Shawnee Car Care

Tina Etoll

2024-03

What a gem to find in Big Stone! Google searched for "certified mechanic" and followed the excellent reviews to their professional website. Along with knowledgeable information about car maintenance, I found one of their monthly specials for an oil change I was needing! Phone call to schedule was uncomplicated, with open availability on Thursday morning. Welcomed by prompt and professional reception, and the mechanics were above and beyond local service I have received elsewhere. They thought to reset the oil indicator on my dash system, balanced the air in my tires, and pulled the car right up to the door.The tire service is what won me over. Fillng my tires when one or two lose air, and knowing what pressure is best for the weather concerns me because I care about the safety of my passengers and those on the road. Other places, there is an extra charge for that extra step of courtesy and consideration, and Shawnee Car Care did it without my needing to ask.Do not judge by the outside appearance (for all y'all who expect a dealership shine). Notably, what doesn't go into frills goes into quality service. It is a workshop where you can expect excellent mechanic work (and a free cup of coffee)!

Cindy sharitt

2024-04

Ten years ago when I moved to Wise County, someone recommended Shawnee Car Care to me. With their expertise, I got over 300,000 miles out of a Honda Odyssey and a Honda Accord. I rarely needed more than an oil change or brakes. John also expressed concern when he thought I needed a new vehicle due to my commutes. For the past five years, I’ve lived in Kingsport, Tennessee and regularly bring my vehicle to Shawnee for maintenance and repairs. It is worth the drive for their honesty and excellence!!

Sarah Bright

2024-04

Have had nothing but wonderful customer service and a very thorough service with all of our vehicles! Kim is always so great to respond to any questions I may have & quick to speak to a mechanic if I need anything answered there! 10 out of 10, always a great experience!

Lone Crystal

2024-01

Fantastic service, and they reward cash to credit with discounts. I had to get my heating core replaced, and they did it easy peasy even during an insane rush week. Super nice to talk to, very kind to those who have limited car knowledge.

Liv R

2024-03

I wouldn't recommend you take a bicycle to this shop. Like literally they screwed up my oil change because they didn't take off the old gasket.When I first got my used van I was pretty sure something was going on with my power steering pump, however 3 to 4 different mechanics there kept telling me it was fine because there was fluid in the reservoir. (As I'm finding out there is fluid in there because the hoses needed replaced and after my research you can clearly see there is an issue with lines an now the pump). They said my rack and pinion was leaking and replaced that. Then replaced my cv joints. And after the rack and pinion replacement the guy had me get in and turn the wheel to add more fluid it def sounded pretry whiney and asked again, is the power steering pump bad and he said no. All the sounds from the steering wheel were still there. The big Opie Taylor looking guy told me not to turn my steering wheel too far.. I mean if I can't turn my steering wheel how is that not an indication? I guess because I'm a female they think I don't have a brain. Needless to say all the steering components they replaced and then some are ruined bc my power steering hoses were bad. Also tried to tell me my rear main seal was leaking, all from the power steering lines due to hard hoses and the leaks. I'm not a mechanic, but figured it all out by researching. I threw a couple thousand away. And honestly, none of the mechanics could diagnose it correctly in this area.I normally don't write reviews like this but honestly, they need to be shut down.They also changed a friend of mine mother's tires and didn't tighten the lug nuts to her wheels 3 different times... I'm not a mechanic but that should be pretty basic for a mechanic. I'm reporting them because it doesn't seem like they know what they're doing even with minor maintenance. We don't have any good mechanics in our area but this is probably one of thw worst ones.

Waffle Nida

2024-04

We’ve been bringing all of our vehicles here for years. We always get top quality service every time!

Michael Blackstone

2024-03

Shawnee does all the service work on my vehicles. Great staff, good prices, and the job has always been done right.

Rosemary Brinkley

2023-10

Wow! Got my car back better than when I first bought it. Thank you Shawnee Car Care!!! 150% recommend this garage for car mechanical repair and services.

