K-VA-T Corporate Support Center

Jelveh M.

2024-02

The Food City Pharmacy in the Eastern Plaza in Newport, TN, consists of several staff, who are fairly polite and professional. However, there is one staff, Stephanie, who is the rudest pharmacy clerk I have encountered in my 58 years on this earth. She is rude, has a bad attitude, and behaves as if she has a huge chip on her shoulder. I don’t understand what she has to offer to this pharmacy that she is still employed there. It has now reached a point where I am willing to pay more for my prescription somewhere else, just so I don’t have to ever deal with her again. It is a shame that Food City is willing to sacrifice customers for the sake of one rude employee, when there are countless people, who are nice and polite, waiting for a job offer.

Dianne Carr

2024-05

Sales ad this week states RC cola products are 1.99 a 6 pk. Limit of 4.Manager at foodcity on dolly Parton pkw said that they are 5.99 and would not honor the ad. They are just luring customers in and finding no bargains. This is just wrong to do people this way.

Glenda Purser

2024-01

It's unfortunate that you are forced to commit to a star rating for this business...I shop late at night to avoid lines.. my disability among other things causes great pain when standing for long periods of time...I was informed by the front end Mgr. (She was Sitting down) that they will no longer have cashier's available after a certain time at night... To which I replied... I do not want to ring up and bag my own groceries... I informed her... Although I am not required to reveal that I have a disability.. that I have a bad back... (I have had a spinal fusion for anyone who may try and simplify this by saying their back hurts too) This Manager was very Curt and along with the I couldn't care less look she had on her face... Her tone was very patronizing... I asked if they had a hand held scanner for the heavier items and she told me they did not and then quickly realized anyone would know that isn't true and back peddled to say " they don't work most of the time anyway"...Let me educate you Food City... You risk a complaint being filed against you for violating the "American Disability Act" costing your business a significant amount of money in fines and compensation... It would have taken little effort for this Manager to open a register or complete the transaction at Customer Service... It is called a "reasonable accommodation" in ADA terms...I told her and I intend to follow through... That I would be bringing this to United Healthcares attention in an effort to have your stores removed from the list of approved stores that accept "Healthy Benefits"....

Sabrina Harmon

2024-02

100% don't care about disabled people would let there own employees starve before letting them work with any accomodations. All I got to say McDonald's no better also. I've seen a lot of business that don't accommodate the disabled and thats against the law but I don't see any lawyers hitting me up yet. Got hurt at work and they will tell oh well we can't accommodate lift restrictions. Yep that's the world we live in.

Amelia McFarlane

2023-12

I have a 5 lb maltipoo that I always carry...never put her down or in a cart..I frequent Food City at least 3 times each week..I have no one to watch her and she has anxiety if left alone..Too bad that people who don't take care of their pets properly make it hard for people who do...I was self checking out today and totally insulted and intimidated. Austin whom I have never seen before said I can't bring my dog in...and another guy told me I need to bag wine...I told him I intend to...I feel that I was harrassed and humilated..He went in to the big spill that corporate and law prohibits. You will never see me in this store again..I am insulted and totally humilated..These little smart a____ don't realize that customers pay their salaries..No way to treat a customer...I had wine that I hadn't bagged yet and one if the guy's said "ma'am you need to bag your wine..Excuse me...I felt like a criminal and targeted .This is not the last you will from me. I have never felt so insulted...for no reason...When he told me I have to put wine in a bag...I told him I'm cashing out and to give me a minute...Wow...unbelievable..In my life I've never been so disrespected. This is a prime example of unnecessary harrassment...So rude.

Sara Campbell

2024-02

I love our Food City stores but just wondering when the coinstar at Food city on Euclid Ave Bristol Virginia going to be fixed a lot of people use it.

Nathan T

2024-01

HR department will not call you back. It has been a month of leaving my contact info only to never hear from them. One extension even hangs up on you before you can leave a message.

Malissa McConnell

2023-05

The Coeburn Food City store is hot and when I say hot, I'm not talking about hot as in the best but as in hot (temperature wise)!! Stopped in yesterday to pick up a few groceries on my way home and immediately upon walking in, the heat hit me!! It was that way throughout the entire store, you shouldn't be sweating while shopping in a grocery store and the employees should not be burning up and sweating trying to do their job. Food City Corporate needs to adjust the temperature inside the store to a reasonable working temperature especially during the spring and summer months, yesterday it was close to 90 degrees outside and almost just as hot inside the store.

Joy Powell

2023-05

I am not sure if it’s just a person who hates their job, customers, or people who choose to buy beer but I have to say the manager at food city on maynardville hwy Knoxville Tn has to be the rudest individual. I am in that store 2 or 3 times a week buying groceries sometimes on Saturday’s I may buy my husband beer and he always has a sarcastic remark about people buying beer. I am going to ask him why he dislikes his job so much. Maybe he should find another profession

Reggie Moore

2020-05

This is the most unprofessional company there ever was. They promote based on who is their favorite not on skills or experienced personal. The district manager of the Kingsport area is the worse manager ever.. Go to their store today on Clinchfield street. Check out the dates on their products.. putting out dated item out for sale so their empty shelves want be noticed. Because her manager don’t know what the heck she’s doing. She don’t want it to show up in re claim items so they are passing off old bakery items to cover their tracks. I would not buy a thing from that store. Their equipment is nasty and again management is totally lacking. Don’t believe me go there under cover. You will see how what kind of skill set your manager and district manager really have. I honestly don’t know how you stay in business. Your turn over rate is out the roof. Ask yourself why. If you are really honest you will see why it’s management and how they screw people over.

