3.2 (54)
400 Riverside Dr, Bassett, VA 24055
(276) 629-2547
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Grey Tilley
2023-12
Always fast and friendly service when visiting this business. Store is always clean and the pharmacy employees are so polite. They always ask me how I am doing and make me feel like I am actually cared about.
Matthew Murphy
2023-11
First off, they didn’t fax my prescription even though being contacted TWICE by my other pharmacy. They also do not answer phones EVER. I was on hold for 20 minutes and never got an answer. I’m lucky that my medicine isn’t a life or death medication because I would be screwed. If I could give ZERO stars I would.
Casey Rigney
2023-10
They have the absolute service around here!! Not only are they extremely fast and usually have my kids prescriptions ready before we even make it home from the doctor but everyone is always super nice and go above and beyond to help!!! Thank you guys for all your hard work!!!
melodie gene
2024-02
CVS in Bassett VA is always a great experience . The staff is very helpful and courteous,
Crissy Johnson
2023-09
CVS pharmacy in Stanleytown is a hot Mess. So they let their employees talk to me any kind way and I don’t suppose to defend myself. The devil is a LIE!!!!!!!!! The girl named is Morgan Faith and the lady that would not give me my medicine named was Amanda Wilkerson. Morgan have blonde hair and is young and trying to be tough. She was very rude and was arguing with me. She was very very disrespectful. The manager was also very disrespectful she let her employee talk to me any kind of way and of course she blamed me. I guess because I am black. Corporate will be getting a phone call and Better Business Bureau.
Ryan Reynolds
2023-05
Never had an issue with them when picking up my meds. They are always on time and do their best to work my wife, kids, and my medication refills at the same time. They’ve always been a pleasure to deal with in my opinion
Katie Martin
2024-01
Slowest pharmacy ever. In line for 25mins line never moved
Chris W
2024-02
Good people, good service, have been with them for years!
Kimberly McKee
2022-05
A friend of mine wanted to get her medication with good rx and the lady told her that she couldn’t use it cause it’s at their discretion if she uses it or not then when my friend said she works in medical friend and knows that’s wrong she hung up on her then she called back and asked to speak to supervisor she said no then got hung up on again then called back and the woman that answered as soon as my friend asked again for supervisor she started to get loud with her and pretty much told her she needed to get her prescriptions filled somewhere else and they were gonna call her doctor and move her prescriptions to somewhere else. So if I could give this CVS a zero I would management needs to start firing and hiring some new respectful employees.
Stephany Bokman
2019-05
If I could give a zero star, I would. The pharmacy team from the manager down is rude. Their behavior is disgusting. They all over talk you, and belittle you. Someone needs to step in and do some firing and hiring with customer service as one of the top skills learned!
Breanna Craddock
2023-05
Do Not Come Here!! The people can be very rude as well as drive thru is Horrible!! It takes forever and there is always a line of Cars all the way out to the road. This is not okay at all!! Horrible!!
Hillbilly Reaper
2020-05
Make sure you do not drop a single pill because you will not get that medicine not a second early, it doesn’t matter if you can have a seizure or heart attack without your medicine. Several of the staff are downright hateful, kinda like you inconvenience them to do their job. If it wasn’t for my insurance, I’d go elsewhere, gladly.
Noel Naff
2020-05
This pharmacy makes things very frustrating. They are not helpful, nor communicative. They blame the slowness on doctors, or insurance, or labels of medicines, or something else, so they can go on and do their job as they disregard the person that is trying to get a medicine filled and the locus of the problem.Once they kept wanting me to pay $700+ when I should only pay $10. Finally after about the 5th time, I caught the manager and he fixed the problem. While everyone else blamed insurance.2 months later (as I am writing this) same circus. Very frustrating, worse than DMV... ha ha
Nicole Bailey
2022-05
Everything is pretty decent. The pharmacists can try to be a little more quicker on service. Other than that I don't have anything to complain about.
Kelly Daniel
2019-05
The people are rude and you call the pharmacy and they just keep hanging up on you . I think my family and I will just take are business to walgreens there not rude to the customers and they know how to answer phones. Here's my 2 stars you dont deserve that
Maison Rellik
2024-04
Good place with a quick st3
Angela Green
2022-05
Worst pharmacy in town. Most of the people working there are rude and they don't want to answer no one's questions.
John Wishnevsky
2023-12
They are very helpful and professional
Kim Measells
2023-05
Super nice and excellent pharmacy techs!! Love this location and staff!
Linda Cunningham
2020-05
Pharmacy staff are very helpful. I appreciate the time they take to go over my meds and assistance finding items.
Richard J Nelson
2023-12
Staff friendly and helpful
Jimmy Howell
2023-05
This place has the most pathetic employees with a most horrible attitude!!!
taci Bowden
2020-05
Horrible customer service pharmacy staff extremely rude if i could give 0 stars i would and i will be going to a different pharmacy from now on
Brandon
2023-09
They had everything I needed in and out
Tracy Martin
2019-05
CVS has the best deals after the holidays on candy and different decorations.
Wanda Light
2021-05
I was looking for a certain brand of nail polish. Found it but a bit pricey like everything else in there.
Daniel Quesenberry
2017-05
Typical CVS. Clean. Friendly Staff. Overpriced Merchandise for convenience.
Michelle Peckinpaugh
2020-05
Always friendly and never a wait.
G. Davis
2019-05
Horrible to deal with when it comes to workers compensation payment .
Clark McMakin
2021-05
They have all you need!
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 9 AM-9 PM |
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