Kolin Cooper

2023-05

Took my 4runner to them for fuel gauge not working and a rough idle. I went to pick it up after owner said it's fixed. I drove approximately 1/4 mile and all engine lights came on and the idle was worse I returned the car to them stating its not fixed waited 3 business days then was called again to pick up what I thought would be fixed. Nope it's not fixed and they didn't connect the fill hose to my fuel tank so when I tried to fill the tank gas poured everywhere in the parking lot making a huge mess and a fire hazard. I would never recommend using Shawnee car care for any reason. Unless you want more problemsService: Engine repair

Janet

2023-08

I have looked for years in SwVa...Ladies this is the place to go in wise co! They do great work and are trustworthy. They don't take advantage of you because you're female!

Paul Sturgill

2023-05

Always gets the job done. Great employees and the fairest prices around!!!

Daryl Crisp

2022-05

I've been using Shawnee Car Care for the last 5 years. Always receive excellent mechanical work, recommended tire brands that I may not be familiar with always perform beyond my expectations. Fast turnaround on jobs. Very fair pricing. Highly recommend SCC.

Brooke

2021-05

Great service, good pricing. I like that they're upfront with estimates and stick to them. No hidden charges. John is very knowledgeable. I've been happy with everything from oil changes up.

Shauna Sizemore

2023-10

I brought my vehicle in for an oil change, quick and amazing service.Thank you for help

VICKI SHELTON

2023-06

Very courteous and professional. They were expedient and affordable. I have no complaints.

Mountain Man Dale

2019-05

I will be the first to say that these people should receive 5 stars. Honest mechanics are hard to find! They are not prim and proper, but if you need your car fixed and don't want to get ripped off, I absolutely suggest you give them a chance. They certainly did me right. God bless America!

Tina Vermillion

2022-05

As I was driving through town waiting for time to pick my son up for school, I noticed my car didn't seem to have as much "pull" when I pushed the gas pedal. I turned my radio down and quickly realized it also didn't sound like it normally does. Worried that I may break down before time to pick up my son, I quickly pulled into shawnees car care. I parked my car, and walked into the office. John asked how he could help me and I explained my situation. He had me pull my car over to the garage and the mechanic had a look. It was 3pm, and pick up is 345. They quickly found the problem and fixed it for a very reasonable price. I was in and out and made it to the school on time. Thank you shawnees and thank you John! I was very pleased with the service I received!

Sally Archer Clifton

2023-11

Great fast service and pleasant service person Richard.

Duane Worcester

2023-11

If you want car repairs with a smile and a price you can afford this is the place to go,

Karon Engle

2019-05

Had an appointment. When I got there I was told that we needed to come back in 1-2 hrs and then he didnt know if he could get to our vehicle. Because he said, you know how these things work, when you start working on an auto anything can go wrong. Very rude and disrespectful. Needless to say I didnt go back but took my business elsewhere. I understand things can go wrong but dont make appointments if you dont have time to do the work. I am a veteran that lives on a fixed income.I traveled a distance to get there so it's not like I can just pick up and drive it several times a day.

Mia Nee

2019-05

Friendly service.Quality work and very reasonable prices. Always willing to help with any situation my vehicles may have.Thanks.

Jacklyn Vesey

2023-05

My kids and me was going back home to south carolina and my car broke down and they save us thank god for them I thank yall so much and many blessings to yall cause yall are a blessing to my kids and me thank yall so much they are very nice and very professional thank yall

Kalla Stallard

2023-05

My vehicle was supposed to be fixed 2 weeks ago. Every time I call I get vague answers that result in me being more frustrated. Will NEVER go back

aloma hobbs

2020-05

They r nice n respectful prices r reasonable been going there for guite awhile if I have any car problems!!!

Askat

2019-05

I went to get my water pump replaced and then it fell off and the resulting overheating cracked my engine block so I am currently shopping for a new car. Do not take your car here. Also they were very disrespectful when talking to me even before I had problems with them.

Micheal Funk

2022-05

Fast,friendly and reliable service, I have used this garage many times over the years,highly recommended

Renee rstanley2963@gmail.com

2023-05

Great service and do not try to over charge you.

Randall Bright

2023-05

Tiny tad highBut lil lower for cash not plasticBut expedient and goodVery much recommend but pay cash not plastic

Amanda Gouge Salyer

2022-05

Always the go to for anything related to our vehicles. Great service everytime.

Paul Kaelin

2022-05

Have been traveling needed oil change. Shawnee good prompt service minimal wait time. Thanks Shawnee.