Walmart Vision & Glasses

donna corpaci

2024-03

The exam was very short. Too short. Staff was nice but Dr. Wahl has the personality of a robot. No compassion or empathy. But did seem personable with the staff afterwards. Telling jokes etc. Won't go back there if he's working.

Jessa Loranger

2023-12

Pretty rude staff (phone, insurance staff). The person fitting me when I picked up my glasses seemed to have no clue how to do it. The one who fitted me prior to ordering was great. Lovely doctor. I can see with the glasses. Won't be returning.

Danielle Bashaw

2024-04

I would give a 0 if I could. Nikki is the most unprofessional condescending person I've ever dealt with in my entire life.

Russell Wood

2024-03

Not polite at all and they advised that the don’t except “any vision insurance anymore”

Joanne Zondlo

2021-05

After a month of not hearing from them, I called. Their excuse was they couldn’t get in touch with me. Of course not, they keyed in my phone number. Incorrectly. I was furious & told them they could have sent me a card in the mail saying they were unable to reach me & my eyeglasses were ready for pickup.Their customer skills are terrible. They only give you a credit card receipt & not of copy of order form. What are they hiding? I will not be returning there anytime soon.

Shannon McNulty

2017-05

Everything in the office was okay. Staff was rude but got the job done. I paid for my services and scheduled a follow up visit. I am an out of state college student so I made the follow up visit but was leaving the next day for school. The day of the appointment they called and cancelled. I got the voicemail and attempted to call back with no answer. So I left for college. I called to get my prescription so I could order more contacts. They refused to give me my prescription because I didn't have a follow up, even though they cancelled. They basically told me that if I didn't come in that I would not be able to get my prescription. I asked about a partial refund because I paid for services that they would not give me and I paid for the exam but was not allowed to have my results. They said no and another employee told the woman on the phone to "just hang up" on me, because apparently I was asking to many questions. They were extremely rude the entire phone call and treated me in an extremely disrespectful manner. I was very upset afterwards as they would not help me in any way and were even laughing at me.I would not send anyone to this eye center! They do not have kindness or good customer service at all. I am now out a good chunk of money and can not get more contacts until I pay for another exam. I asked them to send me all information they had on me but we will see if that even happens...

Alexandra Anthony

2023-05

I went in on July 19th to get prescription sunglasses. Kal was very helpful in helping me pick out frames. I found frames I liked and he helped me decide on the color of lense I wanted and got all my insurance figured out. He said my glasses would be in between July 28th and August 1st. I wanted to have my sunglasses in time for my vacation in August. 3 days later on the 21st my glasses arrived and I love them! They are perfect and inexpensive. Everyone who I ever came across at Walmart Vision have been nothing but helpful and friendly. Thank you for all your help!

Jaime Lyn Barney

2020-05

We have had nothing but fantastic service from here! They all have been courteous and efficient with their services. If you want to pay $300 for an exam at a private practice, I guess that's your choice but for me, they've helped my daughter our tremendously.

Percy D

2017-05

I was going to leave a Yelp review but I can't leave a seperate one from the actual regular store.I've had mixed experiences here, the doctor I've seen has been condescending and though knowledgeable has talked to me as if I'm five years old.I had a terrible experience with the receptionist a couple months back when I tried to return some contacts, however, I recently went in person to speak with the manager and she was LOVELY! She more than made up for my poor past experiences, she understood my issue and was more than happy to help. She was extremely personable and we had a nice time chatting. I think her name was Jenna. All I can say is thank you, you made my day so much better; and I'm sorry if I came across cranky at first 😋 I would leave five stars for the manager if I could.

foxx xanatos

2020-05

My experience here was awful, the front people were nice but the doctor was so rude and condescending to me that I will never go back to this location. Luckily this led me to try 1800 contacts which has a FREE exam you can take online and i just paid for the same contacts about the same price level as walmart and i didnt pay anything for the exam. So no thanks keep your attitude to yourself and as I told you; I dont need to come here.

Jeff Stewart

2022-05

Very impressed with my shopping experience at the Eye Center. Customer service was excellent. Store was well stocked with a variety of styles for the whole family.The store was very clean and every employee had a smile on their face .

hazel winter

2021-05

I have gone here multiple times, and just made an appointment to go again. I have never had any problem with them, always treated well, and don't understand all the negative reviews. I consider them "my eye doctor and glasses place."

H

2020-05

I've been coming to this location for years, and I was concerned abt returning after reading all the negative reviews. After my appointment today, I was happy to have experienced the same great service I've come to expect. Dr Wool and the staff there were courteous and professional, and the prices are good.

Gillian Hernandez

2020-05

DO NOT USE THIS DOCTOR. Will not properly fit glasses then continue to charge you money to come back so he can have a “fill in” to help you. He won’t even help or be there. Staff are nice but not worth the amount of money spent. Can’t expect better from Walmart

Sam Schultz

2017-05

Very poor and rude customer service. I will not be going back. I went in for a routine visit to get my prescription and somehow I left without the prescription because they couldn't get in contact with my old eye doctor. I had to go back 2 extra times to finally obtain my prescription. The receptionist was very rude pver the phone as well.

Kelsey Ward

2019-05

When they schedule you for appointments and you're not in the state at the time they schedule you, they kick you off and label you as a "walk in" and dont explain what a walk in is. After trying to understand, they say "the doctor doesnt want to see you anymore because you missed appointments..." way to be a "healthcare professional."

Tiffanie Booska

2022-05

I was trying to make an appointment for a eye exam and the woman that answered the phone was RUDE, She acted like it was a issue to answer my question about what insurance company’s they accept! I don’t care how cheap their exams or glasses are I will NEVER EVER buy from them!

Alex Fonatine

2019-05

I’ve been coming to this vision center for several years now. I get both my glasses and contacts exams done here for a reasonable price and they have a pretty great variety of frames to choose from. I’ve never had a bad experience here.

penny moody

2017-05

They were very nice and they fix and adjust my glasses whenever I need them fixed. My dog ate the nose garden off my glasses and they only charged me for the replacement guard. Great people

Jeff Ouellette

2016-05

They have an unhelpful and rude receptionist who couldn't be bothered to help make contact fitting appointments that work with my schedule. Sure its cheaper than other places but damn you lose any quality of service.

Tim Guiles

2023-09

This is a scam. I paid $130 for an exam and they refused to tell me my PD.

Kaitlyn

2021-05

Not a very knowledgeable eye doctor. I have gone to plenty of other walmart eye doctors and they are all great. This guy doesn't know what he is doing.

Dave Chouinard

2023-05

Needed some new contacts. Decided to try the optical store, the lenses I received were poorly made .

Kristen Reed

2020-05

Had a very mixed experience!!! The people I spoke to on the phone were rude an argumentative.... next day the gentleman I spoke to in the store was amazing even with all this covid stuff going on he didn’t make me feel awful like the lady on the phone!!

Bre Ole

2018-05

It's relatively cheap and everyone is very nice and professional. Not sure what everyone is expecting....it's in a Walmart. Idiots!

Pamela Stancel

2019-05

I have been quite pleased with their services.

Shukhrat Khikmatillaev

2017-05

No respect for truck drivers