4.3 (50)
834 VT-131, Windsor, VT 05089
(802) 674-4330
twinlinetowing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leah Cormier
2024-01
They got me in pretty quick when other local garages were booked out for weeks. I thought the estimate was kinda high....but mostly because of the parts themselves..not their labor rate. I went ahead and had them do the work. Car was done when they said it would be, and worked performed was great. I would def use them again.
Jasmine Belizi
2023-10
The sweetest mechanics we’ve ever met.My grandmother and I were driving out of state to visit family when our tires started to shake. We pulled off the interstate in hopes of finding a mechanic and we ended up calling TwinLine auto service. They dropped everything to make sure we were safe to get back on our trip and quickly too! We highly recommend their generous services. Thank you TwinLine!Service: Tires
Maid in Boston Inc
2020-05
This guys are awesome. I was hired to pick up a vehicle from them and the customer didn't leave the key. They took their time to help me out and get me back on the road and didn't charge me anything. Much respect for these gentlemen.
Douglas Brown Jr.
2024-01
Used them for towing and auto repair. Had a good experience with both. Pretty trustworthy and responsive.
Melissa Stacy
2023-05
We're new to VT and were looking for a new place to take our cars. With Twinline, we've found it! They are friendly, easy to communicate with, and proactive for their clients. I brought my daughter's car in for an inspection, and they found an issue with the exhaust. They quoted me the cost, and then worked to find less expensive parts so the total was less than what I was anticipating. It's great to find a shop that is so aware of the clients needs!Services: General repairs & maintenance, Vehicle Inspection, Oil change
Buddy Welch
2023-09
They are one of the best mechanic shops and towing companies in the upper valley I will forever do business with them and I help promote the company by telling my friends and family about them and I hand out business cards to people and let them know to callService: General repairs & maintenance
Dave Churchill
2023-05
We have always received professional and courteous from the staff at Twinline! My wife and I trust the mechanics at Twinline and that is hard to do at many auto repair shops! If you want speedy, trustworthy service go to Twinline Towing & Recovery! It is just that simple to get your auto serviced even if you only need a Vermont state inspection.
Wilburn O. Bonnell, IV
2021-05
Twinline recovered my 4Runner safely & quickly after the rear end slid into a muddy ditch. Kevin (owner) called me promptly after being contacted by my roadside assistance company & was friendly and efficient setting up an appointment (for the next morning, at my request). Didn't get the two drivers' names but they winched / tugged the truck out of a tricky location (slippery, narrow road, avoiding a well) and were professional & nice. Hope not to have to, but would certainly call Twinline again.Service: Car towing
danielle ross
2019-05
Thank you Twin Line ! Very good experience!I waited till the last minute to make an appointment for my inspection, as usual... They got me in before the end of the month. Everyone was friendly, including the dog! 🐶❤ I will be a return customer and I would definitely recommend them to anyone!
Angela
2020-05
My minor child who just got his license and first car went here for an inspection. After 10 minutes of looking over the vehicle they told him it failed. They told him that he had to pay $55 even though it did not pass. When he questioned why he had to pay the man, he was rude and said he wouldnt give him his keys back unless he gave him the money. Not only do i feel that that they saw a young kid come into the shop and took advantage of him, but they were rude and inconsiderate. I will not recommend this business to anyone!
Steph Fowler
2022-05
I got in a really bad car accident on interstate 91. They were right on the scene just the same time as the ambulance came. Thanks guys
Peter Coughlin
2020-05
I can't recommend this company enough! They pick up the phone when you call, assess the situation and see how best they can help. In my situation, it was the Saturday of Labor Day weekend. They called their driver who direwolf what he was doing, came over in a short amount of time and helped us get pulled out of a sticky situation. Or was no problem for him and he took a big headache of our shoulders. They are great and will definitely be my first call thre next time I need help. Thank you!
Tina Mcmahon
2022-05
They are the best people in the world. They treated us so good. They made sure we were safe and taken care of. Thank you so much Kevin and Pete. We can't thank you enough.
Robert Sherrill
2019-05
Been there 3 times in the last 3 weeks to get my car to pass inspection. Each time they fail it for something else and are happy to write up an estimate for the repair work (which I have had done for half what they would charge). Last time they could not replicate the problem, a problem I have never had in 120,000 miles of driving the car, and am faced with getting a problem repaired that doesn't exist to get it to pass. Oh yeah, failed for "vehicle height not in spec" too. Its a Toyota Sienna soccer mom van, no mods strictly stock...so don't get your car I inspected here unless you know what height your car is supposed to be and it's at that height. Ridiculous. You deserve what you get if you get service or towing from them.
Heidi Porter
2019-05
Recently I was in an accident and had repairs at another shop. Those repairs were not done correctly and atfter continued problems, I sought out a second opinion. The guys at Twin Line were not only kind and respectful, they discovered the problem quickly. The staff was helpful and gladly wrote a second opinion. Thanks for everything!
Tiffany Martin
2017-05
Very nice, professional people who are knowledgeable about the service they provide! If my vehicle has a problem, they show me so I know what the problem is and how it needs to be fixed. It's so nice to physically see the difference, instead of just being told something was replaced.
David Clemons
2021-05
We are a contractor from Massachusetts working in Vermont and our truck broke down, and they towed it off the highway. They let us store our truck in their yard overnight until we could pick it up. Great company to work with. We will be using their towing services in the future if needed!Service: Car towing
Zane Manley
2019-05
They're quick and can generally, at least in my experience, schedule you in within a day or two. Also, there's a very friendly dog to keep you company while you wait!
Seth Bean
2023-12
Excellent service great local business
Annette Strong
2018-05
My 16 year old got shafted on a car bought private sale and David and John were AWESOME as they got creative, helping this 16 year-old graduating college bound senior out so it will pass inspection! Thank you guys!!
Jason Larochelle
2018-05
Very honest folks. Just helped someone purchase a car from them and they put it on the lift and showed me all the service records.
ps2gtamaniac1
2021-05
Very responsive and very professional. Driver was a good fella, can't wait til one of my stupid cars breaks so they can tow it again.
Kevin Rebello
2023-08
Best place wouldn't go anywhere else great service friendly staff
Vickie Barbour
2022-05
great they took care of us right away and got us back on the road we are travelling out of state and had a car issue
Space cowboy
2021-05
They're very good at towing vehicles without damaging on or causing any incidents very reliable and friendly company
Schuyler Fica-Goetzel
2021-05
When they messed up my car the second time, the mechanic I brought it to, in order to fix their mistakes, said that my wheel was about to fall off because of their sloppy job.
Chris Maheu
2021-05
Honest people. Willing to help when needed. Would recommend if asked. Always treated me well.
Spartan Transportation
2020-05
Excellent service, affordable pricing and top notch staff. Kevin and his staff get it done right.
Stephen Gulas
2018-05
Very accommodating and knowledgeable about auto maintenance.
Joseph Sajnacki
2022-05
Answered and helpful immediately at 12am
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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