me where it was. Excellent service.

Rick Furr

2023-07

Good and much improved store inventory. Helpful and friendly store employees.

Jeffrey Crowder

2023-10

Glad to have this location in Blacksburg! Me being from Roanoke its nice to have them here!

Chris Moore

2023-05

Place is pretty cool they have a ton of different things you may be looking for. And they have plenty of employees. Something that is rare these days.

Sam Myers

2023-05

This place kicks the old truvalue to the dirt. There’s actually stuff you need stocked plus more you didn’t think you’d need. It sure as heck beats going to christiansburg.

john heinze

2023-05

It is so nice to have a well stocked real hardware store close by.

Sam Janousek

2023-05

Mike at Ace helped me fix my bike when I didn’t have the proper Allen key. Thanks again!!

Kristin Keyer

2023-07

The staff was extremely welcoming and helpful.

Linette Fogwell

2023-05

Great experience, helpful staff! Found what I needed in minutes.

Greg Cook

2023-05

Very helpful staff with excellent products.