Mark Leonard

2023-09

Ordered a smash cake for my granddaughter birthday Ordered extra cake icing on it even stopped by this morning to see if it was ready and told the lady make sure it had extra extra icing went to pick it up and was very disappointed had to buy it anyway where I don't have time to get another one won't order a cake from them again I'll drive to jc and go to Publix

TOM WIDNER

2022-05

HelloI went to the food city in elizabethton tn. Today I bought a 4lb pack of hamburger for $14 dollars . Well, it looked fine ,until I got home and broke it up . It was brown in the middle . They had packed the fresh around the block of hamburger on the outside and put the old brown meat in the center . I called the manager and let him know ..he was nice and told me to bring my receipt and they would exchange it or give me a refund ..but I shouldn’t even have to be running back to town and waste more gas ..because a employee tried to hide old brown meat in the center… I’ve never bought hamburger and it looked like that in my life and I sure wasn’t eating it . I never buy any meat from Walmart. I always get it at food city . But if I’m going to have to run back and forth to get something decent . Might as well not buy it at all ..

Priscilla Johnson

2022-05

We had ordered my daughter a birthdaycake from the bakery at foodcity on clinchfield rd in Kingsport Tennessee and already pay for the care in advance its was supposed to be ready between 12 and 1. Well they aren't a cake ready or made for my daughter. The bakery msg. Tina was so rude to us . It was a TYE DYE CAKE SHE JUST THREW ONE TOGETHER AND PUT WHITE BALLOONS ON TOP OF THE TYE DEY AND WROTE REAL BIG HAPPY BIRTHDAY YOU COULDNT HARDLY SEE THE TYE DYE. So we when up front to talk to the store mag DAWN while Tina was trying to fix the cakeandAwn thefstore mag tod us he was doing nothing about it won't refund our money back refused to give us Corporals number and tell at us to.leave the store what did we do wrong to be talked to like thst

James Collins

2023-05

Car sustained $800 in damage from a cart in a wind storm hitting it. Promised they would make things right only to wait over a month for a RUDE, RUDE, RUDE woman named Marsal to say they would do nothing. Won’t supply me with video either. Lawyer has been contacted and as for me ever shopping at one of those stores again…NEVER!

Alan Stuard

2022-05

My wife was the floral manager at the albertville Alabama food city and she did a fabulous job but her immediate supervisor (Andrea) from Chattanooga Tennessee was a micromanager and did not know how to use her employees for their potential so my wife quit after 1 month.

Theresa Bost

2017-05

Not supposed to lift over 25 pounds. Can't get help from these people. I had really hoped that Food City would improve customer service when they took over. Not happening at this location. Shame I have to drive long distance for good friendly appreciative helpful service. Go see how it's done at shop rite. Great store!

Robert Dyer

2017-05

Well, our Blairsville store is closing down...not at all surprised, Food City was a poor substitute for Bi-Lo from day 1, and everybody knew it, as attested by the customers disappearing after the changeover. Lower prices and more variety...NOT. Higher prices than Wal-Mart, and less selection and specialty items than Ingles..or even than the Bi-Lo it replaced, for that matter. How this chain is successful in any market area is beyond me, it certainly didn't do well in ours!

connie baker

2020-05

I have always had a wonderful experience at the Damascus Food City the deli is absolutely the best around. Always fresh and the workers are attentive and accurate. Rita makes the food so tasty.

Olivia Walpole

2017-05

My Daddy works with Food City and he recently took me along on a trip to TN. I met an lot of super people and the kitchens and employee areas were all so clean...nothing like theses stores in Indiana.

Kim Farmer

2017-05

I reasently bought a box of ice cream sundaes from food city they were so stale and had no nuts or chocalate on them i had to throw them away. This is why people. Stop shopping at certain stores . i thought kays icecream was supposed. To be good icecream

Roman K

2020-05

I dont know about all other negative notes, but our TRK/RFR came in 1 hour prior app, received and unloaded with in under two hours.Awesome place. (Ice Freight)

Sergio Rewa

2023-05

NOT A DISTRIBUTION CENTER A headquarters office Delivery at Warehouse26393 Hillman Hwy, Abington, VA

Kris Carter

2020-05

Very slow unloading. Already 2 hours still waiting to get unloaded and pay for lumper . I will miss my next appointment . I hate places like this .

Bob Christensen

2017-05

I think it is am ensuing when you ask me if I am an American or Spanish you need to change that or I Wil change my place to shop thanks from a American vet.

John Gregory

2024-05

First-rate operation

Rita Webber

2023-05

Couldn't find the person to leave a complaint...

Abdullo Gafurov

2019-05

The worst ever place to bring a load. Checked in at 8:53AM out by 17:03

Don Obriant

2016-05

Need to visit a Harris Teeter to see how a food store should be

Judy Carter

2017-05

Best group of people I have ever worked with!!!!!!

Crystal (MiMi)

2017-05

William smart that works there is HOT