4.7 (31)
324 E 5th St N, Big Stone Gap, VA 24219
(276) 455-4254
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lesa Perry
2024-02
Love this place! Mini Schnauzers are not easy to work with, but Cooper did better at this shop than he has anywhere else.
Janice Hampton
2023-05
We simply LOVE Bekah! We’ve been with her 4 years, even before she opened her own grooming shop. Most dogs tremble with anxiety when they hit the groomers door. Mine is so excited to see her he’s pawing at the door before I can open it. We’re always happy with the groom as well.
Sunshine Peters
2024-04
This place was the horrible I took my dog there n she burnt him on his chest n several places his hair was very uneven I called n ask her about the burns on him n she said the clippers must have gotten to hot that she didn't know she did it that he did make any sound showing she hurt him.... Well that's because that has to be a bold face lie no way do I believe that why would the clippers be so hot they would burn my dog n no way should they have been he was one of the 1st appointments so I call nd I very much support locally owner business all the way but this woman n no way tried to let me know what happened she offered to give me a discount a discount umm my dogs hair was sooo awful I do not recommend this groomer to anyone u will not get what u pay for if u like sloppy work and to not treated as a valued customer then this is ur place... My opinion I give u all a negative billion n one u suck...
Olivia Barton
2022-05
Bekah and Anna take care of my babies! Smelling good and clean! Titans cut is always perfect. Couldn’t ask for a better set of women to groom my dogs!
amber shackleford
2023-05
Smelly’s is the BEST !!! Brought my very very difficult dogs and in she trimmed their nails. They were bad but she gave me tips on how to make it better for everyone in the future. We will be coming back often !!! Great business, and outstandingly clean inside, especially for a business that deals with pets.
Brandi Gordon
2023-05
My critters just love going here. I had a cat that was red flagged at a vets office for being mean. Now we know how cats can get, but the tech that day wasn't very pleasant. And she tells me when she took Rudy out to clip his nails, when she got started he proceeded to pee and hiss at her. Smelly's had no problem with him at all. I waited up front to hear from the back signs of push back from him but there was none!!! My dogs love it here as well. You can really tell they love animals, I hear them just talking baby talk and reassuring my babies from the back while I wait. I'm a customer for life and wont take my babies anywhere else.
Rachelynne Smith
2023-05
I will highly recommend Becca & everyone @ Smelly’s! She has taken my new girl Dolly in on a couple of occasions, to be groomed, when she’s at full capacity, & could’ve easily told me no. Dolly, has bad separation anxiety, & she does excellent for the girl’s at Smelly’s. I can’t wait to take my other two girls to her. They know her from previous experience, & they are senior chihuahuas. They treat your babies with love, & like they are their own ❤️.
Hannah Taz
2022-05
Took my rescue here for his first "spa day". The owner was super nice and treated my boy like a king. I could tell her had a great time. He came out smelling fresh and they gave him a pretty blue bandana. I was very happy with the service and price and will be bringing him back monthly to be bathed.
Sophia Dutton
2022-05
Always pampers my baby boy! And he always comes home so happy and smelling soooo good! Love Smelly’s!
Carys Jones
2022-05
My son took his dog there to be groomed. This was the 4th time he had been there. Previous experiences had been ok.He went in fluffy needing a trim came home bald with clipper burns. Now on medicine to heal his wounds. Don't take your pets there
James Dalton
2024-04
Love the service, and care. Extremely cost effective, and professional.
Linda Burke
2023-05
Well I have to say those women that runs the dog shop call Smilly's they were great with my two dogs they both weigh between 70 and 75 lb and no problem the prices are great yes we will be going back they are so good and gentle with your dog no problem with mine thank them so much for the great job they did
Adam Herron
2022-05
More than a groomer for your pet, the folks at Smelly’s Pet Parlor take care your animal like it’s their own. Hard to find a place or people you trust with your pets, and this place is it. Best groom shop around!
Chris Richson
2022-05
They did an awesome haircut and just took really good care of our dog Benny
Anita Wade
2023-05
Very attentive to each animal and easy to work with on appointments. Very friendly staff
Mel Baker
2022-05
Ted gets his hair cut here and they are always great.
Debbie Wade
2022-05
Love them and Miss Prissy does too
Greg Schneider
2023-05
Great food atmosphere and service.
Laura Drzemiecki
2022-05
Just perfect the owner was fantastic 👌
Mark Broyles
2023-05
Nice people!
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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