4.4 (55)
508 Main St, Altavista, VA 24517
(434) 369-5319
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Brunner
2023-05
The store changed its closing time to3pm on Saturday but didn’t update on google maps. I drove over an hour and spent precious gas money to get here before it closed at 5 and it was closed. Thanks, you need to keep your online stuff updated, I would have called otherwise and figured out it was closed and not waisted $40 on gas round trip. This really ate into my monthly budget for gas and I waisted 2 hours of my precious Saturday off of work because you couldn’t be bothered to update your online information. I usually don’t get mad about stuff but this really is bad to not update that information if you change it. Peoples budgets are really tight right now because of the cost of everything. I awaited to come to your store because my neighbor told me your were real knowledgeable but I don’t know if I’ll k come back again after this disservice.
VaMike 9
2020-05
Absolutely exceptional service! Found everything I needed and he helped fix it , great attitude and you don't get service like that at Walmart.His knowledge and experience saved me time and money. Honestly, the prices were great but even if they were slightly higher it would be worth it time and time again.I hope places like this or still around 50 years from now.
Matthew Medley
2024-04
Wonderful owner, very helpful
Mrs C
2022-05
The store has good products. The manager is knowledgeable but has a sour personality sometimes....and other times he's pretty nice. Kinda up and down I guess.Butterscotch the cat is cute😊
Missy Wardley
2022-05
My husband just called and asked for a price for a toilet wax ring. Neither him or I knew the price so that’s why we called. The guy was rude to my husband so I called back. Turns out it was the manager who insulted my husband and proceeds to tell that that is common sense and we were wasting his time. I told him it’s not common sense and we didn’t know the price. He then yells at me saying “you try answering the phone 100 times a day answering dumb questions.” Sir YOU ARE A MANAGER THAT IS YOUR JOB! We will not be wasting our money there. If I spoke to customers like that at my job I would be fired instantly.
John Sparton
2019-05
After going to 2 other hardware stores and being told they couldn't help me, I went and saw the owner. It took him only a few minutes to find a fitting to fix my problem. I was really impressed how fast and professional my experience was.
Michael Lane
2023-05
Nice people who have just about anything you can ever need to get the job done.
Mary Davis
2022-05
Great place to find hard to find items. Once items age replacement parts are somtimes hard to find. Check there. They know their stock and can help you right over the phone.
Tony Lights
2022-05
Called the store to get a price on an item. Turns out since the item cost 2 dollars I was wasting the guys (manager) time who answered the phone had major attitude. I will not ever spend my money here again.
Roy Tucker
2018-05
Hugh is great person but you got to get to know him first he's been working there since he was a kid and has a bound of infomation on the products that you cant buy at lowes or home depot.
Debra Martin
2023-09
He knows his stuff. And he is very helpful.
Patricia Munsee
2021-05
When you can't find it anywhere else you can always find it at round trees. They have more stuff than Carter's got pills, they're very nice people.
sharon franklin
2018-05
Excellent store for small town shopping. This store had been here many years and has almost any item you would need around home. No waiting.
AR Perry
2023-05
Reliable and they have EVERYTHING! Good prices, friendly service.
Mike & Steph
2021-05
Great mom and pops. Been here sine I can remember. Had what ever you need to fix about anything that needs fixing!
Cynthia Younger
2021-05
Was looking for Briggs and Stratton parts they had what I came for, friendly service.....I'll be back....
Derrick Farmer
2023-05
I go to a store that I know that will have what I need a hardware store that is well known for many years
Chip Perkins
2022-05
If you can’t find it anywhere else they have it. Good service
James Wilson
2022-05
Mr. Hugh is very professional knowledgeable and a delight to do business with
Berry Walden
2023-05
Great place. Great customer service.
Adrian Compton
2018-05
Excellent service and advice. Good range of products.
Zacharey Fleshman
2021-05
Called in to ask a question and the guy had a total attitude won't go back
William Noe
2021-05
There should be more places and people as helpful as here .Fantastic
Shiloh schmelz
2023-05
Very helpful great service.
Ashley P
2017-05
Always patient, knowledgeable and honest.
Anthony M
2021-05
Had what I was looking for but very expensive
Brandon Stedman
2020-05
Best lil store in town
globalmeltdown1963 .globalmeltdown
2022-05
Good ole country store
Dogrescuer 1
2022-05
A little short on the phone with customers.
Amy Perry
2023-05
This place has everything!
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-5 PM |
| Sunday | Closed |
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